Primrose School of South Plano
1740 Custer Rd, Plano, TX 75075
Infant, Toddler, Pre-Kindergarten, School · Monday–Friday
12 serious findings across 72 visits in the last 36 months. Most recent serious finding: Jun 16, 2026.
48 inspections · 24 investigations in 36 months · source checked Sep 16, 2026
The everyday details
State facts · provider details pendingSubsidies not accepted in state listing
See fees & availability →Meet Primrose School of South Plano
Provider profileThis provider has not supplied a description yet. Ask about their teaching approach, classroom routines, and what makes their program a fit for your child.
Photo not provided
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Photo not provided
No provider photos have been supplied. These are labeled placeholders, not images of the facility.
What care includes
- Meals providedListed
- Snacks providedListed
- Before-school careListed
- After-school careListed
- Transportation to/from schoolListed
- Drop-in careNot listed
- Part-time careListed
- Field tripsListed
- Skill classesListed
- Weekend careNot listed
- Night careNot listed
- AccreditedNot listed
- Accepts child care subsidiesNot accepted
“Not listed” means unknown, not unavailable.
See all programs, services & policies →Ask about the program.
Ask about the record.
Bring questions about tuition and fit alongside the findings, correction evidence, and gaps in this record.
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Rate not provided
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- Tuition & billing schedule
- Not provided
- Registration · refund terms
- Not provided
- Deposit · whether credited to tuition
- Not provided
- Meals & snacks
- Not provided
- Annual materials fee
- Not provided
- Late pickup fee
- Not provided
Understand your first month’s cost
Request tuition, required fees, deposit credit, and refund terms in writing. A deposit credited to tuition should not be counted twice. We cannot calculate a total without confirmed amounts.
Help with costs
The state lists subsidies as not accepted. Confirm current payment options. Sibling discounts have not been provided.
Openings & waitlists
No provider-confirmed availability has been supplied. An opening is not a reservation.
Infant: availability not confirmed
Ask about your start date, classroom availability, waitlist fees, and when offers are made.
Licensed capacity: 221 children. This is not the number of open places.
Programs & learning
Infant,Toddler,Pre-Kindergarten,School
School Age Care,Before School Care,Meals Provided ,After School Care,Snacks Provided,Skill Classes,Part Time Care,Transportation to/from School ,Field Trips
Curriculum and teaching philosophy not provided.
Accreditation information not provided. Licensing does not establish accreditation.
State-sourced · checked Sep 16, 2026. Confirm current details with the provider.
A typical day
The daily schedule has not been supplied. Ask about arrival, meals, outdoor play, rest, learning activities, and pickup.
06:30 AM-06:30 PM
Mon,Tue,Wed,Thu,Fri
Services & accommodations
- Meals providedListed
- Snacks providedListed
- Before-school careListed
- After-school careListed
- Transportation to/from schoolListed
- Drop-in careNot listed
- Part-time careListed
- Field tripsListed
- Skill classesListed
- Weekend careNot listed
- Night careNot listed
- AccreditedNot listed
- Accepts child care subsidiesNot accepted
Languages spoken and interpreter availability not provided.
Care plans, dietary substitutions, and medication training need confirmation.
Entrance, restroom, and classroom accessibility details not provided.
Individual accommodations, specialist access, and staff training not provided.
People, policies & environment
Not listed
Not listed
Individual qualifications, CPR, and first-aid training not provided.
Current classroom staffing and ratios not provided. Ask on your visit.
Parent updates and conference policies not provided.
Authorized pickup and visitor procedures not provided.
Exclusion and return criteria not provided.
Holiday and staff-development calendar not provided.
Evidence, with the follow-through.
Provider descriptions, prices, and photos never change this record. Every finding below comes from published state evidence.
12 serious findings across 72 visits in the last 36 months. Most recent serious finding: Jun 16, 2026.
Last 36 months · window starts Sep 15, 2023
2 standard(s) appear on multiple visits: 746.3701 (8 visits); 746.3301(i) (4 visits). This is a match of standard identifiers, not a judgment about identical circumstances.
