4 critical and 6 serious findings across 18 visits. Most recent critical finding: Feb 19, 2026. Latest visit Jun 23, 2026, no findings.
Critical findings4 · New Braunfels median 1
61% of New Braunfels licensed centers have at least one
Serious findings6 · New Braunfels median 2
84% of New Braunfels licensed centers have at least one
What inspectors found
The 3 most serious visits in the window. Titles use the state's own standard names, in plain English where we have a reviewed translation.
Feb 19, 2026Complaint investigationCriticalHarsh, cruel or unusual punishmentTexas: Prohibited Punishments - No Harsh, Cruel or Unusual · HighVerified corrected Apr 9, 2026
“Video footage shows a caregiver picking a child up from their nap mat, the caregiver then aggressively hands the child the mat causing the child to take a step back.”Texas HHSC inspector, Feb 19, 2026 report. Quoted verbatim.
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Source checked Nov 5, 2026 · Inspection history is not a safety rating.
Visits in the past 12 months
7 visits
Newest first, grouped by year. Expand a visit to read the findings.
20264 visits · 1 recorded finding
Jun 23, 2026Inspection
No findings recorded
Apr 9, 2026Inspection
No findings recorded
Feb 24, 2026Inspection
No findings recorded
Feb 19, 2026Complaint investigation1 finding
Discipline and treatment of children
Critical
Video footage shows a caregiver picking a child up from their nap mat, the caregiver then aggressively hands the child the mat causing the child to take a step back. The same video also shows the caregiver roughly pushing the child?s head up when she is attempting to talk to the child. At the end of the video, the caregiver roughly lays the child down on their nap mat.
State verification recorded Apr 9, 2026.
Standard 746.2805 · Prohibited Punishments - No Harsh, Cruel or Unusual
State severity
High
Corrected at visit
No
Correction reported
Mar 26, 2026
Technical assistance
Recorded
Finding source ID
1026187656
Visit source ID
905701167
This finding is already in your tour questions. Plan a visit →
Responsibilities of Caregivers - Intervene to ensure each child's safety
Critical
Based on the interviews and video, a 19month old child that was being transferred to another room ran ahead of the caregiver during transition time, which resulted in the child walking in between parents out one door that leads into the foyer and out the front door of the building while walking in between two different parents until the child?s parent saw him outside in the front of the daycare next to a parent.
State verification recorded Oct 19, 2023.
Standard 746.1205(a)(5) · Responsibilities of Caregivers - Intervene to ensure each child's safety
State severity
High
Corrected at visit
No
Correction reported
Oct 12, 2023
Technical assistance
Recorded
Finding source ID
1026191515
Visit source ID
905701162
Sep 15, 2023Inspection
1 finding
Child/ Caregiver Ratio - 13 or More Children
Serious
The infant II room was over ratio by one around 1:10pm. The room had 5 infants and the youngest was 9months old and the oldest was 12 months old with one teacher. This was corrected when the director removed an infant back to the infant I room.
State verification recorded Sep 28, 2023.
Standard 746.1601 · Child/ Caregiver Ratio - 13 or More Children
State severity
Medium High
Corrected at visit
No
Correction reported
Sep 15, 2023
Technical assistance
Recorded
Finding source ID
1025872773
Visit source ID
905598508
Aug 24, 2023Inspection
No findings recorded
Aug 11, 2023Complaint investigation
1 finding
Supervision and child counts
Critical
Caregivers at the operation failed to ensure that an item was inaccessible to a child after taking it away several times, resulting in the child retrieving it and placing it in their mouth, resulting in a choking incident.
State verification recorded Oct 19, 2023.
Standard 746.1205(a)(4) · Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
State severity
High
Corrected at visit
No
Correction reported
Oct 6, 2023
Technical assistance
Recorded
Finding source ID
1026173816
Visit source ID
905701161
Mar 29, 2023Inspection
1 finding
Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
Serious
One out of five staff records that were reviewed for the HASA did not have a current pediatric CPR/First-aid card. The training expired on March 12, 2023. This was corrected when the director called to make an appointment.
State verification recorded Mar 30, 2023.
Standard 746.1315(a) · Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
State severity
Medium High
Corrected at visit
No
Correction reported
Mar 29, 2023
Technical assistance
Recorded
Finding source ID
1025842314
Visit source ID
905598506
Aug 24, 2022Inspection
3 findings
Fire Extinguishers Serviced
Serious
The three fire extinguishers located in the building were lasted serviced in July 2021.
State verification recorded Sep 12, 2022.
Standard 746.5307(b) · Fire Extinguishers Serviced
State severity
Medium High
Corrected at visit
No
Correction reported
Sep 12, 2022
Technical assistance
Recorded
Finding source ID
1025962987
Visit source ID
905598505
Safety - Areas Free From Hazards
Serious
Two purses belonging to caregivers were observed to be accessible and within reach of children in 2 classrooms causing a potential safety hazard for children. This was CORRECTED when the purses were moved up higher out of the children's reach.
State records correction during the inspection; no separate verification date is shown.
Standard 746.3701 · Safety - Areas Free From Hazards
State severity
Medium High
Corrected at visit
Yes
Correction reported
Aug 24, 2022
Technical assistance
Recorded
Finding source ID
1025762375
Visit source ID
905598505
Documentation of Drills
Serious
There was documentation on the computer showing that a fire drill was conducted on August 9, 2022, but it did not show the start time of the drill or the length of the evacuation.
