North Custer KinderCare
6525 Custer Rd, Plano, TX 75023
Infant, Toddler, Pre-Kindergarten, School · Monday–Friday
36 critical, 20 serious, 4 minor findings across 64 visits in the last 36 months. Most recent critical finding: Feb 5, 2024.
48 inspections · 16 investigations in 36 months · source checked Sep 16, 2026
The everyday details
State facts · provider details pendingSubsidies accepted in state listing
See fees & availability →Meet North Custer KinderCare
Provider profileThis provider has not supplied a description yet. Ask about their teaching approach, classroom routines, and what makes their program a fit for your child.
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No provider photos have been supplied. These are labeled placeholders, not images of the facility.
What care includes
- Meals providedListed
- Snacks providedListed
- Before-school careListed
- After-school careListed
- Transportation to/from schoolListed
- Drop-in careNot listed
- Part-time careListed
- Field tripsListed
- Skill classesNot listed
- Weekend careNot listed
- Night careNot listed
- AccreditedListed
- Accepts child care subsidiesListed
“Not listed” means unknown, not unavailable.
See all programs, services & policies →Ask about the program.
Ask about the record.
Bring questions about tuition and fit alongside the findings, correction evidence, and gaps in this record.
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Choose your needs to prepare a quote request. Rates have not been supplied by this provider.
Rate not provided
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- Tuition & billing schedule
- Not provided
- Registration · refund terms
- Not provided
- Deposit · whether credited to tuition
- Not provided
- Meals & snacks
- Not provided
- Annual materials fee
- Not provided
- Late pickup fee
- Not provided
Understand your first month’s cost
Request tuition, required fees, deposit credit, and refund terms in writing. A deposit credited to tuition should not be counted twice. We cannot calculate a total without confirmed amounts.
Help with costs
The state lists subsidy acceptance. Confirm your program, copay, and funded places. Sibling discounts have not been provided.
Openings & waitlists
No provider-confirmed availability has been supplied. An opening is not a reservation.
Infant: availability not confirmed
Ask about your start date, classroom availability, waitlist fees, and when offers are made.
Licensed capacity: 130 children. This is not the number of open places.
Programs & learning
Infant,Toddler,Pre-Kindergarten,School
School Age Care,Before School Care,Accredited,Meals Provided ,After School Care,Snacks Provided,Part Time Care,Transportation to/from School ,Field Trips
Curriculum and teaching philosophy not provided.
Accredited is listed in the state data. Confirm the accreditor and current standing.
State-sourced · checked Sep 16, 2026. Confirm current details with the provider.
A typical day
The daily schedule has not been supplied. Ask about arrival, meals, outdoor play, rest, learning activities, and pickup.
06:30 AM-06:30 PM
Mon,Tue,Wed,Thu,Fri
Services & accommodations
- Meals providedListed
- Snacks providedListed
- Before-school careListed
- After-school careListed
- Transportation to/from schoolListed
- Drop-in careNot listed
- Part-time careListed
- Field tripsListed
- Skill classesNot listed
- Weekend careNot listed
- Night careNot listed
- AccreditedListed
- Accepts child care subsidiesListed
Languages spoken and interpreter availability not provided.
Care plans, dietary substitutions, and medication training need confirmation.
Entrance, restroom, and classroom accessibility details not provided.
Individual accommodations, specialist access, and staff training not provided.
People, policies & environment
Not listed
Not listed
Individual qualifications, CPR, and first-aid training not provided.
Current classroom staffing and ratios not provided. Ask on your visit.
Parent updates and conference policies not provided.
Authorized pickup and visitor procedures not provided.
Exclusion and return criteria not provided.
Holiday and staff-development calendar not provided.
Evidence, with the follow-through.
Provider descriptions, prices, and photos never change this record. Every finding below comes from published state evidence.
36 critical, 20 serious, 4 minor findings across 64 visits in the last 36 months. Most recent critical finding: Feb 5, 2024.
Last 36 months · window starts Sep 15, 2023
15 standard(s) appear on multiple visits: 746.2421(b) (4 visits); 746.1315(b)(1) (4 visits); 746.5405 (4 visits); 746.1315(a) (4 visits); 746.603(a)(4) (4 visits); 745.641 (4 visits); 746.1201(1) (4 visits); 746.307(b)(4) (4 visits); 746.305(a)(6) (4 visits); 746.1201(4) (4 visits); 746.5605(3) (4 visits); 746.5625(b) (4 visits); 746.1205(a)(4) (4 visits); 746.603(b) (4 visits); 746.5605(4) (4 visits). This is a match of standard identifiers, not a judgment about identical circumstances.
State verification published Apr 27, 2026.
Conditions between visits, current staffing, and day-to-day quality. A correction plan is not verification.
96 visits in our data; 0 unmatched findings. Publication and processing can lag events.
Check the latest finding’s evidence
Written Feeding Instructions - Review and Update Every 30 Days
Three of the infants in care did not have update infant feeding instructions.
State verification published Apr 27, 2026.
Inspection record
Visits available in our Texas data, newest first. Visits with findings are shown in full; runs of clean visits are folded into one line. Findings are quoted from the inspector's report with the Texas risk level beside our severity.