State verification published Jun 17, 2026.
Conditions between visits, current staffing, and day-to-day quality. A correction plan is not verification.
152 visits in our data; 0 unmatched findings. Publication and processing can lag events.
Check the latest finding’s evidence
Safety - Areas Free From Hazards
The fence separating the school age and preschool playgrounds had two areas where the wiring at the bottom of the fence was torn, creating a gap and sharp edges sticking out.
State verification published Jun 17, 2026.
Inspection record
Visits available in our Texas data, newest first. Visits with findings are shown in full; runs of clean visits are folded into one line. Findings are quoted from the inspector's report with the Texas risk level beside our severity.
Inspection history is one input into your decision, not a guarantee of safety or a rating of care quality. How to read this record.
- 2026
- Jun 16, 2026Inspection1 finding · serious
- SeriousTexas: Medium High
Safety - Areas Free From Hazards
The fence separating the school age and preschool playgrounds had two areas where the wiring at the bottom of the fence was torn, creating a gap and sharp edges sticking out.
Correction verified Jun 17, 2026. Standard 746.3701.
- Jun 16, 2026Inspection1 finding · serious
- SeriousTexas: Medium High
Safety - Areas Free From Hazards
The fence separating the school age and preschool playgrounds had two areas where the wiring at the bottom of the fence was torn, creating a gap and sharp edges sticking out.
Correction verified Jun 17, 2026. Standard 746.3701.
- Jun 16, 2026Inspection1 finding · serious
- SeriousTexas: Medium High
Safety - Areas Free From Hazards
The fence separating the school age and preschool playgrounds had two areas where the wiring at the bottom of the fence was torn, creating a gap and sharp edges sticking out.
Correction verified Jun 17, 2026. Standard 746.3701.
- Jun 16, 2026Inspection1 finding · serious
- SeriousTexas: Medium High
Safety - Areas Free From Hazards
The fence separating the school age and preschool playgrounds had two areas where the wiring at the bottom of the fence was torn, creating a gap and sharp edges sticking out.
Correction verified Jun 17, 2026. Standard 746.3701.
- 2025
- Jan 7, 2025 to Sep 24, 202520 inspections and 16 investigationsNo findingsShow
- Sep 24, 2025 inspection
- Sep 24, 2025 inspection
- Sep 24, 2025 inspection
- Sep 24, 2025 inspection
- Sep 17, 2025 complaint investigation
- Sep 17, 2025 complaint investigation
- Sep 17, 2025 complaint investigation
- Sep 17, 2025 complaint investigation
- Aug 12, 2025 inspection
- Aug 12, 2025 inspection
- Aug 12, 2025 inspection
- Aug 12, 2025 inspection
- Aug 8, 2025 self-reported incident
- Aug 8, 2025 self-reported incident
- Aug 8, 2025 self-reported incident
- Aug 8, 2025 self-reported incident
- Jul 29, 2025 inspection
- Jul 29, 2025 inspection
- Jul 29, 2025 inspection
- Jul 29, 2025 inspection
- Jul 28, 2025 self-reported incident
- Jul 28, 2025 self-reported incident
- Jul 28, 2025 self-reported incident
- Jul 28, 2025 self-reported incident
- Jul 23, 2025 inspection
- Jul 23, 2025 inspection
- Jul 23, 2025 inspection
- Jul 23, 2025 inspection
- Jan 17, 2025 inspection
- Jan 17, 2025 inspection
- Jan 17, 2025 inspection
- Jan 17, 2025 inspection
- Jan 7, 2025 complaint investigation
- Jan 7, 2025 complaint investigation
- Jan 7, 2025 complaint investigation
- Jan 7, 2025 complaint investigation
- 2024
- Aug 26, 2024 to Sep 17, 20248 inspectionsNo findingsShow
- Sep 17, 2024 inspection
- Sep 17, 2024 inspection
- Sep 17, 2024 inspection
- Sep 17, 2024 inspection
- Aug 26, 2024 inspection
- Aug 26, 2024 inspection
- Aug 26, 2024 inspection
- Aug 26, 2024 inspection
- Aug 22, 2024Self-reported incident1 finding · serious
- SeriousTexas: Medium High
Nutrition and Food Service - Must not serve identified foods to allergic child
The kitchen staff served a food with nuts to child with known allergy that resulted in hives.
