1 critical and 6 serious and 1 minor findings across 9 visits. Most recent critical finding: May 28, 2025. Latest visit Jul 7, 2026, no findings.
Critical findings1 · Plano median 1
55% of Plano licensed centers have at least one
Serious findings6 · Plano median 1
64% of Plano licensed centers have at least one
What inspectors found
The 3 most serious visits in the window. Titles use the state's own standard names, in plain English where we have a reviewed translation.
May 28, 2025Complaint investigationCriticalHarsh, cruel or unusual punishmentTexas: Prohibited Punishments - Corporal Punishment · HighVerified corrected Jul 9, 2025
“Through an investigation, it was determined that a caregiver tapped a child on the hands in a disciplinary manner.”Texas HHSC inspector, May 28, 2025 report. Quoted verbatim.
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Infant · Full-time
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Part-time tuition
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Drop-in rate
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After-school tuition
Not provided
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Infant: availability not confirmed
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Programs & learning
Learning approach
Curriculum and teaching philosophy not provided.
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Snacks provided
Daily activity or program schedule
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People, policies & environment
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Child/Caregiver Ratio - 18 Months Difference in Age
Serious
There was a 12 month old child in a classroom with children ages 2-5. The child was moved into the infant classroom with a caregiver.
State records correction during the inspection; no separate verification date is shown.
Standard 746.1605(1) · Child/Caregiver Ratio - 18 Months Difference in Age
State severity
Medium High
Corrected at visit
Yes
Correction reported
Aug 3, 2023
Technical assistance
Recorded
Finding source ID
1025831300
Visit source ID
905613247
Child/ Caregiver Ratio - 13 or More Children
Serious
The operation was one child over ratio in the infant classroom. There were 5 infants with a specified age group of 0-11 months in the classroom with one caregiver. A second caregiver came into the room with a sixth infant to come back into ratio.
State records correction during the inspection; no separate verification date is shown.
Standard 746.1601 · Child/ Caregiver Ratio - 13 or More Children
State severity
Medium High
Corrected at visit
Yes
Correction reported
Aug 3, 2023
Technical assistance
Recorded
Finding source ID
1025952085
Visit source ID
905613247
Jul 24, 2023Inspection
1 finding
Child/ Caregiver Ratio - 13 or More Children
Serious
One caregiver was observed with 6 children and a specified age group of 0-11 months. This was corrected at inspection when a second caregiver was moved into the classroom.
State records correction during the inspection; no separate verification date is shown.
Standard 746.1601 · Child/ Caregiver Ratio - 13 or More Children
State severity
Medium High
Corrected at visit
Yes
Correction reported
Jul 24, 2023
Technical assistance
Recorded
Finding source ID
1025973622
Visit source ID
905613246
Jun 6, 2023Complaint investigation
1 finding
Discipline and treatment of children
Critical
Caregivers do not use highchairs for discipline. Redirection is primarily used for discipline and if needed, the time out area is a chair against the wall.
State verification recorded Jul 24, 2023.
Standard 746.2805(8) · Prohibited Punishments - Restrictive device for time out
State severity
High
Corrected at visit
No
Correction reported
Jul 11, 2023
Technical assistance
Recorded
Finding source ID
1026178177
Visit source ID
905707032
Apr 26, 2023Inspection
No findings recorded
Mar 9, 2023Inspection
No findings recorded
Jan 17, 2023Inspection
No findings recorded
Jan 5, 2023Inspection
2 findings
Written Feeding Instructions - Review and Update Every 30 Days
Serious
Infant feeding instructions were reviewed and observed to be last updated october 2022.
State verification recorded Jan 9, 2023.
Standard 746.2421(b) · Written Feeding Instructions - Review and Update Every 30 Days
State severity
Medium
Corrected at visit
No
Correction reported
Jan 9, 2023
Technical assistance
Recorded
Finding source ID
1025758477
Visit source ID
905613242
AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
Critical
Five month old was obsrved sleeping in a crib with a pillow and teddy bear.
