Gem Academy, Plano TX: inspection record

Inspection record overview

Past 36 months · checked Nov 5, 2026

Critical findings on record

3 critical and 12 serious findings across 11 visits. Most recent critical finding: Jul 15, 2026. Latest visit Sep 28, 2026, no findings.

Critical findings3 · Plano median 1

55% of Plano licensed centers have at least one

Serious findings12 · Plano median 1

64% of Plano licensed centers have at least one

What inspectors found

The 3 most serious visits in the window. Titles use the state's own standard names, in plain English where we have a reviewed translation.

Jul 15, 2026InspectionCriticalPolicies Comply with RulesTexas: High+ 2 more findings from this visit: care requirements 5 or more hours - provide…, immunization exception or exemption on file…Verified corrected Jul 30, 2026

“The permit holder is operating in compliance with the Minimum Standard Rules.”Texas HHSC inspector, Jul 15, 2026 report. Quoted verbatim.

Jul 9, 2025InspectionCriticalStaff present before background check clearedTexas: AP Background check results - Must receive notification prior to allowing subject to be present at your operation · High+ 1 more finding from this visit: required records maintained and made…Corrected during the visit

Jan 26, 2024InspectionCriticalStaff present before background check clearedTexas: AP Background check results - Must receive notification prior to allowing subject to be present at your operation · HighCorrected during the visit

15findings in 36 months13verified corrected by Texas2corrected during the visit0reported or unverified

Everything above is quoted or counted from Texas HHSC records; nothing is generated. This is not a safety rating.

Read all 11 visits →

Provider details

Hours3:45 pm–6 pmMonday–Friday

Ages servedPre-Kindergarten, SchoolConfirm classroom age requirements

License type: Full Permit
County: Collin
License number: 1746966
Date issued: Jul 25, 2023
Licensed capacity: 170 children

Fees, assistance & availability →Programs, services & policies →

About this provider

Provider profile

This provider has not supplied a description yet. Ask about their teaching approach, classroom routines, and what makes their program a fit for your child.

Classroom

Photo not provided

Outdoor area

Photo not provided

Learning spaces

Photo not provided

No provider photos have been supplied. These are labeled placeholders, not images of the facility.

A more useful tour

Ask about the program.
Ask about the record.

Bring questions about tuition and fit alongside the findings, correction evidence, and gaps in this record.

Build my tour questions →

Tuition & fees

Choose your needs to prepare a quote request. Rates have not been supplied by this provider.

Age groupCare schedule

Pre-Kindergarten · Full-time

Rate not provided

Care and schedule availability must be confirmed. Missing pricing does not mean care is free.

Full-time tuition: Not provided
Part-time tuition: Not provided
Drop-in rate: Not provided
After-school tuition: Not provided
Registration, deposits & other fees: Not provided

Understand your first month’s cost

Request tuition, required fees, deposit credit, and refund terms in writing. A deposit credited to tuition should not be counted twice. We cannot calculate a total without confirmed amounts.

Financial aid

The state lists subsidies as not accepted. Confirm current payment options. Sibling discounts have not been provided.

Openings & waitlists

An opening is not a reservation. Confirm availability directly with the provider.

Pre-Kindergarten: availability not confirmed

Ask about your start date, classroom availability, waitlist fees, and when offers are made.

Programs & learning

Learning approach

Curriculum and teaching philosophy not provided.

School-age care
Before-school care
After-school care
Skill classes
Part-time care

Confirm age eligibility and availability with the provider.

Services & accommodations

Meals provided
Snacks provided
Transportation to/from school

Daily activity or program schedule

The daily schedule has not been supplied. Ask about arrival, meals, outdoor play, rest, learning activities, and pickup.

People, policies & environment

Ask about classroom staffing, parent communication, authorized pickup, sick-child policies, and planned closures.

Add these to your visit notes →

The parent briefing

Understand the record first.

Nov 6, 2023–Nov 6, 2026 · 36 months

Latest recorded visit

Sep 28, 2026 · Inspection

No findings recorded

11 recorded visits · 15 available findings.

3Critical findings

12Serious findings

0Minor findings

0Severity N/A

Source checked Nov 5, 2026 · Inspection history is not a safety rating.