Inspection history is one input into your decision, not a guarantee of safety or a rating of care quality. How to read this record.
- 2026
- Apr 22, 2026Inspection1 finding · serious
- SeriousTexas: Medium
Written Feeding Instructions - Review and Update Every 30 Days
Three of the infants in care did not have update infant feeding instructions.
Correction verified Apr 27, 2026. Technical assistance given. Standard 746.2421(b).
- Apr 22, 2026Inspection1 finding · serious
- SeriousTexas: Medium
Written Feeding Instructions - Review and Update Every 30 Days
Three of the infants in care did not have update infant feeding instructions.
Correction verified Apr 27, 2026. Technical assistance given. Standard 746.2421(b).
- Apr 22, 2026Inspection1 finding · serious
- SeriousTexas: Medium
Written Feeding Instructions - Review and Update Every 30 Days
Three of the infants in care did not have update infant feeding instructions.
Correction verified Apr 27, 2026. Technical assistance given. Standard 746.2421(b).
- Apr 22, 2026Inspection1 finding · serious
- SeriousTexas: Medium
Written Feeding Instructions - Review and Update Every 30 Days
Three of the infants in care did not have update infant feeding instructions.
Correction verified Apr 27, 2026. Technical assistance given. Standard 746.2421(b).
- Jan 6, 2026 to Jan 6, 20264 inspectionsNo findingsShow
- Jan 6, 2026 inspection
- Jan 6, 2026 inspection
- Jan 6, 2026 inspection
- Jan 6, 2026 inspection
- 2025
- Sep 8, 2025 to Oct 28, 20258 inspections and 4 investigationsNo findingsShow
- Oct 28, 2025 inspection
- Oct 28, 2025 inspection
- Oct 28, 2025 inspection
- Oct 28, 2025 inspection
- Oct 27, 2025 complaint investigation
- Oct 27, 2025 complaint investigation
- Oct 27, 2025 complaint investigation
- Oct 27, 2025 complaint investigation
- Sep 8, 2025 inspection
- Sep 8, 2025 inspection
- Sep 8, 2025 inspection
- Sep 8, 2025 inspection
- May 21, 2025Inspection1 finding · serious
- SeriousTexas: Medium High
CPR Training and Recertification Adhere to Guidelines-skill based
One caregiver has a CPR training that does not adhere to American Heart Association guidelines.
Correction verified May 29, 2025. Technical assistance given. Standard 746.1315(b)(1).
- May 21, 2025Inspection1 finding · serious
- SeriousTexas: Medium High
CPR Training and Recertification Adhere to Guidelines-skill based
One caregiver has a CPR training that does not adhere to American Heart Association guidelines.
Correction verified May 29, 2025. Technical assistance given. Standard 746.1315(b)(1).
- May 21, 2025Inspection1 finding · serious
- SeriousTexas: Medium High
CPR Training and Recertification Adhere to Guidelines-skill based
One caregiver has a CPR training that does not adhere to American Heart Association guidelines.
Correction verified May 29, 2025. Technical assistance given. Standard 746.1315(b)(1).
- May 21, 2025Inspection1 finding · serious
- SeriousTexas: Medium High
CPR Training and Recertification Adhere to Guidelines-skill based
One caregiver has a CPR training that does not adhere to American Heart Association guidelines.
Correction verified May 29, 2025. Technical assistance given. Standard 746.1315(b)(1).
- Jan 23, 2025 to Jan 23, 20254 inspectionsNo findingsShow
- Jan 23, 2025 inspection
- Jan 23, 2025 inspection
- Jan 23, 2025 inspection
- Jan 23, 2025 inspection
- 2024
- Oct 24, 2024 to Nov 13, 20248 inspections and 4 investigationsNo findingsShow
- Nov 13, 2024 inspection
- Nov 13, 2024 inspection
- Nov 13, 2024 inspection
- Nov 13, 2024 inspection
- Oct 31, 2024 complaint investigation
- Oct 31, 2024 complaint investigation
- Oct 31, 2024 complaint investigation
- Oct 31, 2024 complaint investigation
- Oct 24, 2024 inspection
- Oct 24, 2024 inspection
- Oct 24, 2024 inspection
- Oct 24, 2024 inspection
- Jul 11, 2024Inspection3 findings · serious
- SeriousTexas: Medium High
Documentation of Gas Leak Inspection
The last gas leak test at the operation was dated 9/17/21, therefore another inspection would have been required as of 9/18/23, the operation did not have an inspection after 9/17/21 on file.
Correction verified Jul 24, 2024. Technical assistance given. Standard 746.5405.
- SeriousTexas: Medium High
Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
Three caregivers did not have current CPR/First Aid training.
Correction verified Aug 14, 2024. Technical assistance given. Standard 746.1315(a).
- SeriousTexas: Medium
Children's Records - Immunizations
Three of 10 children's files reviewed did not have immunization records or did not have current immunization records.
Correction verified Jul 24, 2024. Technical assistance given. Standard 746.603(a)(4).
- Jul 11, 2024Inspection3 findings · serious
- SeriousTexas: Medium
Children's Records - Immunizations
Three of 10 children's files reviewed did not have immunization records or did not have current immunization records.