State verification recorded Jan 17, 2023.
Standard 746.2415(b) · AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
State severity
High
Corrected at visit
No
Correction reported
Jan 5, 2023
Technical assistance
Recorded
Finding source ID
1025718451
Visit source ID
905613242
Nov 18, 2022Inspection
1 finding
Required Personnel Records
Serious
I reviewed 3 personnel files and files were incomplete with missing documents.
State verification recorded Dec 7, 2022.
Standard 746.901 · Required Personnel Records
State severity
Medium
Corrected at visit
No
Correction reported
Dec 5, 2022
Technical assistance
Not recorded
Finding source ID
1025878564
Visit source ID
905613241
Nov 2, 2022Inspection
No findings recorded
Oct 13, 2022Inspection
5 findings
Requirement of Gas Leak Inspection
Serious
Operation did not have a updated gas inspection available for review.
State verification recorded Oct 17, 2022.
Standard 746.5401 · Requirement of Gas Leak Inspection
State severity
Medium High
Corrected at visit
No
Correction reported
Oct 20, 2022
Technical assistance
Not recorded
Finding source ID
1025841010
Visit source ID
905613239
Supervision and child counts
Critical
Two 2 year olds were observed in classroom without a caregiver being present.
State verification recorded Nov 2, 2022.
Standard 746.1203(4) · Responsibilities of Caregivers - Supervision of Children
State severity
High
Corrected at visit
No
Correction reported
Oct 13, 2022
Technical assistance
Recorded
Finding source ID
1025761278
Visit source ID
905613239
Fire Drill Monthly - Exit in 3 Minutes
Serious
The operation did not complete monthly fire drills for August and September.
State verification recorded Oct 17, 2022.
Standard 746.5205(1) · Fire Drill Monthly - Exit in 3 Minutes
State severity
Medium High
Corrected at visit
No
Correction reported
Oct 13, 2022
Technical assistance
Not recorded
Finding source ID
1025761279
Visit source ID
905613239
Responsibilities of Caregivers - Free of other activities
Serious
Cargiver was observed doing other duties such as opening the door for parents and in the kitchen area leaving her classroom unattneded.
State verification recorded Nov 2, 2022.
Standard 746.1203(6) · Responsibilities of Caregivers - Free of other activities
State severity
Medium High
Corrected at visit
No
Correction reported
Oct 13, 2022
Technical assistance
Not recorded
Finding source ID
1025961818
Visit source ID
905613239
Responsibilities of Caregivers - Know Group Responsible For
Critical
Two caregivers did not know their childrens names and date of birth when asked.
State verification recorded Nov 2, 2022.
Standard 746.1203(2) · Responsibilities of Caregivers - Know Group Responsible For
State severity
High
Corrected at visit
No
Correction reported
Oct 13, 2022
Technical assistance
Recorded
Finding source ID
1025961817
Visit source ID
905613239
May 31, 2022Inspection
No findings recorded
May 3, 2022Inspection
7 findings
Basic Requirements for Infants - Never Unsupervised
Critical
Infant classroom was observed with no teacher with 5 children in the classroom.
State verification recorded May 31, 2022.
Standard 746.2401(7) · Basic Requirements for Infants - Never Unsupervised
State severity
High
Corrected at visit
No
Correction reported
May 3, 2022
Technical assistance
Recorded
Finding source ID
1025919876
Visit source ID
905613237
Infant May Not Sleep in a Restrictive Device
Critical
Three month old infant was observed sleeping in a restrictive device with a blanket.
State verification recorded May 31, 2022.
Standard 746.2426 · Infant May Not Sleep in a Restrictive Device
State severity
High
Corrected at visit
No
Correction reported
May 3, 2022
Technical assistance
Recorded
Finding source ID
1025759643
Visit source ID
905613237
Designating Director
Serious
The operation has failed to make required waiver and has not designated a qualified director.
