Primrose School of Plano at Chase Oaks
6525 Chase Oaks Blvd, Plano, TX 75023
Infant, Toddler, Pre-Kindergarten, School · Monday–Friday
12 critical, 8 serious findings across 88 visits in the last 36 months. Most recent critical finding: Dec 31, 2025.
52 inspections · 36 investigations in 36 months · source checked Sep 16, 2026
The everyday details
State facts · provider details pendingSubsidies not accepted in state listing
See fees & availability →Meet Primrose School of Plano at Chase Oaks
Provider profileThis provider has not supplied a description yet. Ask about their teaching approach, classroom routines, and what makes their program a fit for your child.
Photo not provided
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Photo not provided
No provider photos have been supplied. These are labeled placeholders, not images of the facility.
What care includes
- Meals providedListed
- Snacks providedListed
- Before-school careNot listed
- After-school careListed
- Transportation to/from schoolListed
- Drop-in careNot listed
- Part-time careNot listed
- Field tripsListed
- Skill classesListed
- Weekend careNot listed
- Night careNot listed
- AccreditedNot listed
- Accepts child care subsidiesNot accepted
“Not listed” means unknown, not unavailable.
See all programs, services & policies →Ask about the program.
Ask about the record.
Bring questions about tuition and fit alongside the findings, correction evidence, and gaps in this record.
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Rate not provided
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- Tuition & billing schedule
- Not provided
- Registration · refund terms
- Not provided
- Deposit · whether credited to tuition
- Not provided
- Meals & snacks
- Not provided
- Annual materials fee
- Not provided
- Late pickup fee
- Not provided
Understand your first month’s cost
Request tuition, required fees, deposit credit, and refund terms in writing. A deposit credited to tuition should not be counted twice. We cannot calculate a total without confirmed amounts.
Help with costs
The state lists subsidies as not accepted. Confirm current payment options. Sibling discounts have not been provided.
Openings & waitlists
No provider-confirmed availability has been supplied. An opening is not a reservation.
Infant: availability not confirmed
Ask about your start date, classroom availability, waitlist fees, and when offers are made.
Licensed capacity: 221 children. This is not the number of open places.
Programs & learning
Infant,Toddler,Pre-Kindergarten,School
School Age Care,Meals Provided ,After School Care,Snacks Provided,Skill Classes,Transportation to/from School ,Field Trips
Curriculum and teaching philosophy not provided.
Accreditation information not provided. Licensing does not establish accreditation.
State-sourced · checked Sep 16, 2026. Confirm current details with the provider.
A typical day
The daily schedule has not been supplied. Ask about arrival, meals, outdoor play, rest, learning activities, and pickup.
07:00 AM-06:00 PM
Mon,Tue,Wed,Thu,Fri
Services & accommodations
- Meals providedListed
- Snacks providedListed
- Before-school careNot listed
- After-school careListed
- Transportation to/from schoolListed
- Drop-in careNot listed
- Part-time careNot listed
- Field tripsListed
- Skill classesListed
- Weekend careNot listed
- Night careNot listed
- AccreditedNot listed
- Accepts child care subsidiesNot accepted
Languages spoken and interpreter availability not provided.
Care plans, dietary substitutions, and medication training need confirmation.
Entrance, restroom, and classroom accessibility details not provided.
Individual accommodations, specialist access, and staff training not provided.
People, policies & environment
Not listed
Not listed
Individual qualifications, CPR, and first-aid training not provided.
Current classroom staffing and ratios not provided. Ask on your visit.
Parent updates and conference policies not provided.
Authorized pickup and visitor procedures not provided.
Exclusion and return criteria not provided.
Holiday and staff-development calendar not provided.
Evidence, with the follow-through.
Provider descriptions, prices, and photos never change this record. Every finding below comes from published state evidence.
12 critical, 8 serious findings across 88 visits in the last 36 months. Most recent critical finding: Dec 31, 2025.
Last 36 months · window starts Sep 15, 2023
4 standard(s) appear on multiple visits: 746.1205(a)(4) (8 visits); 746.307(b)(1) (4 visits); 746.1201(1) (4 visits); 746.307(c) (4 visits). This is a match of standard identifiers, not a judgment about identical circumstances.
State verification published Feb 12, 2026.
Conditions between visits, current staffing, and day-to-day quality. A correction plan is not verification.
108 visits in our data; 0 unmatched findings. Publication and processing can lag events.
Check the latest finding’s evidence
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
It was determined in an investigation that a child was able to exit out the front door and was in the parking lot for approximately one minute.
State verification published Feb 12, 2026.