Correction verified Sep 17, 2024. Technical assistance given. Standard 746.3301(i).
- Aug 22, 2024Self-reported incident1 finding · serious
- SeriousTexas: Medium High
Nutrition and Food Service - Must not serve identified foods to allergic child
The kitchen staff served a food with nuts to child with known allergy that resulted in hives.
Correction verified Sep 17, 2024. Technical assistance given. Standard 746.3301(i).
- Aug 22, 2024Self-reported incident1 finding · serious
- SeriousTexas: Medium High
Nutrition and Food Service - Must not serve identified foods to allergic child
The kitchen staff served a food with nuts to child with known allergy that resulted in hives.
Correction verified Sep 17, 2024. Technical assistance given. Standard 746.3301(i).
- Aug 22, 2024Self-reported incident1 finding · serious
- SeriousTexas: Medium High
Nutrition and Food Service - Must not serve identified foods to allergic child
The kitchen staff served a food with nuts to child with known allergy that resulted in hives.
Correction verified Sep 17, 2024. Technical assistance given. Standard 746.3301(i).
- May 21, 2024 to Aug 21, 202412 inspectionsNo findingsShow
- Aug 21, 2024 inspection
- Aug 21, 2024 inspection
- Aug 21, 2024 inspection
- Aug 21, 2024 inspection
- Jun 13, 2024 inspection
- Jun 13, 2024 inspection
- Jun 13, 2024 inspection
- Jun 13, 2024 inspection
- May 21, 2024 inspection
- May 21, 2024 inspection
- May 21, 2024 inspection
- May 21, 2024 inspection
- May 17, 2024Self-reported incident1 finding · serious
- SeriousTexas: Medium High
Safety - Areas Free From Hazards
This standard was found deficient. A child fell on top of the table and his hand was underneath and received an injury.
Correction verified Jun 13, 2024. Technical assistance given. Standard 746.3701.
- May 17, 2024Self-reported incident1 finding · serious
- SeriousTexas: Medium High
Safety - Areas Free From Hazards
This standard was found deficient. A child fell on top of the table and his hand was underneath and received an injury.
Correction verified Jun 13, 2024. Technical assistance given. Standard 746.3701.
- May 17, 2024Self-reported incident1 finding · serious
- SeriousTexas: Medium High
Safety - Areas Free From Hazards
This standard was found deficient. A child fell on top of the table and his hand was underneath and received an injury.
Correction verified Jun 13, 2024. Technical assistance given. Standard 746.3701.
- May 17, 2024Self-reported incident1 finding · serious
- SeriousTexas: Medium High
Safety - Areas Free From Hazards
This standard was found deficient. A child fell on top of the table and his hand was underneath and received an injury.
Correction verified Jun 13, 2024. Technical assistance given. Standard 746.3701.
- 2023
- Oct 9, 2023 to Oct 9, 20234 inspectionsNo findingsShow
- Oct 9, 2023 inspection
- Oct 9, 2023 inspection
- Oct 9, 2023 inspection
- Oct 9, 2023 inspection
Show 80 older visits, not counted aboveHide older visits
- Apr 14, 2023 to Apr 26, 20238 inspections and 4 investigationsNo findingsShow
- Apr 26, 2023 inspection
- Apr 26, 2023 inspection
- Apr 26, 2023 inspection
- Apr 26, 2023 inspection
- Apr 17, 2023 self-reported incident
- Apr 17, 2023 self-reported incident
- Apr 17, 2023 self-reported incident
- Apr 17, 2023 self-reported incident
- Apr 14, 2023 inspection
- Apr 14, 2023 inspection
- Apr 14, 2023 inspection
- Apr 14, 2023 inspection
- Apr 11, 2023Self-reported incident1 finding · critical
- CriticalTexas: High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
An infant received the wrong bottle. The bottle was labeled with the child's name.
