9 critical and 12 serious findings across 37 visits. Most recent critical finding: Sep 1, 2026. Latest visit Oct 2, 2026, no findings.
Critical findings9 · New Braunfels median 1
61% of New Braunfels licensed centers have at least one
Serious findings12 · New Braunfels median 2
84% of New Braunfels licensed centers have at least one
What inspectors found
The 3 most serious visits in the window. Titles use the state's own standard names, in plain English where we have a reviewed translation.
Sep 1, 2026Self-reported incidentCriticalChild not adequately supervisedTexas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity · HighVerified corrected Oct 2, 2026
“Based on the video and interviews, a name to face was not conducted upon entering the classroom which led a child to be left unsupervised in the hallway of the building for approximately 10 minutes.”Texas HHSC inspector, Sep 1, 2026 report. Quoted verbatim.
Oct 10, 2025Self-reported incidentCriticalChild not adequately supervisedTexas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity · HighVerified corrected Nov 18, 2025
21findings in 36 months16verified corrected by Texas5corrected during the visit0reported or unverified
Everything above is quoted or counted from Texas HHSC records; nothing is generated. This is not a safety rating.
This provider has not supplied a description yet. Ask about their teaching approach, classroom routines, and what makes their program a fit for your child.
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Infant · Full-time
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Not provided
Part-time tuition
Not provided
Drop-in rate
Not provided
After-school tuition
Not provided
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Not provided
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Infant: availability not confirmed
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Programs & learning
Learning approach
Curriculum and teaching philosophy not provided.
Skill classes
Confirm age eligibility and availability with the provider.
Services & accommodations
Meals provided
Snacks provided
Daily activity or program schedule
The daily schedule has not been supplied. Ask about arrival, meals, outdoor play, rest, learning activities, and pickup.
People, policies & environment
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Source checked Nov 5, 2026 · Inspection history is not a safety rating.
Visits in the past 12 months
13 visits
Newest first, grouped by year. Expand a visit to read the findings.
202612 visits · 6 recorded findings
Oct 2, 2026Inspection
No findings recorded
Sep 17, 2026Inspection1 finding
Children's Products- Annual Certification
Serious
The Children's Product Certification wasn't available for review. This was corrected when the director printed the form and signed it.
State records correction during the inspection; no separate verification date is shown.
Standard 746.4135(b) · Children's Products- Annual Certification
State severity
Medium
Corrected at visit
Yes
Correction reported
Sep 17, 2026
Technical assistance
Recorded
Finding source ID
1025909176
Visit source ID
905624534
This finding is already in your tour questions. Plan a visit →
Sep 5, 2026Complaint investigation
No findings recorded
Sep 2, 2026Inspection
No findings recorded
Sep 1, 2026Self-reported incident1 finding
Supervision and child counts
Critical
Based on the video and interviews, a name to face was not conducted upon entering the classroom which led a child to be left unsupervised in the hallway of the building for approximately 10 minutes.
State verification recorded Oct 2, 2026.
Standard 746.1205(a)(4) · Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
State severity
High
Corrected at visit
No
Correction reported
Sep 29, 2026
Technical assistance
Recorded
Finding source ID
1026112311
Visit source ID
905711046
This finding is already in your tour questions. Plan a visit →
Jul 30, 2026Complaint investigation
No findings recorded
Jul 29, 2026Inspection
No findings recorded
Jul 23, 2026Complaint investigation1 finding
Child/ Caregiver Ratio - 13 or More Children
Serious
Based on the interviews and videos, the 2-year-old room was over ratio by 4 in the morning.
State verification recorded Oct 2, 2026.
Standard 746.1601 · Child/ Caregiver Ratio - 13 or More Children
State severity
Medium High
Corrected at visit
No
Correction reported
Sep 18, 2026
Technical assistance
Recorded
Finding source ID
1026164039
Visit source ID
905711044
This finding is already in your tour questions. Plan a visit →
Apr 21, 2026Inspection
No findings recorded
Mar 25, 2026Inspection2 findings
Food Allergy Emergency Plan Signed by Parents and Health Care Professional
Serious
Two out of five children were missing parent signatures for Epi pens.
