Primrose School at Cibolo Canyons
3330 Tpc Pkwy, San Antonio, TX 78261
Infant, Toddler, Pre-Kindergarten, School · Monday–Friday
12 serious, 4 minor findings across 68 visits in the last 36 months. Most recent serious finding: Oct 29, 2025.
48 inspections · 20 investigations in 36 months · source checked Sep 16, 2026
The everyday details
State facts · provider details pendingSubsidies accepted in state listing
See fees & availability →Meet Primrose School at Cibolo Canyons
Provider profileThis provider has not supplied a description yet. Ask about their teaching approach, classroom routines, and what makes their program a fit for your child.
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No provider photos have been supplied. These are labeled placeholders, not images of the facility.
What care includes
- Meals providedListed
- Snacks providedListed
- Before-school careListed
- After-school careListed
- Transportation to/from schoolListed
- Drop-in careNot listed
- Part-time careListed
- Field tripsListed
- Skill classesListed
- Weekend careNot listed
- Night careNot listed
- AccreditedListed
- Accepts child care subsidiesListed
“Not listed” means unknown, not unavailable.
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Ask about the record.
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Rate not provided
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- Tuition & billing schedule
- Not provided
- Registration · refund terms
- Not provided
- Deposit · whether credited to tuition
- Not provided
- Meals & snacks
- Not provided
- Annual materials fee
- Not provided
- Late pickup fee
- Not provided
Understand your first month’s cost
Request tuition, required fees, deposit credit, and refund terms in writing. A deposit credited to tuition should not be counted twice. We cannot calculate a total without confirmed amounts.
Help with costs
The state lists subsidy acceptance. Confirm your program, copay, and funded places. Sibling discounts have not been provided.
Openings & waitlists
No provider-confirmed availability has been supplied. An opening is not a reservation.
Infant: availability not confirmed
Ask about your start date, classroom availability, waitlist fees, and when offers are made.
Licensed capacity: 231 children. This is not the number of open places.
Programs & learning
Infant,Toddler,Pre-Kindergarten,School
School Age Care,Before School Care,Accredited,Meals Provided ,After School Care,Snacks Provided,Skill Classes,Part Time Care,Transportation to/from School ,Field Trips
Curriculum and teaching philosophy not provided.
Accredited is listed in the state data. Confirm the accreditor and current standing.
State-sourced · checked Sep 16, 2026. Confirm current details with the provider.
A typical day
The daily schedule has not been supplied. Ask about arrival, meals, outdoor play, rest, learning activities, and pickup.
06:30 AM-06:30 PM
Mon,Tue,Wed,Thu,Fri
Services & accommodations
- Meals providedListed
- Snacks providedListed
- Before-school careListed
- After-school careListed
- Transportation to/from schoolListed
- Drop-in careNot listed
- Part-time careListed
- Field tripsListed
- Skill classesListed
- Weekend careNot listed
- Night careNot listed
- AccreditedListed
- Accepts child care subsidiesListed
Languages spoken and interpreter availability not provided.
Care plans, dietary substitutions, and medication training need confirmation.
Entrance, restroom, and classroom accessibility details not provided.
Individual accommodations, specialist access, and staff training not provided.
People, policies & environment
Not listed
Not listed
Individual qualifications, CPR, and first-aid training not provided.
Current classroom staffing and ratios not provided. Ask on your visit.
Parent updates and conference policies not provided.
Authorized pickup and visitor procedures not provided.
Exclusion and return criteria not provided.
Holiday and staff-development calendar not provided.
Evidence, with the follow-through.
Provider descriptions, prices, and photos never change this record. Every finding below comes from published state evidence.
12 serious, 4 minor findings across 68 visits in the last 36 months. Most recent serious finding: Oct 29, 2025.
Last 36 months · window starts Sep 15, 2023
4 standard(s) appear on multiple visits: 746.801(10) (4 visits); 746.613(b) (4 visits); 746.501(a)(20) (4 visits); 746.611(a)(1) (4 visits). This is a match of standard identifiers, not a judgment about identical circumstances.
State records correction during the inspection.
Conditions between visits, current staffing, and day-to-day quality. A correction plan is not verification.
