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St. John Neumann Preschool

4 critical, 24 serious findings across 12 visits in the last 36 months. Most recent critical finding: Apr 4, 2025.

5455 Bee Caves Rd, West Lake Hills, TX 78746 · (512) 328-8858

At a glance

Safety · last 36 monthsStatewide licensed centers, n=9,617
Critical findings4 critical, 24 serious, 0 minor across 12 inspections and 0 investigations (12 visits). Most recent critical: Apr 4, 2025.
Critical4 vs median 4
55% of centers have at least one
Serious24 vs median 8
75% of centers have at least one
QualitySince 2010Full Permit
Practical8a–2:30pMon–Fri · Infant to pre-k · 117 places

Texas HHSC operation #1044726 · last checked against Texas Sep 15, 2026

Programs and services

From the Texas license. A dash means the state does not list it for this daycare.

  • Meals providednot listed
  • Snacks providednot listed
  • Before-school carenot listed
  • After-school carenot listed
  • Transportation to/from schoolnot listed
  • Drop-in carenot listed
  • Part-time careyes
  • Field tripsnot listed
  • Skill classesnot listed
  • Weekend carenot listed
  • Night carenot listed
  • Accreditednot listed
  • Accepts child care subsidiesnot listed

Inspection record

Every visit Texas has published, newest first. Visits with findings are shown in full; runs of clean visits are folded into one line. Findings are quoted from the inspector's report with the Texas risk level beside our severity.

  1. 2026
  2. Mar 9, 2026Inspection
    1 finding · serious
    • SeriousTexas: Medium

      Children's Records - Health Statement

      There was child record pending Health statement.

      Corrected Mar 10, 2026, verified Mar 10, 2026. Technical assistance given. Standard 746.603(a)(3).

  3. Mar 9, 2026Inspection
    1 finding · serious
    • SeriousTexas: Medium

      Children's Records - Health Statement

      There was child record pending Health statement.

      Corrected Mar 10, 2026, verified Mar 10, 2026. Technical assistance given. Standard 746.603(a)(3).

  4. Mar 9, 2026Inspection
    1 finding · serious
    • SeriousTexas: Medium

      Children's Records - Health Statement

      There was child record pending Health statement.

      Corrected Mar 10, 2026, verified Mar 10, 2026. Technical assistance given. Standard 746.603(a)(3).

  5. Mar 9, 2026Inspection
    1 finding · serious
    • SeriousTexas: Medium

      Children's Records - Health Statement

      There was child record pending Health statement.

      Corrected Mar 10, 2026, verified Mar 10, 2026. Technical assistance given. Standard 746.603(a)(3).

  6. 2025
  7. Apr 4, 2025Inspection
    5 findings · critical
    • CriticalTexas: High

      AP Background check results - Must receive notification prior to allowing subject to be present at your operation

      There was an individual present in areas used by the children that did not have a submitted background check. This was corrected at the inspection when the individual was advised to not step into the preschool during operating hours until background check is completed.

      Corrected Apr 4, 2025, verified Apr 16, 2025. Technical assistance given. Standard 745.641.

    • SeriousTexas: Medium

      Documented Annual Training- Required Content

      Out of the ten staff files reviewed two were short their 24 hours of annual training, or were missing training in the required topics.

      Corrected Apr 18, 2025, verified Apr 16, 2025. Technical assistance given. Standard 746.1309(e).

    • SeriousTexas: Medium

      Required Records Maintained and Made Available - Personnel and Training Records

      Two employees did not have documentation of their education requirements available for review, and one employee did not have training records available for review.

      Corrected Apr 18, 2025, verified Apr 16, 2025. Technical assistance given. Standard 746.801(3).

    • SeriousTexas: Medium

      Children's Records - Health Statement

      Out of the ten children's files reviewed, four were missing their health statements.

      Corrected Apr 25, 2025, verified Apr 14, 2025. Standard 746.603(a)(3).

    • SeriousTexas: Medium

      Written Operational Policies - Support inclusive services

      The operation did not have written policies on the following: suspension and expulsion, preventing /responding to A/N/E, and inclusive care services.

      Corrected Apr 18, 2025, verified Apr 14, 2025. Technical assistance given. Standard 746.501(a)(30).

  8. Apr 4, 2025Inspection
    5 findings · critical
    • CriticalTexas: High

      AP Background check results - Must receive notification prior to allowing subject to be present at your operation

      There was an individual present in areas used by the children that did not have a submitted background check. This was corrected at the inspection when the individual was advised to not step into the preschool during operating hours until background check is completed.

      Corrected Apr 4, 2025, verified Apr 16, 2025. Technical assistance given. Standard 745.641.

    • SeriousTexas: Medium

      Documented Annual Training- Required Content

      Out of the ten staff files reviewed two were short their 24 hours of annual training, or were missing training in the required topics.

      Corrected Apr 18, 2025, verified Apr 16, 2025. Technical assistance given. Standard 746.1309(e).

    • SeriousTexas: Medium

      Required Records Maintained and Made Available - Personnel and Training Records

      Two employees did not have documentation of their education requirements available for review, and one employee did not have training records available for review.

      Corrected Apr 18, 2025, verified Apr 16, 2025. Technical assistance given. Standard 746.801(3).

    • SeriousTexas: Medium

      Written Operational Policies - Support inclusive services

      The operation did not have written policies on the following: suspension and expulsion, preventing /responding to A/N/E, and inclusive care services.

      Corrected Apr 18, 2025, verified Apr 14, 2025. Technical assistance given. Standard 746.501(a)(30).