Visits in the past 12 months

5 visits

Newest first, grouped by year. Expand a visit to read the findings.

20265 visits · 12 recorded findings

Sep 28, 2026Inspection
No findings recorded
Jul 30, 2026Inspection
No findings recorded
Jul 15, 2026Inspection3 findings
Care Requirements 5 or More Hours - Provide Indoor and Outdoor Active Play
Serious
The operation has been operating as early as 8:46am and as late as 4:02pm according to sign in documentation when their summer hours are from 10am until 2:59pm.
State verification recorded Jul 30, 2026.
Standard 744.2002(3) · Care Requirements 5 or More Hours - Provide Indoor and Outdoor Active Play
State severity
Medium
Corrected at visit
No
Correction reported
Jul 17, 2026
Technical assistance
Recorded
Finding source ID
1026031529
Visit source ID
905626412
This finding is already in your tour questions. Plan a visit →
Immunization Exception or Exemption on File and Verified
Serious
There were 11 children in care and the operation only had 5 children's records available for review and stated that they are waiting on immunizations from 6 children and did not have records avalaible for them.
State verification recorded Jul 30, 2026.
Standard 744.613(c) · Immunization Exception or Exemption on File and Verified
State severity
Medium High
Corrected at visit
No
Correction reported
Jul 20, 2026
Technical assistance
Recorded
Finding source ID
1025911108
Visit source ID
905626412
This finding is already in your tour questions. Plan a visit →
Policies Comply with Rules
Critical
The permit holder is operating in compliance with the Minimum Standard Rules. The operation has repeated deficiencies for operating more than 5 hours a day and requires records.
State verification recorded Jul 30, 2026.
Standard 744.201(1) · Policies Comply with Rules
State severity
High
Corrected at visit
No
Correction reported
Jul 15, 2026
Technical assistance
Recorded
Finding source ID
1025790577
Visit source ID
905626412
This finding is already in your tour questions. Plan a visit →
Jul 7, 2026Inspection5 findings
Provide Access to Children's Records - Licensing
Serious
There were no records for 14 children in care at the operation with 23 chidlren enrolled.
State verification recorded Jul 30, 2026.
Standard 744.601(c) · Provide Access to Children's Records - Licensing
State severity
Medium
Corrected at visit
No
Correction reported
Jul 15, 2026
Technical assistance
Recorded
Finding source ID
1025792599
Visit source ID
905626411
This finding is already in your tour questions. Plan a visit →
Care Requirements 5 or More Hours - Provide Indoor and Outdoor Active Play
Serious
The operation is offering summer care from 9am-3pm and the operations plan for summer use is between 10am-2:59am.
State verification recorded Jul 30, 2026.
Standard 744.2002(3) · Care Requirements 5 or More Hours - Provide Indoor and Outdoor Active Play
State severity
Medium
Corrected at visit
No
Correction reported
Jul 7, 2026
Technical assistance
Recorded
Finding source ID
1025993371
Visit source ID
905626411
This finding is already in your tour questions. Plan a visit →
Director Present During Operating Hours
Serious
The Director was not present and does not clock in and out so their hours at the operation could not be verified.
State verification recorded Jul 30, 2026.
Standard 744.1011 · Director Present During Operating Hours
State severity
Medium High
Corrected at visit
No
Correction reported
Jul 10, 2026
Technical assistance
Recorded
Finding source ID
1025752753
Visit source ID
905626411
This finding is already in your tour questions. Plan a visit →
CPR Training and Recertification Adhere to Guidelines
Serious
Three of the six staff employed at the operation only had online CPR certificates that did not involve the hands on use of a manikin.
State verification recorded Jul 30, 2026.
Standard 744.1315(b)(1) · CPR Training and Recertification Adhere to Guidelines
State severity
Medium High
Corrected at visit
No
Correction reported
Jul 24, 2026
Technical assistance
Recorded
Finding source ID
1025872879
Visit source ID
905626411
This finding is already in your tour questions. Plan a visit →
Active Play Surfacing In Use Zones - Height = Depth of Loose Fill
Serious
The operation was using an 8ft rock climbing wall in a classroom without surfacing.
State verification recorded Jul 30, 2026.
Standard 744.3251(b) · Active Play Surfacing In Use Zones - Height = Depth of Loose Fill
State severity
Medium High
Corrected at visit
No
Correction reported
Jul 7, 2026
Technical assistance
Recorded
Finding source ID
1025913122
Visit source ID
905626411
This finding is already in your tour questions. Plan a visit →
Jul 1, 2026Inspection4 findings
Notification of Change in Hours, Days, Months of Operation
Serious
The operation has been operating form 10am-6pm, there were 6 children in care when the walkthrough was conducted and according to documentation they had been there since 9am.
State verification recorded Jul 7, 2026.
Standard 744.301(6) · Notification of Change in Hours, Days, Months of Operation
State severity
Medium
Corrected at visit
No
Correction reported
Jul 1, 2026
Technical assistance
Recorded
Finding source ID
1025989519
Visit source ID
905626410
This finding is already in your tour questions. Plan a visit →
Other Programs Must Not Use Licensed Indoor Space
Serious
The operation has been renting out the gym and other areas of the operation to other organizations without notifying licensing or developing a planned for the shared space.
State verification recorded Jul 7, 2026.
Standard 744.2909 · Other Programs Must Not Use Licensed Indoor Space
State severity
Medium High
Corrected at visit
No
Correction reported
Jul 1, 2026
Technical assistance
Recorded
Finding source ID
1026029745
Visit source ID
905626410
This finding is already in your tour questions. Plan a visit →
Provide Access to Children's Records - Licensing
Serious
There was no access to children's records during the operation and the site director did not have access to the computer.
State verification recorded Jul 7, 2026.
Standard 744.601(c) · Provide Access to Children's Records - Licensing
State severity
Medium
Corrected at visit
No
Correction reported
Jul 1, 2026
Technical assistance
Recorded
Finding source ID
1026029746
Visit source ID
905626410
This finding is already in your tour questions. Plan a visit →
Care Requirements 5 or More Hours - Provide Indoor and Outdoor Active Play
Serious
The operation is offering summer care from 9am-3pm and does not have an outdoor area.
State verification recorded Jul 7, 2026.
Standard 744.2002(3) · Care Requirements 5 or More Hours - Provide Indoor and Outdoor Active Play
State severity
Medium
Corrected at visit
No
Correction reported
Jul 1, 2026
Technical assistance
Recorded
Finding source ID
1025868998
Visit source ID
905626410
This finding is already in your tour questions. Plan a visit →

