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Norma Gallegos

8 critical, 4 serious findings across 24 visits in the last 36 months. Most recent critical finding: Nov 18, 2024.

620 Quail Hollow Dr, Mesquite, TX 75150 · (214) 462-8349

At a glance

Safety · last 36 monthsMesquite licensed centers, n=38
Critical findings8 critical, 4 serious, 0 minor across 16 inspections and 8 investigations (24 visits). Most recent critical: Nov 18, 2024.
Critical8 vs median 2
50% of centers have at least one
Serious4 vs median 4
76% of centers have at least one
QualitySince 2020Full Permit
Practical7:30a–5:30pMon–Fri · Infant to school · 12 places

Texas HHSC operation #1696942 · last checked against Texas Sep 15, 2026

Programs and services

From the Texas license. A dash means the state does not list it for this daycare.

  • Meals providedyes
  • Snacks providedyes
  • Before-school carenot listed
  • After-school carenot listed
  • Transportation to/from schoolnot listed
  • Drop-in carenot listed
  • Part-time carenot listed
  • Field tripsnot listed
  • Skill classesnot listed
  • Weekend carenot listed
  • Night carenot listed
  • Accreditednot listed
  • Accepts child care subsidiesyes

Inspection record

Every visit Texas has published, newest first. Visits with findings are shown in full; runs of clean visits are folded into one line. Findings are quoted from the inspector's report with the Texas risk level beside our severity.

  1. 2026
  2. Aug 6, 2026 to Aug 6, 20264 inspections
    No findingsShow
    • Aug 6, 2026 inspection
    • Aug 6, 2026 inspection
    • Aug 6, 2026 inspection
    • Aug 6, 2026 inspection
  3. 2025
  4. Oct 7, 2025 to Oct 7, 20254 inspections
    No findingsShow
    • Oct 7, 2025 inspection
    • Oct 7, 2025 inspection
    • Oct 7, 2025 inspection
    • Oct 7, 2025 inspection
  5. 2024
  6. Nov 20, 2024 to Nov 20, 20244 inspections
    No findingsShow
    • Nov 20, 2024 inspection
    • Nov 20, 2024 inspection
    • Nov 20, 2024 inspection
    • Nov 20, 2024 inspection
  7. Nov 18, 2024Complaint investigation
    1 finding · critical
    • CriticalTexas: High

      Prohibited Equipment - Trampolines

      This rule was evaluated with regard to an investigation and a deficiency was found. Based on the information gathered and the observations made at the operation, it was determined that the injuries occurred to the two children from using a trampoline that was over the size that is allowed by the Minimum Standard Rules.

      Corrected during the inspection. Technical assistance given. Standard 747.4403(3).

  8. Nov 18, 2024Complaint investigation
    No findings
  9. Nov 18, 2024Complaint investigation
    1 finding · critical
    • CriticalTexas: High

      Prohibited Equipment - Trampolines

      This rule was evaluated with regard to an investigation and a deficiency was found. Based on the information gathered and the observations made at the operation, it was determined that the injuries occurred to the two children from using a trampoline that was over the size that is allowed by the Minimum Standard Rules.

      Corrected during the inspection. Technical assistance given. Standard 747.4403(3).

  10. Nov 18, 2024Complaint investigation
    No findings
  11. Nov 18, 2024Complaint investigation
    1 finding · critical
    • CriticalTexas: High

      Prohibited Equipment - Trampolines

      This rule was evaluated with regard to an investigation and a deficiency was found. Based on the information gathered and the observations made at the operation, it was determined that the injuries occurred to the two children from using a trampoline that was over the size that is allowed by the Minimum Standard Rules.

      Corrected during the inspection. Technical assistance given. Standard 747.4403(3).

  12. Nov 18, 2024 to Nov 18, 20242 investigations
    No findingsShow
    • Nov 18, 2024 complaint investigation
    • Nov 18, 2024 complaint investigation
  13. Nov 18, 2024Complaint investigation
    1 finding · critical
    • CriticalTexas: High

      Prohibited Equipment - Trampolines

      This rule was evaluated with regard to an investigation and a deficiency was found. Based on the information gathered and the observations made at the operation, it was determined that the injuries occurred to the two children from using a trampoline that was over the size that is allowed by the Minimum Standard Rules.

      Corrected during the inspection. Technical assistance given. Standard 747.4403(3).

  14. 2023
  15. Dec 6, 2023Inspection
    2 findings · critical
    • CriticalTexas: High

      Required Admission Information - Emergency Medical Authorization

      Three children did not have the required emergency consent for treatment.

      Corrected Dec 8, 2023, verified Dec 20, 2023. Technical assistance given. Standard 747.605(12).

    • SeriousTexas: Medium

      Children's Records - Health Statement

      Two children did not have the required Health Statement.

      Corrected Jan 12, 2024, verified Jan 12, 2024. Standard 747.603(a)(3).

  16. Dec 6, 2023Inspection
    2 findings · critical
    • CriticalTexas: High

      Required Admission Information - Emergency Medical Authorization

      Three children did not have the required emergency consent for treatment.

      Corrected Dec 8, 2023, verified Dec 20, 2023. Technical assistance given. Standard 747.605(12).

    • SeriousTexas: Medium

      Children's Records - Health Statement

      Two children did not have the required Health Statement.

      Corrected Jan 12, 2024, verified Jan 12, 2024. Standard 747.603(a)(3).

  17. Dec 6, 2023Inspection
    2 findings · critical
    • CriticalTexas: High

      Required Admission Information - Emergency Medical Authorization

      Three children did not have the required emergency consent for treatment.