Correction verified Jul 24, 2024. Technical assistance given. Standard 746.603(a)(4).
- SeriousTexas: Medium High
Documentation of Gas Leak Inspection
The last gas leak test at the operation was dated 9/17/21, therefore another inspection would have been required as of 9/18/23, the operation did not have an inspection after 9/17/21 on file.
Correction verified Jul 24, 2024. Technical assistance given. Standard 746.5405.
- SeriousTexas: Medium High
Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
Three caregivers did not have current CPR/First Aid training.
Correction verified Aug 14, 2024. Technical assistance given. Standard 746.1315(a).
- Jul 11, 2024Inspection3 findings · serious
- SeriousTexas: Medium High
Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
Three caregivers did not have current CPR/First Aid training.
Correction verified Aug 14, 2024. Technical assistance given. Standard 746.1315(a).
- SeriousTexas: Medium High
Documentation of Gas Leak Inspection
The last gas leak test at the operation was dated 9/17/21, therefore another inspection would have been required as of 9/18/23, the operation did not have an inspection after 9/17/21 on file.
Correction verified Jul 24, 2024. Technical assistance given. Standard 746.5405.
- SeriousTexas: Medium
Children's Records - Immunizations
Three of 10 children's files reviewed did not have immunization records or did not have current immunization records.
Correction verified Jul 24, 2024. Technical assistance given. Standard 746.603(a)(4).
- Jul 11, 2024Inspection3 findings · serious
- SeriousTexas: Medium High
Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
Three caregivers did not have current CPR/First Aid training.
Correction verified Aug 14, 2024. Technical assistance given. Standard 746.1315(a).
- SeriousTexas: Medium High
Documentation of Gas Leak Inspection
The last gas leak test at the operation was dated 9/17/21, therefore another inspection would have been required as of 9/18/23, the operation did not have an inspection after 9/17/21 on file.
Correction verified Jul 24, 2024. Technical assistance given. Standard 746.5405.
- SeriousTexas: Medium
Children's Records - Immunizations
Three of 10 children's files reviewed did not have immunization records or did not have current immunization records.
Correction verified Jul 24, 2024. Technical assistance given. Standard 746.603(a)(4).
- Feb 16, 2024 to May 29, 20248 inspectionsNo findingsShow
- May 29, 2024 inspection
- May 29, 2024 inspection
- May 29, 2024 inspection
- May 29, 2024 inspection
- Feb 16, 2024 inspection
- Feb 16, 2024 inspection
- Feb 16, 2024 inspection
- Feb 16, 2024 inspection
- Feb 5, 2024Assessment1 finding · critical
- CriticalTexas: High
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
There was one caregiver present without an active background check.
Correction verified Feb 16, 2024. Technical assistance given. Standard 745.641.
- Feb 5, 2024Assessment1 finding · critical
- CriticalTexas: High
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
There was one caregiver present without an active background check.
Correction verified Feb 16, 2024. Technical assistance given. Standard 745.641.
- Feb 5, 2024Assessment1 finding · critical
- CriticalTexas: High
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
There was one caregiver present without an active background check.
Correction verified Feb 16, 2024. Technical assistance given. Standard 745.641.
- Feb 5, 2024Assessment1 finding · critical
- CriticalTexas: High
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
There was one caregiver present without an active background check.
Correction verified Feb 16, 2024. Technical assistance given. Standard 745.641.
- Jan 29, 2024Complaint investigation9 findings · critical
- CriticalTexas: High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
A caregiver did not demonstrate good judgement in not following transportation policies and procedures while transporting children.
Correction verified May 29, 2024. Technical assistance given. Standard 746.1201(1).
- CriticalTexas: High
Parental Communication - Situation that Placed a Child at Risk
The operation did not immediately notify a parent that their child had been left on the operation vehicle.
Correction verified May 29, 2024. Technical assistance given. Standard 746.307(b)(4).
- CriticalTexas: High
Report Situation Placing Children at Risk
The operation did not notify licensing of a situation that placed a child at risk within the 2 day period.
Correction verified May 29, 2024. Technical assistance given. Standard 746.305(a)(6).
- CriticalTexas: High
AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
Based on a DFPS investigation this standard was evaluated and found to be deficient. A child was neglected while in care.
Correction verified May 29, 2024. Technical assistance given. Standard 746.1201(4).
- CriticalTexas: High
Safety Precautions for Loading and Unloading Children - Account for All Children
A driver at the operation did not ensure each child was accounted for before exiting the vehicle.
Correction verified May 29, 2024. Technical assistance given. Standard 746.5605(3).
- CriticalTexas: High
Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructions
It was determined that the child safety alarm on one of the buses at the operation is not in working order.
Correction verified May 29, 2024. Technical assistance given. Standard 746.5625(b).
- CriticalTexas: High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
It was determined that the operation did not have physical proximity to and auditory or visual awareness of a child for an extended period of time.
Correction verified May 29, 2024. Technical assistance given. Standard 746.1205(a)(4).
- CriticalTexas: High
AP Safety Precautions for Loading and Unloading Children - No Child Unattended
It was determined that a child was left unattended on a vehicle.
Correction verified May 29, 2024. Technical assistance given. Standard 746.5605(4).