Inspection record
Visits available in our Texas data, newest first. Visits with findings are shown in full; runs of clean visits are folded into one line. Findings are quoted from the inspector's report with the Texas risk level beside our severity.
Inspection history is one input into your decision, not a guarantee of safety or a rating of care quality. How to read this record.
- 2026
- Jan 2, 2026 to Feb 12, 20268 inspectionsNo findingsShow
- Feb 12, 2026 inspection
- Feb 12, 2026 inspection
- Feb 12, 2026 inspection
- Feb 12, 2026 inspection
- Jan 2, 2026 inspection
- Jan 2, 2026 inspection
- Jan 2, 2026 inspection
- Jan 2, 2026 inspection
- 2025
- Dec 31, 2025Self-reported incident1 finding · critical
- CriticalTexas: High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
It was determined in an investigation that a child was able to exit out the front door and was in the parking lot for approximately one minute.
Correction verified Feb 12, 2026. Technical assistance given. Standard 746.1205(a)(4).
- Dec 31, 2025Self-reported incident1 finding · critical
- CriticalTexas: High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
It was determined in an investigation that a child was able to exit out the front door and was in the parking lot for approximately one minute.
Correction verified Feb 12, 2026. Technical assistance given. Standard 746.1205(a)(4).
- Dec 31, 2025Self-reported incident1 finding · critical
- CriticalTexas: High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
It was determined in an investigation that a child was able to exit out the front door and was in the parking lot for approximately one minute.
Correction verified Feb 12, 2026. Technical assistance given. Standard 746.1205(a)(4).
- Dec 31, 2025Self-reported incident1 finding · critical
- CriticalTexas: High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
It was determined in an investigation that a child was able to exit out the front door and was in the parking lot for approximately one minute.
Correction verified Feb 12, 2026. Technical assistance given. Standard 746.1205(a)(4).
- Aug 19, 2025 to Dec 16, 202516 inspections and 4 investigationsNo findingsShow
- Dec 16, 2025 inspection
- Dec 16, 2025 inspection
- Dec 16, 2025 inspection
- Dec 16, 2025 inspection
- Sep 17, 2025 inspection
- Sep 17, 2025 inspection
- Sep 17, 2025 inspection
- Sep 17, 2025 inspection
- Sep 4, 2025 inspection
- Sep 4, 2025 inspection
- Sep 4, 2025 inspection
- Sep 4, 2025 inspection
- Aug 21, 2025 inspection
- Aug 21, 2025 inspection
- Aug 21, 2025 inspection
- Aug 21, 2025 inspection
- Aug 19, 2025 self-reported incident
- Aug 19, 2025 self-reported incident
- Aug 19, 2025 self-reported incident
- Aug 19, 2025 self-reported incident
- Jun 23, 2025Complaint investigation3 findings · critical
- CriticalTexas: High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A child in care sustained a serious injury and the caregiver was not aware of how the injury occurred. The child was not participating in class and could not bear weight on the leg.
Correction verified Sep 17, 2025. Technical assistance given. Standard 746.1205(a)(4).
- CriticalTexas: High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
The caregiver did not use good judgment but not relaying information to management about an injured or ill child so that the parent could be called. The caregiver only notified the parent in the app and did not give all symptoms to the child's discomfort.
Correction verified Sep 17, 2025. Technical assistance given. Standard 746.1201(1).
- SeriousTexas: Medium High
AP Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization
A child sustained a broken femur. The caregiver was unaware of the injury. Medical stated this type of injury is immediately noticeable and the child would cry. The child did cry and the staff saw similar signs of the child's constipation. However, the child could not bear weight which not a symptom of his constipation. The parent was not informed of this other symptom. The child was crying from the end of nap to pick up at 5:55pm.
Correction verified Sep 17, 2025. Technical assistance given. Standard 746.307(b)(1).
- Jun 23, 2025Complaint investigation3 findings · critical
- CriticalTexas: High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
The caregiver did not use good judgment but not relaying information to management about an injured or ill child so that the parent could be called. The caregiver only notified the parent in the app and did not give all symptoms to the child's discomfort.
Correction verified Sep 17, 2025. Technical assistance given. Standard 746.1201(1).
- CriticalTexas: High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A child in care sustained a serious injury and the caregiver was not aware of how the injury occurred. The child was not participating in class and could not bear weight on the leg.
Correction verified Sep 17, 2025. Technical assistance given. Standard 746.1205(a)(4).
- SeriousTexas: Medium High
AP Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization
A child sustained a broken femur. The caregiver was unaware of the injury. Medical stated this type of injury is immediately noticeable and the child would cry. The child did cry and the staff saw similar signs of the child's constipation. However, the child could not bear weight which not a symptom of his constipation. The parent was not informed of this other symptom. The child was crying from the end of nap to pick up at 5:55pm.