Coverage, definitions & how to read this record →Open state record ↗

Older records · before Nov 6, 2023

Not included in the 36-month briefing.

Jul 6, 2023Inspection
2 findings
Background-check eligibility
Critical
One staff was present while child in care with no background check submitted.
State records correction during the inspection; no separate verification date is shown.
Standard 745.641 · AP Background check results - Must receive notification prior to allowing subject to be present at your operation
State severity
High
Corrected at visit
Yes
Correction reported
Jul 6, 2023
Technical assistance
Recorded
Finding source ID
1025931830
Visit source ID
905626403
Required Records Maintained and Made Available - Personnel and Training Records
Serious
Two out ten staff files were not available for review during the visit.
State verification recorded Jul 21, 2023.
Standard 744.801(2) · Required Records Maintained and Made Available - Personnel and Training Records
State severity
Medium
Corrected at visit
No
Correction reported
Jul 20, 2023
Technical assistance
Recorded
Finding source ID
1025891490
Visit source ID
905626403
May 3, 2023Inspection
No findings recorded
Apr 26, 2023Inspection
No findings recorded
Feb 6, 2023Inspection
No findings recorded
Nov 16, 2022Inspection
No findings recorded
Oct 20, 2022Inspection
No findings recorded
Aug 1, 2022Inspection
No findings recorded
Jul 25, 2022Inspection
3 findings
Required Records Maintained and Made Available - Personnel and Training Records
Serious
No files were available for review.
State verification recorded Aug 1, 2022.
Standard 744.801(2) · Required Records Maintained and Made Available - Personnel and Training Records
State severity
Medium
Corrected at visit
No
Correction reported
Aug 1, 2022
Technical assistance
Recorded
Finding source ID
1025797933
Visit source ID
905626396
Written Operational Policies - Emergency Preparedness Plans
Critical
The parent handbook/operational policies were missing several items to include the emergency preparness section.
State verification recorded Aug 1, 2022.
Standard 744.501(22) · Written Operational Policies - Emergency Preparedness Plans
State severity
High
Corrected at visit
No
Correction reported
Aug 1, 2022
Technical assistance
Recorded
Finding source ID
1025758004
Visit source ID
905626396
Required Records Maintained and Made Available - Fire Inspection Report, Including Written Approval for Above/Below Ground Level Care
Serious
The fire inspection approval was not available during the visit.
State verification recorded Jul 27, 2022.
Standard 744.801(10) · Required Records Maintained and Made Available - Fire Inspection Report, Including Written Approval for Above/Below Ground Level Care
State severity
Medium
Corrected at visit
No
Correction reported
Aug 1, 2022
Technical assistance
Recorded
Finding source ID
1025998488
Visit source ID
905626396

