Pioneer Natural Resources Family Center
3617 N Big Spring St, Midland, TX 79705
Infant, Toddler, Pre-Kindergarten, School · Monday–Friday
Texas lists conditions on this permit. Read them on the state record.
8 serious, 4 minor findings across 20 visits in the last 36 months. Most recent serious finding: Nov 24, 2025.
12 inspections · 8 investigations in 36 months · source checked Sep 16, 2026
The everyday details
State facts · provider details pendingSubsidies accepted in state listing
See fees & availability →Meet Pioneer Natural Resources Family Center
Provider profileThis provider has not supplied a description yet. Ask about their teaching approach, classroom routines, and what makes their program a fit for your child.
Photo not provided
Photo not provided
Photo not provided
No provider photos have been supplied. These are labeled placeholders, not images of the facility.
What care includes
- Meals providedListed
- Snacks providedListed
- Before-school careNot listed
- After-school careNot listed
- Transportation to/from schoolNot listed
- Drop-in careNot listed
- Part-time careNot listed
- Field tripsNot listed
- Skill classesNot listed
- Weekend careNot listed
- Night careNot listed
- AccreditedNot listed
- Accepts child care subsidiesListed
“Not listed” means unknown, not unavailable.
See all programs, services & policies →Ask about the program.
Ask about the record.
Bring questions about tuition and fit alongside the findings, correction evidence, and gaps in this record.
Build my tour questions →Tuition, without the guesswork
Choose your needs to prepare a quote request. Rates have not been supplied by this provider.
Rate not provided
Care and schedule availability must be confirmed. Missing pricing does not mean care is free.
- Tuition & billing schedule
- Not provided
- Registration · refund terms
- Not provided
- Deposit · whether credited to tuition
- Not provided
- Meals & snacks
- Not provided
- Annual materials fee
- Not provided
- Late pickup fee
- Not provided
Understand your first month’s cost
Request tuition, required fees, deposit credit, and refund terms in writing. A deposit credited to tuition should not be counted twice. We cannot calculate a total without confirmed amounts.
Help with costs
The state lists subsidy acceptance. Confirm your program, copay, and funded places. Sibling discounts have not been provided.
Openings & waitlists
No provider-confirmed availability has been supplied. An opening is not a reservation.
Infant: availability not confirmed
Ask about your start date, classroom availability, waitlist fees, and when offers are made.
Licensed capacity: 116 children. This is not the number of open places.
Programs & learning
Infant,Toddler,Pre-Kindergarten,School
Meals Provided ,Snacks Provided
Curriculum and teaching philosophy not provided.
Accreditation information not provided. Licensing does not establish accreditation.
State-sourced · checked Sep 16, 2026. Confirm current details with the provider.
A typical day
The daily schedule has not been supplied. Ask about arrival, meals, outdoor play, rest, learning activities, and pickup.
06:30 AM-06:00 PM
Mon,Tue,Wed,Thu,Fri
Services & accommodations
- Meals providedListed
- Snacks providedListed
- Before-school careNot listed
- After-school careNot listed
- Transportation to/from schoolNot listed
- Drop-in careNot listed
- Part-time careNot listed
- Field tripsNot listed
- Skill classesNot listed
- Weekend careNot listed
- Night careNot listed
- AccreditedNot listed
- Accepts child care subsidiesListed
Languages spoken and interpreter availability not provided.
Care plans, dietary substitutions, and medication training need confirmation.
Entrance, restroom, and classroom accessibility details not provided.
Individual accommodations, specialist access, and staff training not provided.
People, policies & environment
Not listed
Not listed
Individual qualifications, CPR, and first-aid training not provided.
Current classroom staffing and ratios not provided. Ask on your visit.
Parent updates and conference policies not provided.
Authorized pickup and visitor procedures not provided.
Exclusion and return criteria not provided.
Holiday and staff-development calendar not provided.
Evidence, with the follow-through.
Provider descriptions, prices, and photos never change this record. Every finding below comes from published state evidence.
8 serious, 4 minor findings across 20 visits in the last 36 months. Most recent serious finding: Nov 24, 2025.