108 visits in our data; 0 unmatched findings. Publication and processing can lag events.
Check the latest finding’s evidence
Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
The operation did not document monthly inspections of the fire extinguishers or the monthly tests of the smoke alarms and carbon monoxide detectors. Note: This was corrected at inspection when the director documented the dates the inspections and test were completed for September and October of 2025.
State records correction during the inspection.
Inspection record
Visits available in our Texas data, newest first. Visits with findings are shown in full; runs of clean visits are folded into one line. Findings are quoted from the inspector's report with the Texas risk level beside our severity.
Inspection history is one input into your decision, not a guarantee of safety or a rating of care quality. How to read this record.
- 2026
- Apr 2, 2026 to Aug 13, 20268 inspections and 4 investigationsNo findingsShow
- Aug 13, 2026 inspection
- Aug 13, 2026 inspection
- Aug 13, 2026 inspection
- Aug 13, 2026 inspection
- Aug 10, 2026 self-reported incident
- Aug 10, 2026 self-reported incident
- Aug 10, 2026 self-reported incident
- Aug 10, 2026 self-reported incident
- Apr 2, 2026 inspection
- Apr 2, 2026 inspection
- Apr 2, 2026 inspection
- Apr 2, 2026 inspection
- 2025
- Nov 10, 2025 to Nov 19, 20254 inspections and 4 investigationsNo findingsShow
- Nov 19, 2025 inspection
- Nov 19, 2025 inspection
- Nov 19, 2025 inspection
- Nov 19, 2025 inspection
- Nov 10, 2025 self-reported incident
- Nov 10, 2025 self-reported incident
- Nov 10, 2025 self-reported incident
- Nov 10, 2025 self-reported incident
- Oct 29, 2025Inspection2 findings · serious
- SeriousTexas: Medium
Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
The operation did not document monthly inspections of the fire extinguishers or the monthly tests of the smoke alarms and carbon monoxide detectors. Note: This was corrected at inspection when the director documented the dates the inspections and test were completed for September and October of 2025.
Corrected during the inspection. Technical assistance given. Standard 746.801(10).
- SeriousTexas: Medium High
Immunization Records, Exceptions, and Exemptions Current
Two of ten children's records reviewed did not have updated immunizations in the records.
Correction verified Nov 6, 2025. Technical assistance given. Standard 746.613(b).
- Oct 29, 2025Inspection2 findings · serious
- SeriousTexas: Medium
Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
The operation did not document monthly inspections of the fire extinguishers or the monthly tests of the smoke alarms and carbon monoxide detectors. Note: This was corrected at inspection when the director documented the dates the inspections and test were completed for September and October of 2025.
Corrected during the inspection. Technical assistance given. Standard 746.801(10).
- SeriousTexas: Medium High
Immunization Records, Exceptions, and Exemptions Current
Two of ten children's records reviewed did not have updated immunizations in the records.
Correction verified Nov 6, 2025. Technical assistance given. Standard 746.613(b).
- Oct 29, 2025Inspection2 findings · serious
- SeriousTexas: Medium
Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
The operation did not document monthly inspections of the fire extinguishers or the monthly tests of the smoke alarms and carbon monoxide detectors. Note: This was corrected at inspection when the director documented the dates the inspections and test were completed for September and October of 2025.
Corrected during the inspection. Technical assistance given. Standard 746.801(10).
- SeriousTexas: Medium High
Immunization Records, Exceptions, and Exemptions Current
Two of ten children's records reviewed did not have updated immunizations in the records.
Correction verified Nov 6, 2025. Technical assistance given. Standard 746.613(b).
- Oct 29, 2025Inspection2 findings · serious
- SeriousTexas: Medium
Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
The operation did not document monthly inspections of the fire extinguishers or the monthly tests of the smoke alarms and carbon monoxide detectors. Note: This was corrected at inspection when the director documented the dates the inspections and test were completed for September and October of 2025.
Corrected during the inspection. Technical assistance given. Standard 746.801(10).
- SeriousTexas: Medium High
Immunization Records, Exceptions, and Exemptions Current
Two of ten children's records reviewed did not have updated immunizations in the records.
Correction verified Nov 6, 2025. Technical assistance given. Standard 746.613(b).