Correction verified Sep 17, 2025. Technical assistance given. Standard 746.307(b)(1).
- Jun 23, 2025Complaint investigation3 findings · critical
- CriticalTexas: High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A child in care sustained a serious injury and the caregiver was not aware of how the injury occurred. The child was not participating in class and could not bear weight on the leg.
Correction verified Sep 17, 2025. Technical assistance given. Standard 746.1205(a)(4).
- CriticalTexas: High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
The caregiver did not use good judgment but not relaying information to management about an injured or ill child so that the parent could be called. The caregiver only notified the parent in the app and did not give all symptoms to the child's discomfort.
Correction verified Sep 17, 2025. Technical assistance given. Standard 746.1201(1).
- SeriousTexas: Medium High
AP Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization
A child sustained a broken femur. The caregiver was unaware of the injury. Medical stated this type of injury is immediately noticeable and the child would cry. The child did cry and the staff saw similar signs of the child's constipation. However, the child could not bear weight which not a symptom of his constipation. The parent was not informed of this other symptom. The child was crying from the end of nap to pick up at 5:55pm.
Correction verified Sep 17, 2025. Technical assistance given. Standard 746.307(b)(1).
- Jun 23, 2025Complaint investigation3 findings · critical
- CriticalTexas: High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A child in care sustained a serious injury and the caregiver was not aware of how the injury occurred. The child was not participating in class and could not bear weight on the leg.
Correction verified Sep 17, 2025. Technical assistance given. Standard 746.1205(a)(4).
- CriticalTexas: High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
The caregiver did not use good judgment but not relaying information to management about an injured or ill child so that the parent could be called. The caregiver only notified the parent in the app and did not give all symptoms to the child's discomfort.
Correction verified Sep 17, 2025. Technical assistance given. Standard 746.1201(1).
- SeriousTexas: Medium High
AP Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization
A child sustained a broken femur. The caregiver was unaware of the injury. Medical stated this type of injury is immediately noticeable and the child would cry. The child did cry and the staff saw similar signs of the child's constipation. However, the child could not bear weight which not a symptom of his constipation. The parent was not informed of this other symptom. The child was crying from the end of nap to pick up at 5:55pm.
Correction verified Sep 17, 2025. Technical assistance given. Standard 746.307(b)(1).
- Jan 15, 2025 to Jun 19, 202512 inspections and 8 investigationsNo findingsShow
- Jun 19, 2025 inspection
- Jun 19, 2025 inspection
- Jun 19, 2025 inspection
- Jun 19, 2025 inspection
- Jun 2, 2025 self-reported incident
- Jun 2, 2025 self-reported incident
- Jun 2, 2025 self-reported incident
- Jun 2, 2025 self-reported incident
- May 21, 2025 inspection
- May 21, 2025 inspection
- May 21, 2025 inspection
- May 21, 2025 inspection
- May 20, 2025 complaint investigation
- May 20, 2025 complaint investigation
- May 20, 2025 complaint investigation
- May 20, 2025 complaint investigation
- Jan 15, 2025 inspection
- Jan 15, 2025 inspection
- Jan 15, 2025 inspection
- Jan 15, 2025 inspection
- 2024
- Feb 22, 2024 to Nov 19, 20248 inspections and 4 investigationsNo findingsShow
- Nov 19, 2024 inspection
- Nov 19, 2024 inspection
- Nov 19, 2024 inspection
- Nov 19, 2024 inspection
- Nov 6, 2024 self-reported incident
- Nov 6, 2024 self-reported incident
- Nov 6, 2024 self-reported incident
- Nov 6, 2024 self-reported incident
- Feb 22, 2024 inspection
- Feb 22, 2024 inspection
- Feb 22, 2024 inspection
- Feb 22, 2024 inspection
- Jan 12, 2024Complaint investigation1 finding · serious
- SeriousTexas: Medium
Parental Notification of Less Serious Injuries
The operation did not notify the parent of an injury at pickup.
Correction verified Apr 12, 2024. Technical assistance given. Standard 746.307(c).
- Jan 12, 2024Complaint investigation1 finding · serious
- SeriousTexas: Medium
Parental Notification of Less Serious Injuries
The operation did not notify the parent of an injury at pickup.
Correction verified Apr 12, 2024. Technical assistance given. Standard 746.307(c).
- Jan 12, 2024Complaint investigation1 finding · serious
- SeriousTexas: Medium
Parental Notification of Less Serious Injuries
The operation did not notify the parent of an injury at pickup.