State verification recorded Apr 8, 2026.
Standard 746.3819 · Food Allergy Emergency Plan Signed by Parents and Health Care Professional
State severity
Medium High
Corrected at visit
No
Correction reported
Mar 25, 2026
Technical assistance
Recorded
Finding source ID
1025795379
Visit source ID
905624530
This finding is already in your tour questions. Plan a visit →
Medication No Longer Used
Serious
Two types of medication was found to be expired. This was corrected when the medication was put away to give back to the parent .
State records correction during the inspection; no separate verification date is shown.
Standard 746.3809 · Medication No Longer Used
State severity
Medium
Corrected at visit
Yes
Correction reported
Mar 25, 2026
Technical assistance
Recorded
Finding source ID
1025875662
Visit source ID
905624530
This finding is already in your tour questions. Plan a visit →
Mar 12, 2026Inspection
No findings recorded
Mar 9, 2026Self-reported incident1 finding
No Smoking or Use of Tobacco Including E-Cigarettes or Vaporizers
Critical
Based on the information gathered, a caregiver entered the facility with a vape pen in her shirt pocket. The pen fell out of her shirt resulting in a toddler picking it up and putting it in the mouth. It was retrieved quickly from the caregiver. NOTE: The caregiver with the vape pen was terminated.
State verification recorded Apr 21, 2026.
Standard 746.3703(d) · No Smoking or Use of Tobacco Including E-Cigarettes or Vaporizers
State severity
High
Corrected at visit
No
Correction reported
Apr 7, 2026
Technical assistance
Recorded
Finding source ID
1026182216
Visit source ID
905711043
This finding is already in your tour questions. Plan a visit →
20251 visit · 1 recorded finding
Nov 18, 2025Inspection1 finding
Requirements for Feeding Infants-Hold through 6-months
Serious
A teacher was observed feeding two infants without holding them. The two infants were observed on the floor mat being fed. This was corrected when the teacher held the infant to feed.
State records correction during the inspection; no separate verification date is shown.
Standard 746.2419(1) · Requirements for Feeding Infants-Hold through 6-months
State severity
Medium High
Corrected at visit
Yes
Correction reported
Nov 18, 2025
Technical assistance
Recorded
Finding source ID
1025732074
Visit source ID
905624528
This finding is already in your tour questions. Plan a visit →
Based upon evidence collected during this investigation, it was determined that a caregiver left a child who was using the restroom alone in a classroom unsupervised, while the caregiver was assisting a parent outside the classroom. This resulted in a child being left in the classroom unsupervised for approximately four minutes.
State verification recorded Nov 13, 2023.
Standard 746.1205(a)(4) · Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
State severity
High
Corrected at visit
No
Correction reported
Nov 2, 2023
Technical assistance
Recorded
Finding source ID
1026139309
Visit source ID
905711035
Communication with parents
Critical
The parent was not notified immediately when a child was left in a classroom unsupervised for approximately 4 minutes. The parent was notified the next morning about the incident.
State verification recorded Nov 13, 2023.
Standard 746.307(b)(4) · Parental Communication - Situation that Placed a Child at Risk
State severity
High
Corrected at visit
No
Correction reported
Nov 2, 2023
Technical assistance
Recorded
Finding source ID
1026142743
Visit source ID
905711035
Oct 18, 2023Inspection
No findings recorded
Sep 14, 2023Complaint investigation
2 findings
Supervision and child counts
Critical
Based upon the evidence collected during the investigation, two children were playing on a piece of equipment in the classroom incorrectly with three caregivers in the room which resulted in one child having to receive medical care due to the equipment tipping over. It was determined through interviews/video that the caregivers responded adequately and professionally after an injury occurred to a child.
State verification recorded Nov 13, 2023.