- MinorTexas: Low
Children's Records - Storage
A child's record was not kept for 3 months post unenrollment.
Correction verified May 29, 2024. Technical assistance given. Standard 746.603(b).
- Jan 29, 2024Complaint investigation9 findings · critical
- CriticalTexas: High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
It was determined that the operation did not have physical proximity to and auditory or visual awareness of a child for an extended period of time.
Correction verified May 29, 2024. Technical assistance given. Standard 746.1205(a)(4).
- CriticalTexas: High
AP Safety Precautions for Loading and Unloading Children - No Child Unattended
It was determined that a child was left unattended on a vehicle.
Correction verified May 29, 2024. Technical assistance given. Standard 746.5605(4).
- CriticalTexas: High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
A caregiver did not demonstrate good judgement in not following transportation policies and procedures while transporting children.
Correction verified May 29, 2024. Technical assistance given. Standard 746.1201(1).
- CriticalTexas: High
Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructions
It was determined that the child safety alarm on one of the buses at the operation is not in working order.
Correction verified May 29, 2024. Technical assistance given. Standard 746.5625(b).
- CriticalTexas: High
AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
Based on a DFPS investigation this standard was evaluated and found to be deficient. A child was neglected while in care.
Correction verified May 29, 2024. Technical assistance given. Standard 746.1201(4).
- CriticalTexas: High
Report Situation Placing Children at Risk
The operation did not notify licensing of a situation that placed a child at risk within the 2 day period.
Correction verified May 29, 2024. Technical assistance given. Standard 746.305(a)(6).
- CriticalTexas: High
Parental Communication - Situation that Placed a Child at Risk
The operation did not immediately notify a parent that their child had been left on the operation vehicle.
Correction verified May 29, 2024. Technical assistance given. Standard 746.307(b)(4).
- CriticalTexas: High
Safety Precautions for Loading and Unloading Children - Account for All Children
A driver at the operation did not ensure each child was accounted for before exiting the vehicle.
Correction verified May 29, 2024. Technical assistance given. Standard 746.5605(3).
- MinorTexas: Low
Children's Records - Storage
A child's record was not kept for 3 months post unenrollment.
Correction verified May 29, 2024. Technical assistance given. Standard 746.603(b).
- Jan 29, 2024Complaint investigation9 findings · critical
- CriticalTexas: High
AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
Based on a DFPS investigation this standard was evaluated and found to be deficient. A child was neglected while in care.
Correction verified May 29, 2024. Technical assistance given. Standard 746.1201(4).
- CriticalTexas: High
Report Situation Placing Children at Risk
The operation did not notify licensing of a situation that placed a child at risk within the 2 day period.
Correction verified May 29, 2024. Technical assistance given. Standard 746.305(a)(6).
- CriticalTexas: High
AP Safety Precautions for Loading and Unloading Children - No Child Unattended
It was determined that a child was left unattended on a vehicle.
Correction verified May 29, 2024. Technical assistance given. Standard 746.5605(4).
- CriticalTexas: High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
A caregiver did not demonstrate good judgement in not following transportation policies and procedures while transporting children.
Correction verified May 29, 2024. Technical assistance given. Standard 746.1201(1).
- CriticalTexas: High
Safety Precautions for Loading and Unloading Children - Account for All Children
A driver at the operation did not ensure each child was accounted for before exiting the vehicle.
Correction verified May 29, 2024. Technical assistance given. Standard 746.5605(3).
- CriticalTexas: High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
It was determined that the operation did not have physical proximity to and auditory or visual awareness of a child for an extended period of time.
Correction verified May 29, 2024. Technical assistance given. Standard 746.1205(a)(4).
- CriticalTexas: High
Parental Communication - Situation that Placed a Child at Risk
The operation did not immediately notify a parent that their child had been left on the operation vehicle.
Correction verified May 29, 2024. Technical assistance given. Standard 746.307(b)(4).
- CriticalTexas: High
Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructions
It was determined that the child safety alarm on one of the buses at the operation is not in working order.
Correction verified May 29, 2024. Technical assistance given. Standard 746.5625(b).
- MinorTexas: Low
Children's Records - Storage
A child's record was not kept for 3 months post unenrollment.
Correction verified May 29, 2024. Technical assistance given. Standard 746.603(b).
- Jan 29, 2024Complaint investigation9 findings · critical
- CriticalTexas: High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
A caregiver did not demonstrate good judgement in not following transportation policies and procedures while transporting children.
Correction verified May 29, 2024. Technical assistance given. Standard 746.1201(1).
- CriticalTexas: High
Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructions
It was determined that the child safety alarm on one of the buses at the operation is not in working order.
Correction verified May 29, 2024. Technical assistance given. Standard 746.5625(b).
- CriticalTexas: High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
It was determined that the operation did not have physical proximity to and auditory or visual awareness of a child for an extended period of time.
Correction verified May 29, 2024. Technical assistance given. Standard 746.1205(a)(4).
- CriticalTexas: High
Safety Precautions for Loading and Unloading Children - Account for All Children
A driver at the operation did not ensure each child was accounted for before exiting the vehicle.
Correction verified May 29, 2024. Technical assistance given. Standard 746.5605(3).