- Jun 4, 2025 to Jul 31, 20258 inspections and 4 investigationsNo findingsShow
- Jul 31, 2025 inspection
- Jul 31, 2025 inspection
- Jul 31, 2025 inspection
- Jul 31, 2025 inspection
- Jul 18, 2025 complaint investigation
- Jul 18, 2025 complaint investigation
- Jul 18, 2025 complaint investigation
- Jul 18, 2025 complaint investigation
- Jun 4, 2025 inspection
- Jun 4, 2025 inspection
- Jun 4, 2025 inspection
- Jun 4, 2025 inspection
- Jan 3, 2025Inspection2 findings · serious
- SeriousTexas: Medium
Written Operational Policies - Parent Rights
In the handbook or application there was no signed verification that the parents were given information about their parent rights.
Correction verified Jan 9, 2025. Technical assistance given. Standard 746.501(a)(20).
- MinorTexas: Low
Required Health Statement - Written, dated within past year, indicates child is physically able to participate in operation's child-care program
One out of ten children files did not have a health statement to review. Child started in November of 2023.
Correction verified Jan 9, 2025. Technical assistance given. Standard 746.611(a)(1).
- Jan 3, 2025Inspection2 findings · serious
- SeriousTexas: Medium
Written Operational Policies - Parent Rights
In the handbook or application there was no signed verification that the parents were given information about their parent rights.
Correction verified Jan 9, 2025. Technical assistance given. Standard 746.501(a)(20).
- MinorTexas: Low
Required Health Statement - Written, dated within past year, indicates child is physically able to participate in operation's child-care program
One out of ten children files did not have a health statement to review. Child started in November of 2023.
Correction verified Jan 9, 2025. Technical assistance given. Standard 746.611(a)(1).
- Jan 3, 2025Inspection2 findings · serious
- SeriousTexas: Medium
Written Operational Policies - Parent Rights
In the handbook or application there was no signed verification that the parents were given information about their parent rights.
Correction verified Jan 9, 2025. Technical assistance given. Standard 746.501(a)(20).
- MinorTexas: Low
Required Health Statement - Written, dated within past year, indicates child is physically able to participate in operation's child-care program
One out of ten children files did not have a health statement to review. Child started in November of 2023.
Correction verified Jan 9, 2025. Technical assistance given. Standard 746.611(a)(1).
- Jan 3, 2025Inspection2 findings · serious
- SeriousTexas: Medium
Written Operational Policies - Parent Rights
In the handbook or application there was no signed verification that the parents were given information about their parent rights.
Correction verified Jan 9, 2025. Technical assistance given. Standard 746.501(a)(20).
- MinorTexas: Low
Required Health Statement - Written, dated within past year, indicates child is physically able to participate in operation's child-care program
One out of ten children files did not have a health statement to review. Child started in November of 2023.
Correction verified Jan 9, 2025. Technical assistance given. Standard 746.611(a)(1).
- 2024
- Jan 17, 2024 to Sep 19, 202420 inspections and 8 investigationsNo findingsShow
- Sep 19, 2024 inspection
- Sep 19, 2024 inspection
- Sep 19, 2024 inspection
- Sep 19, 2024 inspection
- Sep 10, 2024 self-reported incident
- Sep 10, 2024 self-reported incident
- Sep 10, 2024 self-reported incident
- Sep 10, 2024 self-reported incident
- Aug 28, 2024 inspection
- Aug 28, 2024 inspection
- Aug 28, 2024 inspection
- Aug 28, 2024 inspection
- Jul 1, 2024 inspection
- Jul 1, 2024 inspection
- Jul 1, 2024 inspection
- Jul 1, 2024 inspection
- May 17, 2024 inspection
- May 17, 2024 inspection
- May 17, 2024 inspection
- May 17, 2024 inspection
- May 7, 2024 complaint investigation
- May 7, 2024 complaint investigation
- May 7, 2024 complaint investigation
- May 7, 2024 complaint investigation
- Jan 17, 2024 inspection
- Jan 17, 2024 inspection
- Jan 17, 2024 inspection
- Jan 17, 2024 inspection
Show 40 older visits, not counted aboveHide older visits
- 2023
- Apr 6, 2023 to Apr 18, 20238 inspectionsNo findingsShow
- Apr 18, 2023 inspection
- Apr 18, 2023 inspection
- Apr 18, 2023 inspection
- Apr 18, 2023 inspection
- Apr 6, 2023 inspection
- Apr 6, 2023 inspection
- Apr 6, 2023 inspection
- Apr 6, 2023 inspection
- Apr 5, 2023Self-reported incident1 finding · critical
- CriticalTexas: High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A child was left unattended during outside time. The child was found by another caregiver and was not alone for more than an few minutes, however the caregiver was unaware that the child was missing until the child was reunited with the group. This CG is no longer employed at this operation.