Your tour, better prepared

Questions built from this daycare’s inspection record, plus the practical ones every tour should cover. Tick them off and note the answers as you go.

Loading questions…

Open the full tour plan

Inspection record overview

What inspectors found

Provider details

About this provider

Ask about the program.Ask about the record.

Tuition & fees

Rate not provided

Financial aid

Openings & waitlists

Pre-Kindergarten: availability not confirmed

Programs & learning

Services & accommodations

Daily activity or program schedule

People, policies & environment

Sep 28, 2026 · Inspection

11 recorded visits · 15 available findings.

Visits in the past 12 months

Care Requirements 5 or More Hours - Provide Indoor and Outdoor Active Play

Immunization Exception or Exemption on File and Verified

Policies Comply with Rules

Provide Access to Children's Records - Licensing

Care Requirements 5 or More Hours - Provide Indoor and Outdoor Active Play

Director Present During Operating Hours

CPR Training and Recertification Adhere to Guidelines

Active Play Surfacing In Use Zones - Height = Depth of Loose Fill

Notification of Change in Hours, Days, Months of Operation

Other Programs Must Not Use Licensed Indoor Space

Provide Access to Children's Records - Licensing

Care Requirements 5 or More Hours - Provide Indoor and Outdoor Active Play

Background-check eligibility

Required Records Maintained and Made Available - Personnel and Training Records

Required Records Maintained and Made Available - Personnel and Training Records

Written Operational Policies - Emergency Preparedness Plans

Required Records Maintained and Made Available - Fire Inspection Report, Including Written Approval for Above/Below Ground Level Care

Your tour, better prepared

Nearby childcare providers

Parent reviews

Inspection record overview

What inspectors found

Provider details

About this provider

Ask about the program.Ask about the record.

Tuition & fees

Rate not provided

Financial aid

Openings & waitlists

Pre-Kindergarten: availability not confirmed

Programs & learning

Services & accommodations

Daily activity or program schedule

People, policies & environment

Sep 28, 2026 · Inspection

11 recorded visits · 15 available findings.

Visits in the past 12 months

Care Requirements 5 or More Hours - Provide Indoor and Outdoor Active Play

Immunization Exception or Exemption on File and Verified

Policies Comply with Rules

Provide Access to Children's Records - Licensing

Care Requirements 5 or More Hours - Provide Indoor and Outdoor Active Play

Director Present During Operating Hours

CPR Training and Recertification Adhere to Guidelines

Active Play Surfacing In Use Zones - Height = Depth of Loose Fill

Notification of Change in Hours, Days, Months of Operation

Other Programs Must Not Use Licensed Indoor Space

Provide Access to Children's Records - Licensing

Care Requirements 5 or More Hours - Provide Indoor and Outdoor Active Play

Background-check eligibility

Required Records Maintained and Made Available - Personnel and Training Records

Required Records Maintained and Made Available - Personnel and Training Records

Written Operational Policies - Emergency Preparedness Plans

Required Records Maintained and Made Available - Fire Inspection Report, Including Written Approval for Above/Below Ground Level Care

Your tour, better prepared

Nearby childcare providers

Parent reviews

Ask about the program.
Ask about the record.

Ask about the program.
Ask about the record.