- CriticalTexas: High
AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
Based on a DFPS investigation this standard was evaluated and found to be deficient. A child was neglected while in care.
Correction verified May 29, 2024. Technical assistance given. Standard 746.1201(4).
- CriticalTexas: High
Report Situation Placing Children at Risk
The operation did not notify licensing of a situation that placed a child at risk within the 2 day period.
Correction verified May 29, 2024. Technical assistance given. Standard 746.305(a)(6).
- CriticalTexas: High
Parental Communication - Situation that Placed a Child at Risk
The operation did not immediately notify a parent that their child had been left on the operation vehicle.
Correction verified May 29, 2024. Technical assistance given. Standard 746.307(b)(4).
- CriticalTexas: High
AP Safety Precautions for Loading and Unloading Children - No Child Unattended
It was determined that a child was left unattended on a vehicle.
Correction verified May 29, 2024. Technical assistance given. Standard 746.5605(4).
- MinorTexas: Low
Children's Records - Storage
A child's record was not kept for 3 months post unenrollment.
Correction verified May 29, 2024. Technical assistance given. Standard 746.603(b).
- 2023
- Nov 29, 2023 to Nov 29, 20234 inspectionsNo findingsShow
- Nov 29, 2023 inspection
- Nov 29, 2023 inspection
- Nov 29, 2023 inspection
- Nov 29, 2023 inspection
Show 32 older visits, not counted aboveHide older visits
- Jul 28, 2023Inspection3 findings · serious
- SeriousTexas: Medium High
Documentation of Fire Inspection
The last fire inspection the operation had documentation for was completed on 3/18/22.
Correction verified Jul 28, 2023. Technical assistance given. Standard 746.5103.
- SeriousTexas: Medium
Documentation of Drills
The operation had not completed a fire drill since November of 2022.
Correction verified Sep 22, 2023. Technical assistance given. Standard 746.5205(4).
- SeriousTexas: Medium High
Annual Sanitation Inspection
The last sanitation inspection completed for the operation was 12/06/21.
Correction verified Jul 28, 2023. Technical assistance given. Standard 746.3401(a).
- Jul 28, 2023Inspection3 findings · serious
- SeriousTexas: Medium High
Documentation of Fire Inspection
The last fire inspection the operation had documentation for was completed on 3/18/22.
Correction verified Jul 28, 2023. Technical assistance given. Standard 746.5103.
- SeriousTexas: Medium High
Annual Sanitation Inspection
The last sanitation inspection completed for the operation was 12/06/21.
Correction verified Jul 28, 2023. Technical assistance given. Standard 746.3401(a).
- SeriousTexas: Medium
Documentation of Drills
The operation had not completed a fire drill since November of 2022.
Correction verified Sep 22, 2023. Technical assistance given. Standard 746.5205(4).
- Jul 28, 2023Inspection3 findings · serious
- SeriousTexas: Medium
Documentation of Drills
The operation had not completed a fire drill since November of 2022.
Correction verified Sep 22, 2023. Technical assistance given. Standard 746.5205(4).
- SeriousTexas: Medium High
Documentation of Fire Inspection
The last fire inspection the operation had documentation for was completed on 3/18/22.
Correction verified Jul 28, 2023. Technical assistance given. Standard 746.5103.
- SeriousTexas: Medium High
Annual Sanitation Inspection
The last sanitation inspection completed for the operation was 12/06/21.
Correction verified Jul 28, 2023. Technical assistance given. Standard 746.3401(a).
- Jul 28, 2023Inspection3 findings · serious
- SeriousTexas: Medium High
Annual Sanitation Inspection
The last sanitation inspection completed for the operation was 12/06/21.
Correction verified Jul 28, 2023. Technical assistance given. Standard 746.3401(a).
- SeriousTexas: Medium
Documentation of Drills
The operation had not completed a fire drill since November of 2022.
Correction verified Sep 22, 2023. Technical assistance given. Standard 746.5205(4).
- SeriousTexas: Medium High
Documentation of Fire Inspection
The last fire inspection the operation had documentation for was completed on 3/18/22.
Correction verified Jul 28, 2023. Technical assistance given. Standard 746.5103.
- 2022
- Nov 29, 2022 to Nov 29, 20224 inspectionsNo findingsShow
- Nov 29, 2022 inspection
- Nov 29, 2022 inspection
- Nov 29, 2022 inspection
- Nov 29, 2022 inspection
- Nov 17, 2022Assessment2 findings · critical
- CriticalTexas: High
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
The acting director does not have an eligible background check determination from the background check unit.
Correction verified Nov 29, 2022. Technical assistance given. Standard 745.641.
- SeriousTexas: Medium High
Report Change in Director
The acting director of the operation has been in the position since 10/24/2022 without any notification to licensing until 11/16/2022.
Correction verified Nov 29, 2022. Technical assistance given. Standard 746.303(a)(4).
- Nov 17, 2022Assessment2 findings · critical
- CriticalTexas: High
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
The acting director does not have an eligible background check determination from the background check unit.
Correction verified Nov 29, 2022. Technical assistance given. Standard 745.641.
- SeriousTexas: Medium High
Report Change in Director
The acting director of the operation has been in the position since 10/24/2022 without any notification to licensing until 11/16/2022.