State verification recorded May 31, 2022.
Standard 746.201(4) · Designating Director
State severity
Medium High
Corrected at visit
No
Correction reported
May 17, 2022
Technical assistance
Not recorded
Finding source ID
1025719562
Visit source ID
905613237
Child/ Caregiver Ratio - 13 or More Children
Serious
One classroom was observed to be over ratio. The infant classroom had 1 caregiver to 6 infants.
State verification recorded May 31, 2022.
Standard 746.1601 · Child/ Caregiver Ratio - 13 or More Children
State severity
Medium High
Corrected at visit
No
Correction reported
May 3, 2022
Technical assistance
Not recorded
Finding source ID
1025960212
Visit source ID
905613237
Background-check eligibility
Critical
The operation had 1 caregivers in the building without an active background check. Caregivers was observed in the classroom alone with 6 infants.
State verification recorded May 31, 2022.
Standard 745.641 · AP Background check results - Must receive notification prior to allowing subject to be present at your operation
State severity
High
Corrected at visit
No
Correction reported
May 3, 2022
Technical assistance
Recorded
Finding source ID
1025879569
Visit source ID
905613237
Complying with Laws and Rules
Serious
The operation is not correcting deficiencies and has been recited for the same deficiencies.
State verification recorded May 31, 2022.
Standard 746.201(9) · Complying with Laws and Rules
State severity
Medium High
Corrected at visit
No
Correction reported
May 3, 2022
Technical assistance
Not recorded
Finding source ID
1025839390
Visit source ID
905613237
Supervision and child counts
Critical
Caregiver left classroom with 5 children unattended and was out of auditorial and visual range.
State verification recorded May 31, 2022.
Standard 746.1203(4) · Responsibilities of Caregivers- Supervision of Children
State severity
High
Corrected at visit
No
Correction reported
May 3, 2022
Technical assistance
Recorded
Finding source ID
1026000059
Visit source ID
905613237
Apr 19, 2022Inspection
4 findings
Basic Requirements for Infants - Never Unsupervised
Critical
Infant classroom was observed with no teacher for 1-2 minutes.
State verification recorded May 3, 2022.
Standard 746.2401(7) · Basic Requirements for Infants - Never Unsupervised
State severity
High
Corrected at visit
No
Correction reported
Apr 19, 2022
Technical assistance
Recorded
Finding source ID
1025838884
Visit source ID
905613236
Space Requirements - Under 18 Months of Age Separate from Older Children
Serious
Classroom was observed to have children 14month to 5 years old with one caregiver.
State verification recorded May 3, 2022.
Standard 746.4203 · Space Requirements - Under 18 Months of Age Separate from Older Children
State severity
Medium High
Corrected at visit
No
Correction reported
Apr 19, 2022
Technical assistance
Not recorded
Finding source ID
1025719057
Visit source ID
905613236
Background-check eligibility
Critical
The operation had 2 caregivers in the building without an active background check. Caregivers were observed helping with children. Both caregivers left the building.
State verification recorded May 3, 2022.
Standard 745.641 · AP Background check results - Must receive notification prior to allowing subject to be present at your operation
State severity
High
Corrected at visit
No
Correction reported
Apr 19, 2022
Technical assistance
Recorded
Finding source ID
1025799039
Visit source ID
905613236
Child/ Caregiver Ratio - 13 or More Children
Serious
Two classrooms were observed to be over ratio. The infant classroom had 1 caregiver to 6 infants. The toddler classroom had 1 caregiver with the specified age group of 2 years old with 14 children.
State verification recorded May 3, 2022.
Standard 746.1601 · Child/ Caregiver Ratio - 13 or More Children
State severity
Medium High
Corrected at visit
No
Correction reported
Apr 19, 2022
Technical assistance
Recorded
Finding source ID
1025799038
Visit source ID
905613236
Your tour, better prepared
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