Last 36 months · window starts Sep 15, 2023
3 standard(s) appear on multiple visits: 746.307(c) (4 visits); 746.901(5) (4 visits); 746.2421(b) (4 visits). This is a match of standard identifiers, not a judgment about identical circumstances.
State verification published Jan 9, 2026.
Conditions between visits, current staffing, and day-to-day quality. A correction plan is not verification.
52 visits in our data; 0 unmatched findings. Publication and processing can lag events.
Check the latest finding’s evidence
Parental Notification of Less Serious Injuries
Based on the DFPS investigation there is information that the operation did not notify parents of a less serious injury during pick up time. Parents were notified two days later.
State verification published Jan 9, 2026.
Inspection record
Visits available in our Texas data, newest first. Visits with findings are shown in full; runs of clean visits are folded into one line. Findings are quoted from the inspector's report with the Texas risk level beside our severity.
Inspection history is one input into your decision, not a guarantee of safety or a rating of care quality. How to read this record.
- 2026
- Mar 26, 2026 to Mar 30, 20264 inspections and 4 investigationsNo findingsShow
- Mar 30, 2026 inspection
- Mar 30, 2026 inspection
- Mar 30, 2026 inspection
- Mar 30, 2026 inspection
- Mar 26, 2026 complaint investigation
- Mar 26, 2026 complaint investigation
- Mar 26, 2026 complaint investigation
- Mar 26, 2026 complaint investigation
- 2025
- Nov 24, 2025Complaint investigation1 finding · serious
- SeriousTexas: Medium
Parental Notification of Less Serious Injuries
Based on the DFPS investigation there is information that the operation did not notify parents of a less serious injury during pick up time. Parents were notified two days later.
Correction verified Jan 9, 2026. Technical assistance given. Standard 746.307(c).
- Nov 24, 2025Complaint investigation1 finding · serious
- SeriousTexas: Medium
Parental Notification of Less Serious Injuries
Based on the DFPS investigation there is information that the operation did not notify parents of a less serious injury during pick up time. Parents were notified two days later.
Correction verified Jan 9, 2026. Technical assistance given. Standard 746.307(c).
- Nov 24, 2025Complaint investigation1 finding · serious
- SeriousTexas: Medium
Parental Notification of Less Serious Injuries
Based on the DFPS investigation there is information that the operation did not notify parents of a less serious injury during pick up time. Parents were notified two days later.
Correction verified Jan 9, 2026. Technical assistance given. Standard 746.307(c).
- Nov 24, 2025Complaint investigation1 finding · serious
- SeriousTexas: Medium
Parental Notification of Less Serious Injuries
Based on the DFPS investigation there is information that the operation did not notify parents of a less serious injury during pick up time. Parents were notified two days later.
Correction verified Jan 9, 2026. Technical assistance given. Standard 746.307(c).
- Apr 16, 2025Inspection2 findings · serious
- SeriousTexas: Medium
Written Feeding Instructions - Review and Update Every 30 Days
Three infants not yet on table food did not have current feeding instructions.
Correction verified Apr 21, 2025. Technical assistance given. Standard 746.2421(b).
- MinorTexas: Medium Low
Required Personnel Records - Required Affidavit (Form 2912)
Four employees hired after September 2023 did not have preemployment affidavits. This was corrected at inspection when the director had employees sign the form and placed the forms in the files.
Correction verified Apr 16, 2025. Standard 746.901(5).
- Apr 16, 2025Inspection2 findings · serious
- SeriousTexas: Medium
Written Feeding Instructions - Review and Update Every 30 Days
Three infants not yet on table food did not have current feeding instructions.
Correction verified Apr 21, 2025. Technical assistance given. Standard 746.2421(b).
- MinorTexas: Medium Low
Required Personnel Records - Required Affidavit (Form 2912)
Four employees hired after September 2023 did not have preemployment affidavits. This was corrected at inspection when the director had employees sign the form and placed the forms in the files.
Correction verified Apr 16, 2025. Standard 746.901(5).
- Apr 16, 2025Inspection2 findings · serious
- SeriousTexas: Medium
Written Feeding Instructions - Review and Update Every 30 Days
Three infants not yet on table food did not have current feeding instructions.
Correction verified Apr 21, 2025. Technical assistance given. Standard 746.2421(b).