Correction verified Nov 29, 2022. Technical assistance given. Standard 746.303(a)(4).
- Nov 17, 2022Assessment2 findings · critical
- CriticalTexas: High
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
The acting director does not have an eligible background check determination from the background check unit.
Correction verified Nov 29, 2022. Technical assistance given. Standard 745.641.
- SeriousTexas: Medium High
Report Change in Director
The acting director of the operation has been in the position since 10/24/2022 without any notification to licensing until 11/16/2022.
Correction verified Nov 29, 2022. Technical assistance given. Standard 746.303(a)(4).
- Nov 17, 2022Assessment2 findings · critical
- CriticalTexas: High
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
The acting director does not have an eligible background check determination from the background check unit.
Correction verified Nov 29, 2022. Technical assistance given. Standard 745.641.
- SeriousTexas: Medium High
Report Change in Director
The acting director of the operation has been in the position since 10/24/2022 without any notification to licensing until 11/16/2022.
Correction verified Nov 29, 2022. Technical assistance given. Standard 746.303(a)(4).
- Aug 8, 2022Inspection4 findings · serious
- SeriousTexas: Medium High
Maximum Group Size 13 or More Children
The infant room was observed to have 13 infants present with 3 caregivers. The specified age group of the classroom was 11 months according to birthday documents of the children present.The operation did bring the standard into compliance by splitting the group.
Corrected during the inspection. Technical assistance given. Standard 746.1609.
- SeriousTexas: Medium High
Fire Drill Monthly - Exit in 3 Minutes
According to doumentation provided by the operation the operation had not conducted a fire drill since 8/2021. The operation was able to bring this standard into compliance by conducting a fire drill today.
Corrected during the inspection. Technical assistance given. Standard 746.5205(1).
- SeriousTexas: Medium High
Annual Fire Inspection - Conducted by Fire Marshal
The operation did not have a recent fire inspection on fire for review only documenation of an invoice that was date 3/25/2022.
Correction verified Aug 15, 2022. Technical assistance given. Standard 746.5101(b).
- SeriousTexas: Medium High
Training Requirements for Employees and Caregivers - 24 Annual Training
Eight staff who have been employed over 12 months did not have all of their required training hours. Training hours provided by the operation fro review were dated year 2020.
Correction verified Aug 18, 2022. Technical assistance given. Standard 746.1301(5)(A).
- Aug 8, 2022Inspection4 findings · serious
- SeriousTexas: Medium High
Training Requirements for Employees and Caregivers - 24 Annual Training
Eight staff who have been employed over 12 months did not have all of their required training hours. Training hours provided by the operation fro review were dated year 2020.
Correction verified Aug 18, 2022. Technical assistance given. Standard 746.1301(5)(A).
- SeriousTexas: Medium High
Maximum Group Size 13 or More Children
The infant room was observed to have 13 infants present with 3 caregivers. The specified age group of the classroom was 11 months according to birthday documents of the children present.The operation did bring the standard into compliance by splitting the group.
Corrected during the inspection. Technical assistance given. Standard 746.1609.
- SeriousTexas: Medium High
Annual Fire Inspection - Conducted by Fire Marshal
The operation did not have a recent fire inspection on fire for review only documenation of an invoice that was date 3/25/2022.
Correction verified Aug 15, 2022. Technical assistance given. Standard 746.5101(b).
- SeriousTexas: Medium High
Fire Drill Monthly - Exit in 3 Minutes
According to doumentation provided by the operation the operation had not conducted a fire drill since 8/2021. The operation was able to bring this standard into compliance by conducting a fire drill today.
Corrected during the inspection. Technical assistance given. Standard 746.5205(1).
- Aug 8, 2022Inspection4 findings · serious
- SeriousTexas: Medium High
Fire Drill Monthly - Exit in 3 Minutes
According to doumentation provided by the operation the operation had not conducted a fire drill since 8/2021. The operation was able to bring this standard into compliance by conducting a fire drill today.
Corrected during the inspection. Technical assistance given. Standard 746.5205(1).
- SeriousTexas: Medium High
Annual Fire Inspection - Conducted by Fire Marshal
The operation did not have a recent fire inspection on fire for review only documenation of an invoice that was date 3/25/2022.
Correction verified Aug 15, 2022. Technical assistance given. Standard 746.5101(b).
- SeriousTexas: Medium High
Maximum Group Size 13 or More Children
The infant room was observed to have 13 infants present with 3 caregivers. The specified age group of the classroom was 11 months according to birthday documents of the children present.The operation did bring the standard into compliance by splitting the group.
Corrected during the inspection. Technical assistance given. Standard 746.1609.
- SeriousTexas: Medium High
Training Requirements for Employees and Caregivers - 24 Annual Training
Eight staff who have been employed over 12 months did not have all of their required training hours. Training hours provided by the operation fro review were dated year 2020.
Correction verified Aug 18, 2022. Technical assistance given. Standard 746.1301(5)(A).
- Aug 8, 2022Inspection4 findings · serious
- SeriousTexas: Medium High
Annual Fire Inspection - Conducted by Fire Marshal
The operation did not have a recent fire inspection on fire for review only documenation of an invoice that was date 3/25/2022.