Correction verified Apr 26, 2023. Technical assistance given. Standard 746.1201(1).
- Apr 11, 2023Self-reported incident1 finding · critical
- CriticalTexas: High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
An infant received the wrong bottle. The bottle was labeled with the child's name.
Correction verified Apr 26, 2023. Technical assistance given. Standard 746.1201(1).
- Apr 11, 2023Self-reported incident1 finding · critical
- CriticalTexas: High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
An infant received the wrong bottle. The bottle was labeled with the child's name.
Correction verified Apr 26, 2023. Technical assistance given. Standard 746.1201(1).
- Apr 11, 2023Self-reported incident1 finding · critical
- CriticalTexas: High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
An infant received the wrong bottle. The bottle was labeled with the child's name.
Correction verified Apr 26, 2023. Technical assistance given. Standard 746.1201(1).
- Jan 13, 2023 to Feb 17, 20238 inspections and 8 investigationsNo findingsShow
- Feb 17, 2023 inspection
- Feb 17, 2023 inspection
- Feb 17, 2023 inspection
- Feb 17, 2023 inspection
- Feb 16, 2023 complaint investigation
- Feb 16, 2023 complaint investigation
- Feb 16, 2023 complaint investigation
- Feb 16, 2023 complaint investigation
- Jan 13, 2023 inspection
- Jan 13, 2023 complaint investigation
- Jan 13, 2023 inspection
- Jan 13, 2023 complaint investigation
- Jan 13, 2023 complaint investigation
- Jan 13, 2023 inspection
- Jan 13, 2023 complaint investigation
- Jan 13, 2023 inspection
- 2022
- Dec 20, 2022Complaint investigation1 finding · critical
- CriticalTexas: High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
A staff member put a child in the restroom when they were having a tantrum. The door has a window and the staff member observed the child from outside the restroom.
Correction verified Jan 13, 2023. Technical assistance given. Standard 746.1201(1).
- Dec 20, 2022InspectionNo findings
- Dec 20, 2022Complaint investigation1 finding · critical
- CriticalTexas: High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
A staff member put a child in the restroom when they were having a tantrum. The door has a window and the staff member observed the child from outside the restroom.
Correction verified Jan 13, 2023. Technical assistance given. Standard 746.1201(1).
- Dec 20, 2022InspectionNo findings
- Dec 20, 2022Complaint investigation1 finding · critical
- CriticalTexas: High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
A staff member put a child in the restroom when they were having a tantrum. The door has a window and the staff member observed the child from outside the restroom.
Correction verified Jan 13, 2023. Technical assistance given. Standard 746.1201(1).
- Dec 20, 2022 to Dec 20, 20222 inspectionsNo findingsShow
- Dec 20, 2022 inspection
- Dec 20, 2022 inspection
- Dec 20, 2022Complaint investigation1 finding · critical
- CriticalTexas: High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
A staff member put a child in the restroom when they were having a tantrum. The door has a window and the staff member observed the child from outside the restroom.
Correction verified Jan 13, 2023. Technical assistance given. Standard 746.1201(1).
- Dec 9, 2022 to Dec 17, 20224 inspections and 8 investigationsNo findingsShow
- Dec 17, 2022 complaint investigation
- Dec 17, 2022 complaint investigation
- Dec 17, 2022 complaint investigation
- Dec 17, 2022 complaint investigation
- Dec 9, 2022 inspection
- Dec 9, 2022 self-reported incident
- Dec 9, 2022 inspection
- Dec 9, 2022 self-reported incident
- Dec 9, 2022 inspection
- Dec 9, 2022 self-reported incident
- Dec 9, 2022 inspection
- Dec 9, 2022 self-reported incident
- Dec 7, 2022Self-reported incident1 finding · critical
- CriticalTexas: High
Responsibilities of Caregivers - Supervision of Children
A three year old was left unattended in the classroom while their class went outside. The child was found by an office administrator.
Correction verified Dec 20, 2022. Technical assistance given. Standard 746.1203(4).