    • SeriousTexas: Medium

      Children's Records - Health Statement

      Out of the ten children's files reviewed, four were missing their health statements.

      Corrected Apr 25, 2025, verified Apr 14, 2025. Standard 746.603(a)(3).

  9. Apr 4, 2025Inspection
    5 findings · critical
    • CriticalTexas: High

      AP Background check results - Must receive notification prior to allowing subject to be present at your operation

      There was an individual present in areas used by the children that did not have a submitted background check. This was corrected at the inspection when the individual was advised to not step into the preschool during operating hours until background check is completed.

      Corrected Apr 4, 2025, verified Apr 16, 2025. Technical assistance given. Standard 745.641.

    • SeriousTexas: Medium

      Documented Annual Training- Required Content

      Out of the ten staff files reviewed two were short their 24 hours of annual training, or were missing training in the required topics.

      Corrected Apr 18, 2025, verified Apr 16, 2025. Technical assistance given. Standard 746.1309(e).

    • SeriousTexas: Medium

      Required Records Maintained and Made Available - Personnel and Training Records

      Two employees did not have documentation of their education requirements available for review, and one employee did not have training records available for review.

      Corrected Apr 18, 2025, verified Apr 16, 2025. Technical assistance given. Standard 746.801(3).

    • SeriousTexas: Medium

      Children's Records - Health Statement

      Out of the ten children's files reviewed, four were missing their health statements.

      Corrected Apr 25, 2025, verified Apr 14, 2025. Standard 746.603(a)(3).

    • SeriousTexas: Medium

      Written Operational Policies - Support inclusive services

      The operation did not have written policies on the following: suspension and expulsion, preventing /responding to A/N/E, and inclusive care services.

      Corrected Apr 18, 2025, verified Apr 14, 2025. Technical assistance given. Standard 746.501(a)(30).

  10. Apr 4, 2025Inspection
    5 findings · critical
    • CriticalTexas: High

      AP Background check results - Must receive notification prior to allowing subject to be present at your operation

      There was an individual present in areas used by the children that did not have a submitted background check. This was corrected at the inspection when the individual was advised to not step into the preschool during operating hours until background check is completed.

      Corrected Apr 4, 2025, verified Apr 16, 2025. Technical assistance given. Standard 745.641.

    • SeriousTexas: Medium

      Required Records Maintained and Made Available - Personnel and Training Records

      Two employees did not have documentation of their education requirements available for review, and one employee did not have training records available for review.

      Corrected Apr 18, 2025, verified Apr 16, 2025. Technical assistance given. Standard 746.801(3).

    • SeriousTexas: Medium

      Documented Annual Training- Required Content

      Out of the ten staff files reviewed two were short their 24 hours of annual training, or were missing training in the required topics.

      Corrected Apr 18, 2025, verified Apr 16, 2025. Technical assistance given. Standard 746.1309(e).

    • SeriousTexas: Medium

      Written Operational Policies - Support inclusive services

      The operation did not have written policies on the following: suspension and expulsion, preventing /responding to A/N/E, and inclusive care services.

      Corrected Apr 18, 2025, verified Apr 14, 2025. Technical assistance given. Standard 746.501(a)(30).

    • SeriousTexas: Medium

      Children's Records - Health Statement

      Out of the ten children's files reviewed, four were missing their health statements.

      Corrected Apr 25, 2025, verified Apr 14, 2025. Standard 746.603(a)(3).

  11. 2024
  12. May 17, 2024Inspection
    1 finding · serious
    • SeriousTexas: Medium

      Documented Annual Training- Required Content

      There were nine caregivers missing trainings in the required topics.

      Corrected May 31, 2024, verified Jun 3, 2024. Standard 746.1309(e).

  13. May 17, 2024Inspection
    1 finding · serious
    • SeriousTexas: Medium

      Documented Annual Training- Required Content

      There were nine caregivers missing trainings in the required topics.

      Corrected May 31, 2024, verified Jun 3, 2024. Standard 746.1309(e).

  14. May 17, 2024Inspection
    1 finding · serious
    • SeriousTexas: Medium

      Documented Annual Training- Required Content

      There were nine caregivers missing trainings in the required topics.

      Corrected May 31, 2024, verified Jun 3, 2024. Standard 746.1309(e).

  15. May 17, 2024Inspection
    1 finding · serious
    • SeriousTexas: Medium

      Documented Annual Training- Required Content

      There were nine caregivers missing trainings in the required topics.

      Corrected May 31, 2024, verified Jun 3, 2024. Standard 746.1309(e).

Show 16 older visits, not counted above
  1. 2023
  2. Jul 11, 2023 to Jul 11, 20234 inspections
    No findingsShow
    • Jul 11, 2023 inspection
    • Jul 11, 2023 inspection
    • Jul 11, 2023 inspection
    • Jul 11, 2023 inspection
  3. 2022
  4. Mar 28, 2022 to Aug 4, 20228 inspections and 4 investigations
    No findingsShow
    • Aug 4, 2022 inspection
    • Aug 4, 2022 inspection
    • Aug 4, 2022 inspection
    • Aug 4, 2022 inspection
    • Apr 11, 2022 inspection
    • Apr 11, 2022 inspection
    • Apr 11, 2022 inspection
    • Apr 11, 2022 inspection
    • Mar 28, 2022 complaint investigation
    • Mar 28, 2022 complaint investigation
    • Mar 28, 2022 complaint investigation
    • Mar 28, 2022 complaint investigation

Source. This facility on the Texas HHSC search. Data reloaded nightly.

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