1 critical and 4 serious and 1 minor findings across 19 visits. Most recent critical finding: Mar 4, 2024. Latest visit Jan 9, 2026, 1 finding.
Critical findings1 · Richmond median 1
55% of Richmond licensed centers have at least one
Serious findings4 · Richmond median 3
77% of Richmond licensed centers have at least one
What inspectors found
The 3 most serious visits in the window. Titles use the state's own standard names, in plain English where we have a reviewed translation.
Mar 4, 2024Complaint investigationCriticalCaregiver judgment or self-control lapseTexas: Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control · HighVerified corrected Apr 17, 2024
“Based on the DFPS investigation the operation was not in compliance.”Texas HHSC inspector, Mar 4, 2024 report. Quoted verbatim.
Jan 9, 2026InspectionSeriousPersonnel records incompleteTexas: Required Personnel Records- Meets Requirements · MediumVerified corrected Jan 15, 2026
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Infant · Full-time
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After-school tuition
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Infant: availability not confirmed
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Programs & learning
Learning approach
Curriculum and teaching philosophy not provided.
School-age care
Before-school care
After-school care
Field trips
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Services & accommodations
Accredited
Meals provided
Snacks provided
Transportation to/from school
Daily activity or program schedule
The daily schedule has not been supplied. Ask about arrival, meals, outdoor play, rest, learning activities, and pickup.
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Ask about classroom staffing, parent communication, authorized pickup, sick-child policies, and planned closures.
Responsibilities of Caregivers - Know children's names and ages
Serious
The caregiver in the school age classroom could not identify how old the youngest child was. CCR Inspector specificlly asked for information with birthdate of the child, but the caregiver still could not provide that information.
State verification recorded Nov 7, 2023.
Standard 746.1205(a)(3) · Responsibilities of Caregivers - Know children's names and ages
State severity
Medium High
Corrected at visit
No
Correction reported
Oct 20, 2023
Technical assistance
Recorded
Finding source ID
1025898462
Visit source ID
905622794
Oct 2, 2023Inspection
No findings recorded
Sep 14, 2023Inspection
No findings recorded
Sep 13, 2023Complaint investigation
No findings recorded
Aug 8, 2023Complaint investigation
4 findings
Discipline and treatment of children
Critical
Inappropriate discipline occurred when a caregiver forcefully grabbed a child by the face, shirt, and shoulder.
State verification recorded Oct 20, 2023.
Standard 746.2805(3) · Prohibited Punishments - Grabbing and Pulling
State severity
High
Corrected at visit
No
Correction reported
Oct 12, 2023
Technical assistance
Recorded
Finding source ID
1026166917
Visit source ID
905710325
Responsibilities of Employees and Caregivers -Relate to Children
Critical
A caregiver did not relate to a child with respect and patience when she positioned herself directly in front of the child?s face and spoke to the child in an inappropriate tone.
State verification recorded Oct 20, 2023.
Standard 746.1201(2) · Responsibilities of Employees and Caregivers -Relate to Children
State severity
High
Corrected at visit
No
Correction reported
Oct 12, 2023
Technical assistance
Recorded
Finding source ID
1026154974
Visit source ID
905710325
Licensing Incident/Illness Report Form - Situations Placing Children at Risk
Serious
The child?s parent was not provided with an incident report concerning an incident that placed the child at risk of potential injury or harm.
State verification recorded Oct 20, 2023.
Standard 746.701(5) · Licensing Incident/Illness Report Form - Situations Placing Children at Risk
State severity
Medium
Corrected at visit
No
Correction reported
Oct 12, 2023
Technical assistance
Recorded
Finding source ID
1026154975
Visit source ID
905710325
AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
Critical
Physical abuse occurred when a caregiver forcefully grabbed an 11-month-old child?s face and shoulder to redirect a child?s behavior. The caregiver sat the child in a chair with force, which resulted in the child falling backwards.
State verification recorded Oct 20, 2023.