Standard 746.1205(a)(4) · Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
State severity
High
Corrected at visit
No
Correction reported
Nov 3, 2023
Technical assistance
Recorded
Finding source ID
1026112294
Visit source ID
905711034
Safety Requirements for Active Play Equipment - Securely Anchored
Critical
Based upon the evidence collected during this investigation, a piece of equipment in the classroom was not properly secured according to the manufacturing guidelines. This resulted in the equipment tipping over on a child causing an injury. The center was proactive by bolting the play equipment against the wall.
State verification recorded Nov 13, 2023.
Standard 746.4601(5) · Safety Requirements for Active Play Equipment - Securely Anchored
State severity
High
Corrected at visit
No
Correction reported
Nov 3, 2023
Technical assistance
Recorded
Finding source ID
1026112292
Visit source ID
905711034
Sep 14, 2023Inspection
No findings recorded
Sep 13, 2023Self-reported incident
1 finding
Supervision and child counts
Critical
Based on the video and interviews conducted, two staff did not conduct a name to face while lining the children up to go inside from the playground and when entering the room to ensure all children were accounted for. This resulted in a child being left outside of the classroom door unsupervised for approximately 3 minutes.
State verification recorded Oct 18, 2023.
Standard 746.1205(a)(4) · Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
State severity
High
Corrected at visit
No
Correction reported
Oct 12, 2023
Technical assistance
Recorded
Finding source ID
1026112288
Visit source ID
905711033
Jul 19, 2023Inspection
1 finding
Safety - Play Materials and Equipment Safe
Serious
Two dump trucks on the playground were broken and were sharp to the touch which could cause an injury to a child. This was corrected when the trucks were disposed of.
State records correction during the inspection; no separate verification date is shown.
Standard 746.3701(5) · Safety - Play Materials and Equipment Safe
State severity
Medium High
Corrected at visit
Yes
Correction reported
Jul 19, 2023
Technical assistance
Recorded
Finding source ID
1025888970
Visit source ID
905624507
Jun 12, 2023Inspection
No findings recorded
May 15, 2023Inspection
No findings recorded
May 11, 2023Self-reported incident
1 finding
Supervision and child counts
Critical
Based on the interviews conducted and video obtained, an infant teacher was observed in a rocking chair falling asleep while holding an infant.
State verification recorded Jun 12, 2023.
Standard 746.1205(a)(4) · Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
State severity
High
Corrected at visit
No
Correction reported
Jun 2, 2023
Technical assistance
Recorded
Finding source ID
1026172391
Visit source ID
905711032
Apr 4, 2023Inspection
No findings recorded
Mar 8, 2023Inspection
3 findings
Medication Records - Name of Employee Who Administered
Serious
The medication form did not have the employee's first and last name on the form.
State records correction during the inspection; no separate verification date is shown.
Standard 746.3805(c)(4) · Medication Records - Name of Employee Who Administered
State severity
Medium High
Corrected at visit
Yes
Correction reported
Mar 8, 2023
Technical assistance
Recorded
Finding source ID
1026005174
Visit source ID
905624503
Children's Products- Annual Certification
Serious
The Children's Product Certification wasn't available for review. This was corrected when the director printed the form and signed it.
State records correction during the inspection; no separate verification date is shown.
Standard 746.4135(b) · Children's Products- Annual Certification
State severity
Medium
Corrected at visit
Yes
Correction reported
Mar 8, 2023
Technical assistance
Recorded
Finding source ID
1026005173
Visit source ID
905624503
Required Personnel Records - Required Affidavit
Minor
Five out of ten employees were missing a required affidavit.
State verification recorded Mar 21, 2023.
Standard 746.901(4) · Required Personnel Records - Required Affidavit
State severity
Medium Low
Corrected at visit
No
Correction reported
Mar 22, 2023
Technical assistance
Recorded
Finding source ID
1025924891
Visit source ID
905624503
Feb 6, 2023Inspection
No findings recorded
Jan 23, 2023Self-reported incident
1 finding
Discipline - Positive Methods of Discipline and Guidance
Serious
Based on the video, it was determined that positive methods of discipline were not used when a caregiver yanked a child several times by one arm as the child was upset after morning drop off and was trying to walk away as the caregiver was talking to her. The caregiver was seen tossing the child inside of a tent area that had pillows located in the room. Note: The operation immediately terminated the caregiver.