Correction verified Apr 12, 2024. Technical assistance given. Standard 746.307(c).
- Jan 12, 2024Complaint investigation1 finding · serious
- SeriousTexas: Medium
Parental Notification of Less Serious Injuries
The operation did not notify the parent of an injury at pickup.
Correction verified Apr 12, 2024. Technical assistance given. Standard 746.307(c).
- 2023
- Sep 18, 2023 to Dec 21, 20238 inspections and 8 investigationsNo findingsShow
- Dec 21, 2023 inspection
- Dec 21, 2023 inspection
- Dec 21, 2023 inspection
- Dec 21, 2023 inspection
- Dec 14, 2023 self-reported incident
- Dec 14, 2023 self-reported incident
- Dec 14, 2023 self-reported incident
- Dec 14, 2023 self-reported incident
- Oct 2, 2023 inspection
- Oct 2, 2023 inspection
- Oct 2, 2023 inspection
- Oct 2, 2023 inspection
- Sep 18, 2023 self-reported incident
- Sep 18, 2023 self-reported incident
- Sep 18, 2023 self-reported incident
- Sep 18, 2023 self-reported incident
Show 20 older visits, not counted aboveHide older visits
- Jan 11, 2023 to Apr 11, 20238 inspectionsNo findingsShow
- Apr 11, 2023 inspection
- Apr 11, 2023 inspection
- Apr 11, 2023 inspection
- Apr 11, 2023 inspection
- Jan 11, 2023 inspection
- Jan 11, 2023 inspection
- Jan 11, 2023 inspection
- Jan 11, 2023 inspection
- 2022
- Dec 6, 2022 to Dec 6, 20224 inspectionsNo findingsShow
- Dec 6, 2022 inspection
- Dec 6, 2022 inspection
- Dec 6, 2022 inspection
- Dec 6, 2022 inspection
- Dec 2, 2022Complaint investigation3 findings · critical
- CriticalTexas: High
Responsibilities of Caregivers - Supervision of Children
A child was left unsupervised in a classroom.
Correction verified Jan 11, 2023. Technical assistance given. Standard 746.1203(4).
- CriticalTexas: High
Report Situation Placing Children at Risk
Licensing was not notified of an incident where a child was left unsupervised.
Correction verified Jan 11, 2023. Technical assistance given. Standard 746.305(a)(6).
- SeriousTexas: Medium High
Parental Communication - Situation that Placed a Child at Risk
Parents were not notified that a child was left unsupervised.
Correction verified Jan 11, 2023. Technical assistance given. Standard 746.307(b)(4).
- Dec 2, 2022Complaint investigation3 findings · critical
- CriticalTexas: High
Responsibilities of Caregivers - Supervision of Children
A child was left unsupervised in a classroom.
Correction verified Jan 11, 2023. Technical assistance given. Standard 746.1203(4).
- CriticalTexas: High
Report Situation Placing Children at Risk
Licensing was not notified of an incident where a child was left unsupervised.
Correction verified Jan 11, 2023. Technical assistance given. Standard 746.305(a)(6).
- SeriousTexas: Medium High
Parental Communication - Situation that Placed a Child at Risk
Parents were not notified that a child was left unsupervised.
Correction verified Jan 11, 2023. Technical assistance given. Standard 746.307(b)(4).
- Dec 2, 2022Complaint investigation3 findings · critical
- CriticalTexas: High
Responsibilities of Caregivers - Supervision of Children
A child was left unsupervised in a classroom.
Correction verified Jan 11, 2023. Technical assistance given. Standard 746.1203(4).
- CriticalTexas: High
Report Situation Placing Children at Risk
Licensing was not notified of an incident where a child was left unsupervised.
Correction verified Jan 11, 2023. Technical assistance given. Standard 746.305(a)(6).
- SeriousTexas: Medium High
Parental Communication - Situation that Placed a Child at Risk
Parents were not notified that a child was left unsupervised.
Correction verified Jan 11, 2023. Technical assistance given. Standard 746.307(b)(4).
- Dec 2, 2022Complaint investigation3 findings · critical
- CriticalTexas: High
Responsibilities of Caregivers - Supervision of Children
A child was left unsupervised in a classroom.
Correction verified Jan 11, 2023. Technical assistance given. Standard 746.1203(4).
- CriticalTexas: High
Report Situation Placing Children at Risk
Licensing was not notified of an incident where a child was left unsupervised.
Correction verified Jan 11, 2023. Technical assistance given. Standard 746.305(a)(6).