- Dec 7, 2022Self-reported incident1 finding · critical
- CriticalTexas: High
Responsibilities of Caregivers - Supervision of Children
A three year old was left unattended in the classroom while their class went outside. The child was found by an office administrator.
Correction verified Dec 20, 2022. Technical assistance given. Standard 746.1203(4).
- Dec 7, 2022Self-reported incident1 finding · critical
- CriticalTexas: High
Responsibilities of Caregivers - Supervision of Children
A three year old was left unattended in the classroom while their class went outside. The child was found by an office administrator.
Correction verified Dec 20, 2022. Technical assistance given. Standard 746.1203(4).
- Dec 7, 2022Self-reported incident1 finding · critical
- CriticalTexas: High
Responsibilities of Caregivers - Supervision of Children
A three year old was left unattended in the classroom while their class went outside. The child was found by an office administrator.
Correction verified Dec 20, 2022. Technical assistance given. Standard 746.1203(4).
- Nov 1, 2022Inspection3 findings · critical
- CriticalTexas: High
Required Immunizations
Two children did not have immunization updates on file.
Correction verified Nov 17, 2022. Technical assistance given. Standard 746.613(a).
- SeriousTexas: Medium High
Food Allergy Emergency Plan Signed by Parents and Health Care Professional
One child with an EPI pen did not have a food allergy emergency plan on file.
Correction verified Nov 17, 2022. Technical assistance given. Standard 746.3819.
- SeriousTexas: Medium High
Required Admission Information - Emergency Contact
Three children's records did not have the emergency contact address on file.
Correction verified Nov 17, 2022. Technical assistance given. Standard 746.605(6).
- Nov 1, 2022Inspection3 findings · critical
- CriticalTexas: High
Required Immunizations
Two children did not have immunization updates on file.
Correction verified Nov 17, 2022. Technical assistance given. Standard 746.613(a).
- SeriousTexas: Medium High
Required Admission Information - Emergency Contact
Three children's records did not have the emergency contact address on file.
Correction verified Nov 17, 2022. Technical assistance given. Standard 746.605(6).
- SeriousTexas: Medium High
Food Allergy Emergency Plan Signed by Parents and Health Care Professional
One child with an EPI pen did not have a food allergy emergency plan on file.
Correction verified Nov 17, 2022. Technical assistance given. Standard 746.3819.
- Nov 1, 2022Inspection3 findings · critical
- CriticalTexas: High
Required Immunizations
Two children did not have immunization updates on file.
Correction verified Nov 17, 2022. Technical assistance given. Standard 746.613(a).
- SeriousTexas: Medium High
Food Allergy Emergency Plan Signed by Parents and Health Care Professional
One child with an EPI pen did not have a food allergy emergency plan on file.
Correction verified Nov 17, 2022. Technical assistance given. Standard 746.3819.
- SeriousTexas: Medium High
Required Admission Information - Emergency Contact
Three children's records did not have the emergency contact address on file.
Correction verified Nov 17, 2022. Technical assistance given. Standard 746.605(6).
- Nov 1, 2022Inspection3 findings · critical
- CriticalTexas: High
Required Immunizations
Two children did not have immunization updates on file.
Correction verified Nov 17, 2022. Technical assistance given. Standard 746.613(a).
- SeriousTexas: Medium High
Required Admission Information - Emergency Contact
Three children's records did not have the emergency contact address on file.
Correction verified Nov 17, 2022. Technical assistance given. Standard 746.605(6).
- SeriousTexas: Medium High
Food Allergy Emergency Plan Signed by Parents and Health Care Professional
One child with an EPI pen did not have a food allergy emergency plan on file.
Correction verified Nov 17, 2022. Technical assistance given. Standard 746.3819.