Correction verified Apr 18, 2023. Technical assistance given. Standard 746.1205(a)(4).
- Apr 5, 2023Self-reported incident1 finding · critical
- CriticalTexas: High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A child was left unattended during outside time. The child was found by another caregiver and was not alone for more than an few minutes, however the caregiver was unaware that the child was missing until the child was reunited with the group. This CG is no longer employed at this operation.
Correction verified Apr 18, 2023. Technical assistance given. Standard 746.1205(a)(4).
- Apr 5, 2023Self-reported incident1 finding · critical
- CriticalTexas: High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A child was left unattended during outside time. The child was found by another caregiver and was not alone for more than an few minutes, however the caregiver was unaware that the child was missing until the child was reunited with the group. This CG is no longer employed at this operation.
Correction verified Apr 18, 2023. Technical assistance given. Standard 746.1205(a)(4).
- Apr 5, 2023Self-reported incident1 finding · critical
- CriticalTexas: High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A child was left unattended during outside time. The child was found by another caregiver and was not alone for more than an few minutes, however the caregiver was unaware that the child was missing until the child was reunited with the group. This CG is no longer employed at this operation.
Correction verified Apr 18, 2023. Technical assistance given. Standard 746.1205(a)(4).
- Jan 23, 2023Inspection2 findings · serious
- SeriousTexas: Medium
Written Operational Policies - Duration
Operational policies were missing durations for promoting indoor/outdoor physical activity.
Correction verified Jan 24, 2023. Technical assistance given. Standard 746.501(a)(18)(B).
- MinorTexas: Low
Required Health Statement - Written, dated within past year, indicates child is physically able to participate in operation's child-care program
Two of ten children's records evaluated did not have a health statement on file.
Correction verified Jan 31, 2023. Technical assistance given. Standard 746.611(a)(1).
- Jan 23, 2023Inspection2 findings · serious
- SeriousTexas: Medium
Written Operational Policies - Duration
Operational policies were missing durations for promoting indoor/outdoor physical activity.
Correction verified Jan 24, 2023. Technical assistance given. Standard 746.501(a)(18)(B).
- MinorTexas: Low
Required Health Statement - Written, dated within past year, indicates child is physically able to participate in operation's child-care program
Two of ten children's records evaluated did not have a health statement on file.
Correction verified Jan 31, 2023. Technical assistance given. Standard 746.611(a)(1).
- Jan 23, 2023Inspection2 findings · serious
- SeriousTexas: Medium
Written Operational Policies - Duration
Operational policies were missing durations for promoting indoor/outdoor physical activity.
Correction verified Jan 24, 2023. Technical assistance given. Standard 746.501(a)(18)(B).
- MinorTexas: Low
Required Health Statement - Written, dated within past year, indicates child is physically able to participate in operation's child-care program
Two of ten children's records evaluated did not have a health statement on file.
Correction verified Jan 31, 2023. Technical assistance given. Standard 746.611(a)(1).
- Jan 23, 2023Inspection2 findings · serious
- SeriousTexas: Medium
Written Operational Policies - Duration
Operational policies were missing durations for promoting indoor/outdoor physical activity.
Correction verified Jan 24, 2023. Technical assistance given. Standard 746.501(a)(18)(B).
- MinorTexas: Low
Required Health Statement - Written, dated within past year, indicates child is physically able to participate in operation's child-care program
Two of ten children's records evaluated did not have a health statement on file.