- SeriousTexas: Medium High
Parental Communication - Situation that Placed a Child at Risk
Parents were not notified that a child was left unsupervised.
Correction verified Jan 11, 2023. Technical assistance given. Standard 746.307(b)(4).
- May 23, 2022Inspection2 findings · serious
- SeriousTexas: Medium
Children's Products- Annual Certification
Annual CPSC form last dated as 8-25-2020.
Correction verified May 24, 2022. Standard 746.4135(b).
- SeriousTexas: Medium
First Aid Kit - Incomplete Kit
First Aid Kit located in the kitchen of the operation missing scissors and thermometer.
Correction verified May 24, 2022. Standard 746.4003(a).
- May 23, 2022Inspection2 findings · serious
- SeriousTexas: Medium
First Aid Kit - Incomplete Kit
First Aid Kit located in the kitchen of the operation missing scissors and thermometer.
Correction verified May 24, 2022. Standard 746.4003(a).
- SeriousTexas: Medium
Children's Products- Annual Certification
Annual CPSC form last dated as 8-25-2020.
Correction verified May 24, 2022. Standard 746.4135(b).
- May 23, 2022Inspection2 findings · serious
- SeriousTexas: Medium
First Aid Kit - Incomplete Kit
First Aid Kit located in the kitchen of the operation missing scissors and thermometer.
Correction verified May 24, 2022. Standard 746.4003(a).
- SeriousTexas: Medium
Children's Products- Annual Certification
Annual CPSC form last dated as 8-25-2020.
Correction verified May 24, 2022. Standard 746.4135(b).
- May 23, 2022Inspection2 findings · serious
- SeriousTexas: Medium
First Aid Kit - Incomplete Kit
First Aid Kit located in the kitchen of the operation missing scissors and thermometer.
Correction verified May 24, 2022. Standard 746.4003(a).
- SeriousTexas: Medium
Children's Products- Annual Certification
Annual CPSC form last dated as 8-25-2020.
Correction verified May 24, 2022. Standard 746.4135(b).
Source. This facility on the Texas HHSC search. Data reloaded nightly.
Think something here is wrong? Texas corrects its own records; here is how to ask them, and how to tell us. We change nothing ourselves.
Facts from the license
- Permit
- Full Permit, issued Mar 11, 2013
- Capacity
- 221 children (licensed maximum, not openings)
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-06:00 PM · Mon,Tue,Wed,Thu,Fri
- Subsidies
- Not accepted
- County
- Collin
- Website
- www.primrosechaseoaks.com
Compare nearby
Same 36-month summary window. Different operating histories and coverage limit comparisons.
| Daycare | Ages | Licensed capacity | Hours | Findings, 36 mo |
|---|---|---|---|---|
| Primrose School of Plano at Chase Oaks this page | Infant–School | 221 | 7a–6p | 12 crit·8 ser |
| Ark Adventure Preschool | Toddler–School | 130 | 7:45a–5p | 4 crit |
| Custer Road Christian Day School | Infant–School | 208 | 9a–1:55p | Clear |
| Everbrook Academy | Infant–School | 164 | 7a–6:30p | 24 crit |
| Gem Academy | Pre-K–School | 170 | 3p–6p | 12 crit·48 ser |
| Huayi Education | School | 189 | 3p–6:30p | 8 crit·4 ser |
| Hunters Glen Baptist Clc | Infant–School | 118 | 7a–5:30p | Clear |
- Primrose School of Plano at Chase Oaksthis pageInfant–School · 221 licensed capacity12 crit·8 ser
- Toddler–School · 130 licensed capacity4 crit
- Infant–School · 208 licensed capacityClear
- Infant–School · 164 licensed capacity24 crit
- Pre-K–School · 170 licensed capacity12 crit·48 ser
- School · 189 licensed capacity8 crit·4 ser
- Infant–School · 118 licensed capacityClear
Your tour, better prepared
- What will we pay in the first month, and what is refundable? Confirm how the deposit is credited.
- Is a place available for our age group and start date? Can you confirm that in writing?
- Who would be our child’s regular teacher, and how are absences covered? What are the current classroom ratios?
- What changed after the finding about “Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity”? Can you show the correction evidence and how the procedure is checked today?
- The same standard appears on more than one visit. What has changed to prevent recurrence?
- How do you handle allergies, medication, accessibility, and additional support needs?
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Contact & location
6525 Chase Oaks Blvd, Plano, TX 75023
State-sourced · checked Sep 16, 2026. Confirm current details with the provider.
State records and provider information have separate sources. Provider claims do not establish independently verified care quality. Missing data is not evidence of an issue-free record.