- Jun 13, 2022 to Jun 15, 20224 inspections and 4 investigationsNo findingsShow
- Jun 15, 2022 inspection
- Jun 15, 2022 inspection
- Jun 15, 2022 inspection
- Jun 15, 2022 inspection
- Jun 13, 2022 complaint investigation
- Jun 13, 2022 complaint investigation
- Jun 13, 2022 complaint investigation
- Jun 13, 2022 complaint investigation
- 2021
- Nov 23, 2021 to Dec 20, 20218 inspectionsNo findingsShow
- Dec 20, 2021 inspection
- Dec 20, 2021 inspection
- Dec 20, 2021 inspection
- Dec 20, 2021 inspection
- Nov 23, 2021 inspection
- Nov 23, 2021 inspection
- Nov 23, 2021 inspection
- Nov 23, 2021 inspection
- Nov 19, 2021Self-reported incident1 finding · critical
- CriticalTexas: High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
A staff member failed to use self control when she grabbed a child by the shirt to redirect them.
Correction verified Dec 20, 2021. Standard 746.1201(1).
- Nov 19, 2021Self-reported incident1 finding · critical
- CriticalTexas: High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
A staff member failed to use self control when she grabbed a child by the shirt to redirect them.
Correction verified Dec 20, 2021. Standard 746.1201(1).
- Nov 19, 2021Self-reported incident1 finding · critical
- CriticalTexas: High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
A staff member failed to use self control when she grabbed a child by the shirt to redirect them.
Correction verified Dec 20, 2021. Standard 746.1201(1).
- Nov 19, 2021Self-reported incident1 finding · critical
- CriticalTexas: High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
A staff member failed to use self control when she grabbed a child by the shirt to redirect them.
Correction verified Dec 20, 2021. Standard 746.1201(1).
Source. This facility on the Texas HHSC search. Data reloaded nightly.
Think something here is wrong? Texas corrects its own records; here is how to ask them, and how to tell us. We change nothing ourselves.
Facts from the license
- Permit
- Full Permit, issued Aug 26, 2015
- Capacity
- 221 children (licensed maximum, not openings)
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM · Mon,Tue,Wed,Thu,Fri
- Subsidies
- Not accepted
- County
- Collin
- Website
- www.primrosesouthplano.com
Compare nearby
Same 36-month summary window. Different operating histories and coverage limit comparisons.
| Daycare | Ages | Licensed capacity | Hours | Findings, 36 mo |
|---|---|---|---|---|
| Primrose School of South Plano this page | Infant–School | 221 | 6:30a–6:30p | 12 ser |
| 4c Christian Academy | Toddler–School | 50 | 8a–5:30p | No findings |
| Childrens Discovery Center | Infant–Pre-K | 200 | 9a–1:55p | 12 crit·8 ser |
| Custer Parkway Preschool 2 | Infant–School | 96 | 7a–5:30p | Clear |
| Discovery Montessori Academy | Infant–School | 98 | 7:30a–6p | 24 crit·28 ser·4 min |
| Early Learning Center at Plano Senior High | Pre-K–School | 17 | 9:15a–2:15p | Clear |
| First Impression Learning Center | Infant–School | 61 | 6:30a–6p | Clear |
- Primrose School of South Planothis pageInfant–School · 221 licensed capacity12 ser
- Toddler–School · 50 licensed capacityNo findings
- Infant–Pre-K · 200 licensed capacity12 crit·8 ser
- Infant–School · 96 licensed capacityClear
- Infant–School · 98 licensed capacity24 crit·28 ser·4 min
- Pre-K–School · 17 licensed capacityClear
- Infant–School · 61 licensed capacityClear
Your tour, better prepared
- What will we pay in the first month, and what is refundable? Confirm how the deposit is credited.
- Is a place available for our age group and start date? Can you confirm that in writing?
- Who would be our child’s regular teacher, and how are absences covered? What are the current classroom ratios?
- What changed after the finding about “Safety - Areas Free From Hazards”? Can you show the correction evidence and how the procedure is checked today?
- The same standard appears on more than one visit. What has changed to prevent recurrence?
- How do you handle allergies, medication, accessibility, and additional support needs?
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Contact & location
1740 Custer Rd, Plano, TX 75075
State-sourced · checked Sep 16, 2026. Confirm current details with the provider.
State records and provider information have separate sources. Provider claims do not establish independently verified care quality. Missing data is not evidence of an issue-free record.