State verification recorded Sep 1, 2022.
Standard 746.5205(4) · Documentation of Drills
State severity
Medium
Corrected at visit
No
Correction reported
Aug 24, 2022
Technical assistance
Recorded
Finding source ID
1025882371
Visit source ID
905598505
Jun 10, 2022Inspection
No findings recorded
May 18, 2022Inspection
No findings recorded
May 2, 2022Inspection
No findings recorded
Apr 20, 2022Complaint investigation
No findings recorded
Apr 18, 2022Complaint investigation
1 finding
Discipline and treatment of children
Critical
Based on the information gathered, a caregiver has been heard using a yelling tone with the children.
State verification recorded Jun 10, 2022.
Standard 746.2805(6) · Prohibited Punishments - Humiliating, Rejecting, Yelling
State severity
High
Corrected at visit
No
Correction reported
May 27, 2022
Technical assistance
Recorded
Finding source ID
1026118679
Visit source ID
905701159
Apr 18, 2022Inspection
No findings recorded
Apr 12, 2022Self-reported incident
No findings recorded
Apr 6, 2022Complaint investigation
1 finding
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Critical
A caregiver did not use good judgment when they did not notify a parent until the end of the day (around 5:30 pm) that their child was cranky, sneezing, crying, and had red eyes all day long. Furthermore, a caregiver used their arm instead of a thermometer to check if a child had a fever. Upon pick up the child was warm to the touch and had a febrile seizure in the car on the way to the urgent care.
State verification recorded May 18, 2022.
Standard 746.1201(1) · Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
State severity
High
Corrected at visit
No
Correction reported
May 12, 2022
Technical assistance
Recorded
Finding source ID
1026118674
Visit source ID
905701157
Dec 23, 2021Inspection
No findings recorded
Dec 13, 2021Inspection
8 findings
Medication Records - Name of Employee Who Administered
Serious
When reviewing a child's administer medication form, the employee who administers the medication's full name was missing on the form.
State verification recorded Dec 23, 2021.
Standard 746.3805(c)(4) · Medication Records - Name of Employee Who Administered
State severity
Medium High
Corrected at visit
No
Correction reported
Dec 13, 2021
Technical assistance
Recorded
Finding source ID
1025720224
Visit source ID
905598499
Documented Annual Training - Caregivers of Children Under 24 Months Required
Serious
Four caregivers who work with infants were missing the annual training records for: recognizing shaken baby, sudden infant death syndrome (SIDS), and understanding early childhood development training.
State verification recorded Dec 23, 2021.
Standard 746.1309(d) · Documented Annual Training - Caregivers of Children Under 24 Months Required
State severity
Medium High
Corrected at visit
No
Correction reported
Dec 13, 2021
Technical assistance
Recorded
Finding source ID
1026000710
Visit source ID
905598499
Health Statement on File within 1 Week of Admission
Serious
Two out of the ten children's records did not have the available information required for the Health Statement.
State verification recorded Dec 23, 2021.
Standard 746.611(b) · Health Statement on File within 1 Week of Admission
State severity
Medium
Corrected at visit
No
Correction reported
Dec 13, 2021
Technical assistance
Recorded
Finding source ID
1025960857
Visit source ID
905598499
Safety - Play Materials and Equipment Safe
Serious
Two out of the eight tricycles used by children are missing protective handle covers. This was CORRECTED at inspection when the assistant director removed the tricycles from the outdoor play area.
State records correction during the inspection; no separate verification date is shown.
Standard 746.3701(5) · Safety - Play Materials and Equipment Safe
State severity
Medium High
Corrected at visit
Yes
Correction reported
Dec 13, 2021
Technical assistance
Recorded
Finding source ID
1025760331
Visit source ID
905598499
Medication Records - Date, Time and Amount Given
Serious
When reviewing a child's administer medication form the date, time, and amount given was missing when on the child's form.
State verification recorded Dec 23, 2021.
Standard 746.3805(c)(3) · Medication Records - Date, Time and Amount Given
State severity
Medium High
Corrected at visit
No
Correction reported
Dec 13, 2021
Technical assistance
Recorded
Finding source ID
1026000711
Visit source ID
905598499
Director Annual Training - Caring for children under 24 months
Serious
The director's file were observed to be missing the required training hours for: SIDS, shaken baby, abusive head trauma, and early brain development training records.
State verification recorded Dec 23, 2021.
Standard 746.1311(d) · Director Annual Training - Caring for children under 24 months
State severity
Medium High
Corrected at visit
No
Correction reported
Dec 13, 2021
Technical assistance
Recorded
Finding source ID
1025760332
Visit source ID
905598499
Infant May Not Sleep in a Restrictive Device
Critical
One infant was observed sleeping in a restrictive device. The child was removed from the restrictive device and placed in a crib to sleep.
State verification recorded Dec 23, 2021.
Standard 746.2426 · Infant May Not Sleep in a Restrictive Device
State severity
High
Corrected at visit
No
Correction reported
Dec 13, 2021
Technical assistance
Recorded
Finding source ID
1025920534
Visit source ID
905598499
Children's Records - Immunizations
Serious
One out of the ten children's records was missing the required immunization records.
State verification recorded Dec 23, 2021.
Standard 746.603(a)(4) · Children's Records - Immunizations
State severity
Medium
Corrected at visit
No
Correction reported
Dec 13, 2021
Technical assistance
Recorded
Finding source ID
1025960858
Visit source ID
905598499
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