- MinorTexas: Medium Low
Required Personnel Records - Required Affidavit (Form 2912)
Four employees hired after September 2023 did not have preemployment affidavits. This was corrected at inspection when the director had employees sign the form and placed the forms in the files.
Correction verified Apr 16, 2025. Standard 746.901(5).
- Apr 16, 2025Inspection2 findings · serious
- SeriousTexas: Medium
Written Feeding Instructions - Review and Update Every 30 Days
Three infants not yet on table food did not have current feeding instructions.
Correction verified Apr 21, 2025. Technical assistance given. Standard 746.2421(b).
- MinorTexas: Medium Low
Required Personnel Records - Required Affidavit (Form 2912)
Four employees hired after September 2023 did not have preemployment affidavits. This was corrected at inspection when the director had employees sign the form and placed the forms in the files.
Correction verified Apr 16, 2025. Standard 746.901(5).
- 2024
- Apr 30, 2024 to Apr 30, 20244 inspectionsNo findingsShow
- Apr 30, 2024 inspection
- Apr 30, 2024 inspection
- Apr 30, 2024 inspection
- Apr 30, 2024 inspection
Show 32 older visits, not counted aboveHide older visits
- 2023
- Jul 18, 2023 to Aug 1, 20238 inspectionsNo findingsShow
- Aug 1, 2023 inspection
- Aug 1, 2023 inspection
- Aug 1, 2023 inspection
- Aug 1, 2023 inspection
- Jul 18, 2023 inspection
- Jul 18, 2023 inspection
- Jul 18, 2023 inspection
- Jul 18, 2023 inspection
- Jul 7, 2023Self-reported incident1 finding · critical
- CriticalTexas: High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
This standard was evaluated and found to be out of compliance. A child was left unsupervised in the classroom for 30 - 40 minutes while the rest of the class went out to the playground.
Correction verified Aug 1, 2023. Technical assistance given. Standard 746.1205(a)(4).
- Jul 7, 2023Self-reported incident1 finding · critical
- CriticalTexas: High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
This standard was evaluated and found to be out of compliance. A child was left unsupervised in the classroom for 30 - 40 minutes while the rest of the class went out to the playground.
Correction verified Aug 1, 2023. Technical assistance given. Standard 746.1205(a)(4).
- Jul 7, 2023Self-reported incident1 finding · critical
- CriticalTexas: High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
This standard was evaluated and found to be out of compliance. A child was left unsupervised in the classroom for 30 - 40 minutes while the rest of the class went out to the playground.
Correction verified Aug 1, 2023. Technical assistance given. Standard 746.1205(a)(4).
- Jul 7, 2023Self-reported incident1 finding · critical
- CriticalTexas: High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
This standard was evaluated and found to be out of compliance. A child was left unsupervised in the classroom for 30 - 40 minutes while the rest of the class went out to the playground.
Correction verified Aug 1, 2023. Technical assistance given. Standard 746.1205(a)(4).
- May 25, 2023 to May 25, 20234 inspectionsNo findingsShow
- May 25, 2023 inspection
- May 25, 2023 inspection
- May 25, 2023 inspection
- May 25, 2023 inspection
- 2022
- Jul 18, 2022 to Jul 18, 20224 inspectionsNo findingsShow
- Jul 18, 2022 inspection
- Jul 18, 2022 inspection
- Jul 18, 2022 inspection
- Jul 18, 2022 inspection
- Jun 29, 2022Inspection2 findings · serious
- SeriousTexas: Medium High
Children Handwashing After Toileting or Diapering
A child's hands were not washed after diapering.
Correction verified Jul 18, 2022. Technical assistance given. Standard 746.3417(3).
- SeriousTexas: Medium High
Employee Handwashing After Diapering a Child
Caregiver did not wash hands after diapering a child.
Correction verified Jul 18, 2022. Standard 746.3415(4).
- Jun 29, 2022Inspection2 findings · serious
- SeriousTexas: Medium High
Employee Handwashing After Diapering a Child
Caregiver did not wash hands after diapering a child.
Correction verified Jul 18, 2022. Standard 746.3415(4).
- SeriousTexas: Medium High
Children Handwashing After Toileting or Diapering
A child's hands were not washed after diapering.