Correction verified Aug 15, 2022. Technical assistance given. Standard 746.5101(b).
- SeriousTexas: Medium High
Training Requirements for Employees and Caregivers - 24 Annual Training
Eight staff who have been employed over 12 months did not have all of their required training hours. Training hours provided by the operation fro review were dated year 2020.
Correction verified Aug 18, 2022. Technical assistance given. Standard 746.1301(5)(A).
- SeriousTexas: Medium High
Maximum Group Size 13 or More Children
The infant room was observed to have 13 infants present with 3 caregivers. The specified age group of the classroom was 11 months according to birthday documents of the children present.The operation did bring the standard into compliance by splitting the group.
Corrected during the inspection. Technical assistance given. Standard 746.1609.
- SeriousTexas: Medium High
Fire Drill Monthly - Exit in 3 Minutes
According to doumentation provided by the operation the operation had not conducted a fire drill since 8/2021. The operation was able to bring this standard into compliance by conducting a fire drill today.
Corrected during the inspection. Technical assistance given. Standard 746.5205(1).
- Mar 10, 2022 to Mar 31, 20228 inspectionsNo findingsShow
- Mar 31, 2022 inspection
- Mar 31, 2022 inspection
- Mar 31, 2022 inspection
- Mar 31, 2022 inspection
- Mar 10, 2022 inspection
- Mar 10, 2022 inspection
- Mar 10, 2022 inspection
- Mar 10, 2022 inspection
- Mar 8, 2022Self-reported incident2 findings · critical
- CriticalTexas: High
Responsibilities of Caregivers- Supervision of Children
Based on the information gathered during the investigation, it has been determined that child was able to walk outside the operation due to the caregiver not having physical proximity that allowed visual and/or auditory awareness of the child in care.
Correction verified Mar 31, 2022. Standard 746.1203(4).
- SeriousTexas: Medium High
Responsibilities of Caregivers - Free of other activities
Based on the information gathered during the investigation, it has been determined that the caregiver was conducting janitorial duties (sweeping/cleaning) while children were in care.
Correction verified Mar 31, 2022. Standard 746.1203(6).
- Mar 8, 2022Self-reported incident2 findings · critical
- CriticalTexas: High
Responsibilities of Caregivers- Supervision of Children
Based on the information gathered during the investigation, it has been determined that child was able to walk outside the operation due to the caregiver not having physical proximity that allowed visual and/or auditory awareness of the child in care.
Correction verified Mar 31, 2022. Standard 746.1203(4).
- SeriousTexas: Medium High
Responsibilities of Caregivers - Free of other activities
Based on the information gathered during the investigation, it has been determined that the caregiver was conducting janitorial duties (sweeping/cleaning) while children were in care.
Correction verified Mar 31, 2022. Standard 746.1203(6).
- Mar 8, 2022Self-reported incident2 findings · critical
- CriticalTexas: High
Responsibilities of Caregivers- Supervision of Children
Based on the information gathered during the investigation, it has been determined that child was able to walk outside the operation due to the caregiver not having physical proximity that allowed visual and/or auditory awareness of the child in care.
Correction verified Mar 31, 2022. Standard 746.1203(4).
- SeriousTexas: Medium High
Responsibilities of Caregivers - Free of other activities
Based on the information gathered during the investigation, it has been determined that the caregiver was conducting janitorial duties (sweeping/cleaning) while children were in care.
Correction verified Mar 31, 2022. Standard 746.1203(6).
- Mar 8, 2022Self-reported incident2 findings · critical
- CriticalTexas: High
Responsibilities of Caregivers- Supervision of Children
Based on the information gathered during the investigation, it has been determined that child was able to walk outside the operation due to the caregiver not having physical proximity that allowed visual and/or auditory awareness of the child in care.
Correction verified Mar 31, 2022. Standard 746.1203(4).
- SeriousTexas: Medium High
Responsibilities of Caregivers - Free of other activities
Based on the information gathered during the investigation, it has been determined that the caregiver was conducting janitorial duties (sweeping/cleaning) while children were in care.
Correction verified Mar 31, 2022. Standard 746.1203(6).
- 2021
- Sep 15, 2021InspectionNo findings
- Sep 15, 2021Inspection5 findings · serious
- SeriousTexas: Medium High
Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
The loose-fill under and around the climbing structure does not measure six inches. Photographs of the equipment and loose-fill were taken at the time of inspection.
Correction verified Oct 25, 2021. Technical assistance given. Standard 746.4907(a)(1).
- SeriousTexas: Medium High
Requirement of Gas Leak Inspection
The operation did not have a current gas leak inspection.
Correction verified Sep 20, 2021. Technical assistance given. Standard 746.5401.
- SeriousTexas: Medium High
Documented Annual Training - Caregivers of Children Under 24 Months Required
Documentation showing 7 staff have completed SID's, Shaken Baby and Development training was not available for reveiw at the time of inspection.
Correction verified Sep 16, 2021. Technical assistance given. Standard 746.1309(d).
- SeriousTexas: Medium High
Immunization Records, Exceptions, and Exemptions Current
Two children did not have current immunization records.
Correction verified Sep 20, 2021. Technical assistance given. Standard 746.613(b).