Standard 746.1201(4) · AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
State severity
High
Corrected at visit
No
Correction reported
Oct 12, 2023
Technical assistance
Recorded
Finding source ID
1026154180
Visit source ID
905710325
Jun 22, 2023Inspection
No findings recorded
Jun 12, 2023Inspection
No findings recorded
Jun 9, 2023Self-reported incident
1 finding
Supervision and child counts
Critical
Based on the information gathered during the investigation, proper supervision was not maintained, and a child fell from a highchair while in care.
State verification recorded Jun 22, 2023.
Standard 746.1205(a)(4) · Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
State severity
High
Corrected at visit
No
Correction reported
Jun 16, 2023
Technical assistance
Recorded
Finding source ID
1026132704
Visit source ID
905710324
Jun 2, 2023Inspection
No findings recorded
May 25, 2023Inspection
No findings recorded
May 18, 2023Self-reported incident
No findings recorded
May 3, 2023Inspection
No findings recorded
Apr 28, 2023Complaint investigation
1 finding
Responsibilities of Caregivers - Know children responsible for
Critical
A caregiver did not know what children she was responsible for when picking up a child from school that was not enrolled in the center.
State verification recorded May 31, 2023.
Standard 746.1205(a)(1) · Responsibilities of Caregivers - Know children responsible for
State severity
High
Corrected at visit
No
Correction reported
May 30, 2023
Technical assistance
Recorded
Finding source ID
1026132700
Visit source ID
905710322
Mar 22, 2023Inspection
No findings recorded
Mar 15, 2023Complaint investigation
No findings recorded
Feb 15, 2023Inspection
3 findings
Children's Products- Annual Certification
Serious
The children's products certification was not available to review. Note: it was corrected at the inspection time.
State records correction during the inspection; no separate verification date is shown.
Standard 746.4135(b) · Children's Products- Annual Certification
State severity
Medium
Corrected at visit
Yes
Correction reported
Feb 15, 2023
Technical assistance
Recorded
Finding source ID
1025723398
Visit source ID
905622785
Required Records Maintained and Made Available - Sanitation Inspection Report
Serious
The most recent sanitation inspection was not available to review.
State verification recorded Feb 22, 2023.
Standard 746.801(12) · Required Records Maintained and Made Available - Sanitation Inspection Report
State severity
Medium
Corrected at visit
No
Correction reported
Mar 1, 2023
Technical assistance
Not recorded
Finding source ID
1025803371
Visit source ID
905622785
Required Records Maintained and Made Available - Fire Inspection Report, Including Written Approval for Above/Below Ground Level Care
Serious
The most recent fire inspection report was not available to review during the inspection.
State verification recorded Feb 22, 2023.
Standard 746.801(11) · Required Records Maintained and Made Available - Fire Inspection Report, Including Written Approval for Above/Below Ground Level Care
State severity
Medium High
Corrected at visit
No
Correction reported
Mar 1, 2023
Technical assistance
Not recorded
Finding source ID
1025723397
Visit source ID
905622785
Jan 19, 2023Inspection
No findings recorded
Jan 18, 2023Self-reported incident
1 finding
Supervision and child counts
Critical
Based on the information gathered in the investigation this standard was found deficient.
State verification recorded Feb 15, 2023.
Standard 746.1203(4) · Responsibilities of Caregivers - Supervision of Children
State severity
High
Corrected at visit
No
Correction reported
Feb 1, 2023
Technical assistance
Recorded
Finding source ID
1026132698
Visit source ID
905710320
Dec 7, 2022Inspection
No findings recorded
Nov 9, 2022Inspection
No findings recorded
Nov 2, 2022Complaint investigation
1 finding
One Seat Belt Per Person
Serious
Based on the information obtained, the operation exceeded the capacity of the childcare center bus when transporting children in care.
State verification recorded Dec 7, 2022.
Standard 746.5613 · One Seat Belt Per Person
State severity
Medium High
Corrected at visit
No
Correction reported
Dec 1, 2022
Technical assistance
Recorded
Finding source ID
1026132697
Visit source ID
905710319
Oct 13, 2022Complaint investigation
1 finding
Care Requirements for School-age - Caregiver Aware of Arrival/Departure
Serious
The driver was not aware of each child who ride the bus.
State verification recorded Nov 18, 2022.