State verification recorded Apr 4, 2023.
Standard 746.2803(4) · Discipline - Positive Methods of Discipline and Guidance
State severity
Medium High
Corrected at visit
No
Correction reported
Mar 23, 2023
Technical assistance
Recorded
Finding source ID
1026112286
Visit source ID
905711031
Jan 4, 2023Inspection
No findings recorded
Dec 20, 2022Inspection
No findings recorded
Dec 7, 2022Inspection
3 findings
Requirements for Feeding Infants - Label Bottles/Cups
Serious
Several bottles in the infant room were not labeled with the child's first name and last initial. This was corrected when the provider labeled them.
State records correction during the inspection; no separate verification date is shown.
Standard 746.2419(6) · Requirements for Feeding Infants - Label Bottles/Cups
State severity
Medium High
Corrected at visit
Yes
Correction reported
Dec 7, 2022
Technical assistance
Recorded
Finding source ID
1025926025
Visit source ID
905624499
Written Feeding Instructions - Review and Update Every 30 Days
Serious
Three infants were missing an updated feeding instruction.
State verification recorded Dec 19, 2022.
Standard 746.2421(b) · Written Feeding Instructions - Review and Update Every 30 Days
State severity
Medium
Corrected at visit
No
Correction reported
Dec 16, 2022
Technical assistance
Recorded
Finding source ID
1025805826
Visit source ID
905624499
Director Responsibilities - Operate in Compliance
Critical
Parts of the Plan of Action was not being followed. There were no observations in classrooms or outside for the month of November.
State verification recorded Dec 20, 2022.
Standard 746.1003(1) · Director Responsibilities - Operate in Compliance
State severity
High
Corrected at visit
No
Correction reported
Dec 7, 2022
Technical assistance
Recorded
Finding source ID
1026006278
Visit source ID
905624499
Nov 3, 2022Inspection
No findings recorded
Sep 28, 2022Inspection
No findings recorded
Sep 20, 2022Self-reported incident
1 finding
AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
Serious
Two different incidents happened at the operation where the children had to seek medical care. The first incident happened on 8-5-2022 and the second incident on 9-12-2022. These two reports were not reported to licensing until 9-20-2022.
State records correction during the inspection; no separate verification date is shown.
Standard 746.305(a)(2) · AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
State severity
Medium High
Corrected at visit
Yes
Correction reported
Nov 2, 2022
Technical assistance
Recorded
Finding source ID
1026112285
Visit source ID
905711030
Sep 16, 2022Inspection
No findings recorded
Sep 8, 2022Self-reported incident
2 findings
Supervision and child counts
Critical
Based on the video, a caregiver was seen sitting on her bottom with her legs crossed on the playground while approximately (12) 3-year-olds were running around and some playing on the playscape. A 3-year-old was bumped by another child while one was going down and the other one was coming up the stairs of the playscape resulting in the 3-year-old falling through an opening and landing wrong on her arm fracturing it in several places. The caregiver did not see the incident.
State verification recorded Nov 3, 2022.
Standard 746.1203(4) · Responsibilities of Caregivers - Supervision of Children
State severity
High
Corrected at visit
No
Correction reported
Oct 25, 2022
Technical assistance
Recorded
Finding source ID
1026163690
Visit source ID
905711029
AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
Serious
A child was injured while at the daycare and sought medical attention on September 1 and the daycare did not report the incident to Licensing until September 8 which is past the 48 hours required.
State records correction during the inspection; no separate verification date is shown.