- SeriousTexas: Medium High
Training Requirements for Employees, Caregivers, and Directors - Transportation Training
The director and did not have transportatin safety training.
Correction verified Sep 20, 2021. Technical assistance given. Standard 746.1301(7)(A).
- Sep 15, 2021Inspection5 findings · serious
- SeriousTexas: Medium High
Immunization Records, Exceptions, and Exemptions Current
Two children did not have current immunization records.
Correction verified Sep 20, 2021. Technical assistance given. Standard 746.613(b).
- SeriousTexas: Medium High
Training Requirements for Employees, Caregivers, and Directors - Transportation Training
The director and did not have transportatin safety training.
Correction verified Sep 20, 2021. Technical assistance given. Standard 746.1301(7)(A).
- SeriousTexas: Medium High
Requirement of Gas Leak Inspection
The operation did not have a current gas leak inspection.
Correction verified Sep 20, 2021. Technical assistance given. Standard 746.5401.
- SeriousTexas: Medium High
Documented Annual Training - Caregivers of Children Under 24 Months Required
Documentation showing 7 staff have completed SID's, Shaken Baby and Development training was not available for reveiw at the time of inspection.
Correction verified Sep 16, 2021. Technical assistance given. Standard 746.1309(d).
- SeriousTexas: Medium High
Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
The loose-fill under and around the climbing structure does not measure six inches. Photographs of the equipment and loose-fill were taken at the time of inspection.
Correction verified Oct 25, 2021. Technical assistance given. Standard 746.4907(a)(1).
- Sep 15, 2021Inspection5 findings · serious
- SeriousTexas: Medium High
Documented Annual Training - Caregivers of Children Under 24 Months Required
Documentation showing 7 staff have completed SID's, Shaken Baby and Development training was not available for reveiw at the time of inspection.
Correction verified Sep 16, 2021. Technical assistance given. Standard 746.1309(d).
- SeriousTexas: Medium High
Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
The loose-fill under and around the climbing structure does not measure six inches. Photographs of the equipment and loose-fill were taken at the time of inspection.
Correction verified Oct 25, 2021. Technical assistance given. Standard 746.4907(a)(1).
- SeriousTexas: Medium High
Training Requirements for Employees, Caregivers, and Directors - Transportation Training
The director and did not have transportatin safety training.
Correction verified Sep 20, 2021. Technical assistance given. Standard 746.1301(7)(A).
- SeriousTexas: Medium High
Immunization Records, Exceptions, and Exemptions Current
Two children did not have current immunization records.
Correction verified Sep 20, 2021. Technical assistance given. Standard 746.613(b).
- SeriousTexas: Medium High
Requirement of Gas Leak Inspection
The operation did not have a current gas leak inspection.
Correction verified Sep 20, 2021. Technical assistance given. Standard 746.5401.
Source. This facility on the Texas HHSC search. Data reloaded nightly.
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Facts from the license
- Permit
- Full Permit, issued Jul 12, 1988
- Capacity
- 130 children (licensed maximum, not openings)
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM · Mon,Tue,Wed,Thu,Fri
- Subsidies
- Accepted
- County
- Collin
Compare nearby
Same 36-month summary window. Different operating histories and coverage limit comparisons.
| Daycare | Ages | Licensed capacity | Hours | Findings, 36 mo |
|---|---|---|---|---|
| North Custer KinderCare this page | Infant–School | 130 | 6:30a–6:30p | 36 crit·20 ser·4 min |
| Ark Adventure Preschool | Toddler–School | 130 | 7:45a–5p | 4 crit |
| Custer Road Christian Day School | Infant–School | 208 | 9a–1:55p | Clear |
| Everbrook Academy | Infant–School | 164 | 7a–6:30p | 24 crit |
| Gem Academy | Pre-K–School | 170 | 3p–6p | 12 crit·48 ser |
| Huayi Education | School | 189 | 3p–6:30p | 8 crit·4 ser |
| Hunters Glen Baptist Clc | Infant–School | 118 | 7a–5:30p | Clear |
- North Custer KinderCarethis pageInfant–School · 130 licensed capacity36 crit·20 ser·4 min
- Toddler–School · 130 licensed capacity4 crit
- Infant–School · 208 licensed capacityClear
- Infant–School · 164 licensed capacity24 crit
- Pre-K–School · 170 licensed capacity12 crit·48 ser
- School · 189 licensed capacity8 crit·4 ser
- Infant–School · 118 licensed capacityClear
Your tour, better prepared
- What will we pay in the first month, and what is refundable? Confirm how the deposit is credited.
- Is a place available for our age group and start date? Can you confirm that in writing?
- Who would be our child’s regular teacher, and how are absences covered? What are the current classroom ratios?
- What changed after the finding about “Written Feeding Instructions - Review and Update Every 30 Days”? Can you show the correction evidence and how the procedure is checked today?
- The same standard appears on more than one visit. What has changed to prevent recurrence?
- How do you handle allergies, medication, accessibility, and additional support needs?
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Contact & location
6525 Custer Rd, Plano, TX 75023
State-sourced · checked Sep 16, 2026. Confirm current details with the provider.
State records and provider information have separate sources. Provider claims do not establish independently verified care quality. Missing data is not evidence of an issue-free record.