Standard 746.2701(4) · Care Requirements for School-age - Caregiver Aware of Arrival/Departure
State severity
Medium High
Corrected at visit
No
Correction reported
Nov 18, 2022
Technical assistance
Recorded
Finding source ID
1026174136
Visit source ID
905710318
Sep 27, 2022Inspection
No findings recorded
Aug 23, 2022Inspection
1 finding
Children's Records - Immunizations
Serious
A child's immunization records was not available to review during the monitoring inspection.
State verification recorded Aug 23, 2022.
Standard 746.603(a)(4) · Children's Records - Immunizations
State severity
Medium
Corrected at visit
No
Correction reported
Aug 23, 2022
Technical assistance
Not recorded
Finding source ID
1025882388
Visit source ID
905622780
Aug 17, 2022Complaint investigation
2 findings
CPR Training and Recertification Adhere to Guidelines-skill based
Serious
It was confirmed that the staff is lacking of the hands-on practice part of the CPR training.
State verification recorded Sep 27, 2022.
Standard 746.1315(b)(1) · CPR Training and Recertification Adhere to Guidelines-skill based
State severity
Medium High
Corrected at visit
No
Correction reported
Sep 16, 2022
Technical assistance
Recorded
Finding source ID
1026157906
Visit source ID
905710317
Child/ Caregiver Ratio - 13 or More Children
Serious
Based on the information obtained, the operation was not found in compliance.
State verification recorded Sep 27, 2022.
Standard 746.1601 · Child/ Caregiver Ratio - 13 or More Children
State severity
Medium High
Corrected at visit
No
Correction reported
Sep 16, 2022
Technical assistance
Recorded
Finding source ID
1026157904
Visit source ID
905710317
Jul 11, 2022Inspection
No findings recorded
Jul 6, 2022Complaint investigation
2 findings
Care Requirements for Toddlers - Individual Attention
Serious
Based on the information obtained during the investigation, the operation failed in providing individual attention to a toddler.
State verification recorded Aug 8, 2022.
Standard 746.2501(3) · Care Requirements for Toddlers - Individual Attention
State severity
Medium High
Corrected at visit
No
Correction reported
Aug 8, 2022
Technical assistance
Recorded
Finding source ID
1026132692
Visit source ID
905710316
Care Requirements for Toddlers - Holding and Comforting
Serious
Based on the information obtained during the investigation, the operation failed to hold and comfort a toddler that was upset.
State verification recorded Aug 8, 2022.
Standard 746.2501(4) · Care Requirements for Toddlers - Holding and Comforting
State severity
Medium High
Corrected at visit
No
Correction reported
Aug 8, 2022
Technical assistance
Recorded
Finding source ID
1026132693
Visit source ID
905710316
May 4, 2022Inspection
No findings recorded
Mar 17, 2022Self-reported incident
3 findings
Infant Care Area Furnishings and Equipment -Use of Safety Straps
Serious
Safety straps were not used when a child was placed in a high chair for feeding time.
State verification recorded May 4, 2022.
Standard 746.2407 · Infant Care Area Furnishings and Equipment -Use of Safety Straps
State severity
Medium High
Corrected at visit
No
Correction reported
Apr 26, 2022
Technical assistance
Recorded
Finding source ID
1026132687
Visit source ID
905710315
Supervision and child counts
Critical
Supervision was not maintained when a caregiver moved away from a child who was not probably fastened in a high chair.
State verification recorded May 4, 2022.
Standard 746.1203(4) · Responsibilities of Caregivers- Supervision of Children
State severity
High
Corrected at visit
No
Correction reported
Apr 26, 2022
Technical assistance
Recorded
Finding source ID
1026132685
Visit source ID
905710315
AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
Critical
Based on the DFPS investigation findings, a child fell 42 inches to the ground from a high chair.
State verification recorded May 4, 2022.
Standard 746.1201(4) · AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
State severity
High
Corrected at visit
No
Correction reported
Apr 26, 2022
Technical assistance
Recorded
Finding source ID
1026132686
Visit source ID
905710315
Feb 10, 2022Inspection
No findings recorded
Your tour, better prepared
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State records and provider information have separate sources. Provider claims do not establish independently verified care quality. Missing data is not evidence of an issue-free record.