Correction verified Jan 31, 2023. Technical assistance given. Standard 746.611(a)(1).
- 2022
- Feb 2, 2022 to Feb 2, 20224 inspectionsNo findingsShow
- Feb 2, 2022 inspection
- Feb 2, 2022 inspection
- Feb 2, 2022 inspection
- Feb 2, 2022 inspection
- 2021
- Dec 29, 2021 to Dec 29, 20218 inspectionsNo findingsShow
- Dec 29, 2021 inspection
- Dec 29, 2021 inspection
- Dec 29, 2021 inspection
- Dec 29, 2021 inspection
- Dec 29, 2021 inspection
- Dec 29, 2021 inspection
- Dec 29, 2021 inspection
- Dec 29, 2021 inspection
- Dec 27, 2021Complaint investigation1 finding · serious
- SeriousTexas: Medium High
Requirements for Feeding Infants - Label Bottles/Cups
Child was given another child's bottle.
Correction verified Feb 2, 2022. Technical assistance given. Standard 746.2419(6).
- Dec 27, 2021Complaint investigation1 finding · serious
- SeriousTexas: Medium High
Requirements for Feeding Infants - Label Bottles/Cups
Child was given another child's bottle.
Correction verified Feb 2, 2022. Technical assistance given. Standard 746.2419(6).
- Dec 27, 2021Complaint investigation1 finding · serious
- SeriousTexas: Medium High
Requirements for Feeding Infants - Label Bottles/Cups
Child was given another child's bottle.
Correction verified Feb 2, 2022. Technical assistance given. Standard 746.2419(6).
- Dec 27, 2021Complaint investigation1 finding · serious
- SeriousTexas: Medium High
Requirements for Feeding Infants - Label Bottles/Cups
Child was given another child's bottle.
Correction verified Feb 2, 2022. Technical assistance given. Standard 746.2419(6).
- Nov 8, 2021 to Nov 17, 20214 inspections and 4 investigationsNo findingsShow
- Nov 17, 2021 inspection
- Nov 17, 2021 inspection
- Nov 17, 2021 inspection
- Nov 17, 2021 inspection
- Nov 8, 2021 complaint investigation
- Nov 8, 2021 complaint investigation
- Nov 8, 2021 complaint investigation
- Nov 8, 2021 complaint investigation
Source. This facility on the Texas HHSC search. Data reloaded nightly.
Think something here is wrong? Texas corrects its own records; here is how to ask them, and how to tell us. We change nothing ourselves.
Facts from the license
- Permit
- Full Permit, issued Jan 31, 2020
- Capacity
- 231 children (licensed maximum, not openings)
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM · Mon,Tue,Wed,Thu,Fri
- Subsidies
- Accepted
- County
- Bexar
- Website
- www.primrosecibolocanyons.com
Compare nearby
Same 36-month summary window. Different operating histories and coverage limit comparisons.
| Daycare | Ages | Licensed capacity | Hours | Findings, 36 mo |
|---|---|---|---|---|
| Primrose School at Cibolo Canyons this page | Infant–School | 231 | 6:30a–6:30p | 12 ser·4 min |
| Children's Lighthouse at Cibolo Canyon | Infant–School | 228 | 6:30a–6:30p | 20 crit·24 ser·4 min |
- Primrose School at Cibolo Canyonsthis pageInfant–School · 231 licensed capacity12 ser·4 min
- Infant–School · 228 licensed capacity20 crit·24 ser·4 min
Your tour, better prepared
- What will we pay in the first month, and what is refundable? Confirm how the deposit is credited.
- Is a place available for our age group and start date? Can you confirm that in writing?
- Who would be our child’s regular teacher, and how are absences covered? What are the current classroom ratios?
- What changed after the finding about “Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors”? Can you show the correction evidence and how the procedure is checked today?
- The same standard appears on more than one visit. What has changed to prevent recurrence?
- How do you handle allergies, medication, accessibility, and additional support needs?
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Contact & location
3330 Tpc Pkwy, San Antonio, TX 78261
State-sourced · checked Sep 16, 2026. Confirm current details with the provider.
State records and provider information have separate sources. Provider claims do not establish independently verified care quality. Missing data is not evidence of an issue-free record.