Standard 746.305(a)(2) · AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
State severity
Medium High
Corrected at visit
Yes
Correction reported
Sep 16, 2022
Technical assistance
Recorded
Finding source ID
1026165776
Visit source ID
905711029
Aug 23, 2022Inspection
No findings recorded
Aug 1, 2022Inspection
No findings recorded
Jul 18, 2022Self-reported incident
1 finding
Not Under the Influence of Alcohol or Controlled Substance
Critical
Based on the interviews conducted, a caregiver arrived to work under the influence of a Controlled Substance. The caregiver was never in the room alone with the children and was terminated from the job immediately that morning by management.
State verification recorded Aug 23, 2022.
Standard 746.3703(c) · Not Under the Influence of Alcohol or Controlled Substance
State severity
High
Corrected at visit
No
Correction reported
Aug 19, 2022
Technical assistance
Recorded
Finding source ID
1026143896
Visit source ID
905711028
Jul 12, 2022Self-reported incident
2 findings
Supervision and child counts
Critical
A 12-month-old climbed up on the table during snack time and as he was trying to get back down, he fell hitting his head and bruising the lower part of his back. The two caregivers in the room at the time did not see what happened so the video was watched. The operation was pro-active by having the caregivers do some training before returning to work.
State verification recorded Aug 23, 2022.
Standard 746.1203(4) · Responsibilities of Caregivers - Supervision of Children
State severity
High
Corrected at visit
No
Correction reported
Aug 9, 2022
Technical assistance
Recorded
Finding source ID
1026112279
Visit source ID
905711027
Diaper Changing Equipment - If Above Floor Level Must Keep Hand on Child
Serious
A caregiver walked away from a diaper changing table twice with a 14-month-old on it to tend to a child who got off his mat during nap time. The 14-month-old was not injured. The caregiver was terminated by the operation for her actions.
State verification recorded Aug 23, 2022.
Standard 746.3503(c)(2) · Diaper Changing Equipment - If Above Floor Level Must Keep Hand on Child
State severity
Medium High
Corrected at visit
No
Correction reported
Aug 9, 2022
Technical assistance
Recorded
Finding source ID
1026112280
Visit source ID
905711027
Jul 12, 2022Inspection
1 finding
Required Admission Information - Special Needs Statement
Serious
Three out of ten children's records were missing the statement of special needs. This was corrected when the director was able to get the parent to fill it in.
State records correction during the inspection; no separate verification date is shown.
Standard 746.605(13) · Required Admission Information - Special Needs Statement
State severity
Medium High
Corrected at visit
Yes
Correction reported
Jul 12, 2022
Technical assistance
Recorded
Finding source ID
1025927300
Visit source ID
905624493
Jun 8, 2022Inspection
3 findings
Maintenance Procedures for Active Play - Inspect Daily
Serious
A maintenance active playground checklist was not available for review.
State verification recorded Jun 15, 2022.
Standard 746.4751(a) · Maintenance Procedures for Active Play - Inspect Daily
State severity
Medium High
Corrected at visit
No
Correction reported
Jun 15, 2022
Technical assistance
Recorded
Finding source ID
1025838829
Visit source ID
905624492
Background-check eligibility
Critical
A staff that was hired was in a classroom without receiving the eligibility notifications from the background check unit. This was corrected when the assistant director had the person leave the center.
State verification recorded Jun 9, 2022.
Standard 745.641 · AP Background check results - Must receive notification prior to allowing subject to be present at your operation
State severity
High
Corrected at visit
No
Correction reported
Jun 8, 2022
Technical assistance
Recorded
Finding source ID
1025999503
Visit source ID
905624492
Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
Critical
Several rooms did not have the cleaning bottles marked and they were empty and not ready for use. This was corrected when a staff prepared the bottles and labeled them for the rooms.
State records correction during the inspection; no separate verification date is shown.
Standard 746.3407(12) · Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
State severity
High
Corrected at visit
Yes
Correction reported
Jun 8, 2022
Technical assistance
Recorded
Finding source ID
1025879037
Visit source ID
905624492
Apr 12, 2022Inspection
No findings recorded
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State records and provider information have separate sources. Provider claims do not establish independently verified care quality. Missing data is not evidence of an issue-free record.