Correction verified Jul 18, 2022. Technical assistance given. Standard 746.3417(3).
- Jun 29, 2022Inspection2 findings · serious
- SeriousTexas: Medium High
Children Handwashing After Toileting or Diapering
A child's hands were not washed after diapering.
Correction verified Jul 18, 2022. Technical assistance given. Standard 746.3417(3).
- SeriousTexas: Medium High
Employee Handwashing After Diapering a Child
Caregiver did not wash hands after diapering a child.
Correction verified Jul 18, 2022. Standard 746.3415(4).
- Jun 29, 2022Inspection2 findings · serious
- SeriousTexas: Medium High
Children Handwashing After Toileting or Diapering
A child's hands were not washed after diapering.
Correction verified Jul 18, 2022. Technical assistance given. Standard 746.3417(3).
- SeriousTexas: Medium High
Employee Handwashing After Diapering a Child
Caregiver did not wash hands after diapering a child.
Correction verified Jul 18, 2022. Standard 746.3415(4).
- Jun 7, 2022 to Jun 14, 20224 inspections and 4 investigationsNo findingsShow
- Jun 14, 2022 inspection
- Jun 14, 2022 inspection
- Jun 14, 2022 inspection
- Jun 14, 2022 inspection
- Jun 7, 2022 complaint investigation
- Jun 7, 2022 complaint investigation
- Jun 7, 2022 complaint investigation
- Jun 7, 2022 complaint investigation
Source. This facility on the Texas HHSC search. Data reloaded nightly.
Think something here is wrong? Texas corrects its own records; here is how to ask them, and how to tell us. We change nothing ourselves.
Facts from the license
- Permit
- Full Permit, issued May 28, 2015
- Capacity
- 116 children (licensed maximum, not openings)
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:00 PM · Mon,Tue,Wed,Thu,Fri
- Subsidies
- Accepted
- County
- Midland
- Website
- www.brighthorizons.com/pioneer
Compare nearby
Same 36-month summary window. Different operating histories and coverage limit comparisons.
| Daycare | Ages | Licensed capacity | Hours | Findings, 36 mo |
|---|---|---|---|---|
| Pioneer Natural Resources Family Center this page | Infant–School | 116 | 6:30a–6p | 8 ser·4 min |
| Building Future Innovators | School | 32 | 3p–6p | No findings |
| Crystals Childcare & Preschool, LLC. | Infant–School | 250 | 7a–6p | 16 crit·64 ser·4 min |
| Hillander School | Pre-K–School | 82 | 9a–2p | Clear |
| Little Lamb Scholars | Infant–School | 72 | 7a–9:45p | 4 crit·4 ser |
| Little Red Wagon Child Care & Learning Center, Inc. | Infant–School | 109 | 7:30a–5:30p | 8 crit·16 ser·4 min |
| Midland College Helen L Greathouse Childrens Center | Infant–Pre-K | 85 | 7:30a–5:30p | 16 crit·12 ser |
- Pioneer Natural Resources Family Centerthis pageInfant–School · 116 licensed capacity8 ser·4 min
- School · 32 licensed capacityNo findings
- Infant–School · 250 licensed capacity16 crit·64 ser·4 min
- Pre-K–School · 82 licensed capacityClear
- Infant–School · 72 licensed capacity4 crit·4 ser
- Infant–School · 109 licensed capacity8 crit·16 ser·4 min
- Infant–Pre-K · 85 licensed capacity16 crit·12 ser
Your tour, better prepared
- What will we pay in the first month, and what is refundable? Confirm how the deposit is credited.
- Is a place available for our age group and start date? Can you confirm that in writing?
- Who would be our child’s regular teacher, and how are absences covered? What are the current classroom ratios?
- What changed after the finding about “Parental Notification of Less Serious Injuries”? Can you show the correction evidence and how the procedure is checked today?
- The same standard appears on more than one visit. What has changed to prevent recurrence?
- How do you handle allergies, medication, accessibility, and additional support needs?
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Contact & location
3617 N Big Spring St, Midland, TX 79705
State-sourced · checked Sep 16, 2026. Confirm current details with the provider.
State records and provider information have separate sources. Provider claims do not establish independently verified care quality. Missing data is not evidence of an issue-free record.