      Corrected Dec 8, 2023, verified Dec 20, 2023. Technical assistance given. Standard 747.605(12).

    • SeriousTexas: Medium

      Children's Records - Health Statement

      Two children did not have the required Health Statement.

      Corrected Jan 12, 2024, verified Jan 12, 2024. Standard 747.603(a)(3).

  18. Dec 6, 2023Inspection
    2 findings · critical
    • CriticalTexas: High

      Required Admission Information - Emergency Medical Authorization

      Three children did not have the required emergency consent for treatment.

      Corrected Dec 8, 2023, verified Dec 20, 2023. Technical assistance given. Standard 747.605(12).

    • SeriousTexas: Medium

      Children's Records - Health Statement

      Two children did not have the required Health Statement.

      Corrected Jan 12, 2024, verified Jan 12, 2024. Standard 747.603(a)(3).

Show 8 older visits, not counted above
  1. 2022
  2. Dec 22, 2022Inspection
    2 findings · critical
    • CriticalTexas: High

      Written Operational Policies - Unassigned Epinephrine Auto-Injectors

      Operational policies are needed for maintenance, administration, and disposal of unassigned epinephrine auto-injectors that comply with the unassigned epinephrine auto-injector requirements. One child had a unassigned epinephrine auto injector during the inspection. .

      Corrected Jan 10, 2023, verified Jan 6, 2023. Technical assistance given. Standard 747.501(15).

    • SeriousTexas: Medium High

      Required Admission Information-Completed Food Allergy Emergency Plan

      One child did not have the required food allergy plan.

      Corrected Jan 20, 2023, verified Jan 23, 2023. Technical assistance given. Standard 747.605(16).

  3. Dec 22, 2022Inspection
    2 findings · critical
    • CriticalTexas: High

      Written Operational Policies - Unassigned Epinephrine Auto-Injectors

      Operational policies are needed for maintenance, administration, and disposal of unassigned epinephrine auto-injectors that comply with the unassigned epinephrine auto-injector requirements. One child had a unassigned epinephrine auto injector during the inspection. .

      Corrected Jan 10, 2023, verified Jan 6, 2023. Technical assistance given. Standard 747.501(15).

    • SeriousTexas: Medium High

      Required Admission Information-Completed Food Allergy Emergency Plan

      One child did not have the required food allergy plan.

      Corrected Jan 20, 2023, verified Jan 23, 2023. Technical assistance given. Standard 747.605(16).

  4. Dec 22, 2022Inspection
    2 findings · critical
    • CriticalTexas: High

      Written Operational Policies - Unassigned Epinephrine Auto-Injectors

      Operational policies are needed for maintenance, administration, and disposal of unassigned epinephrine auto-injectors that comply with the unassigned epinephrine auto-injector requirements. One child had a unassigned epinephrine auto injector during the inspection. .

      Corrected Jan 10, 2023, verified Jan 6, 2023. Technical assistance given. Standard 747.501(15).

    • SeriousTexas: Medium High

      Required Admission Information-Completed Food Allergy Emergency Plan

      One child did not have the required food allergy plan.

      Corrected Jan 20, 2023, verified Jan 23, 2023. Technical assistance given. Standard 747.605(16).

  5. Dec 22, 2022Inspection
    2 findings · critical
    • CriticalTexas: High

      Written Operational Policies - Unassigned Epinephrine Auto-Injectors

      Operational policies are needed for maintenance, administration, and disposal of unassigned epinephrine auto-injectors that comply with the unassigned epinephrine auto-injector requirements. One child had a unassigned epinephrine auto injector during the inspection. .

      Corrected Jan 10, 2023, verified Jan 6, 2023. Technical assistance given. Standard 747.501(15).

    • SeriousTexas: Medium High

      Required Admission Information-Completed Food Allergy Emergency Plan

      One child did not have the required food allergy plan.

      Corrected Jan 20, 2023, verified Jan 23, 2023. Technical assistance given. Standard 747.605(16).

  6. Jan 21, 2022Inspection
    4 findings · serious
    • SeriousTexas: Medium High

      Pediatric First-Aid and Pediatric CPR Training - Primary, Assistant, and Substitute Caregivers

      Two cargivers did not have the required CPR/1st Aid Training.

      Corrected Mar 18, 2022, verified Mar 15, 2022. Standard 747.1313(a).

    • SeriousTexas: Medium High

      AP Parent Notification of Liability Insurance - If No Insurance Must Notify Parent in Writing at Enrollment

      Operation has not notified parents of decision not to carry Liability Insurance.

      Corrected Jan 21, 2022, verified Jan 21, 2022. Technical assistance given. Standard 747.213(a).

    • SeriousTexas: Medium High

      Caregiver Required Annual Training-Caring for children younger than 24 months

      Caregivers did not have the required SIDS Training.

      Corrected Mar 18, 2022, verified Mar 15, 2022. Standard 747.1305(c).

    • SeriousTexas: Medium

      Children's Records - Admission Information

      Four children did not have the required Admissions Information.

      Corrected Mar 18, 2022, verified Mar 1, 2022. Standard 747.603(a)(2).

  7. Jan 21, 2022Inspection
    4 findings · serious
    • SeriousTexas: Medium

      Children's Records - Admission Information

      Four children did not have the required Admissions Information.

      Corrected Mar 18, 2022, verified Mar 1, 2022. Standard 747.603(a)(2).

    • SeriousTexas: Medium High

      AP Parent Notification of Liability Insurance - If No Insurance Must Notify Parent in Writing at Enrollment

      Operation has not notified parents of decision not to carry Liability Insurance.

      Corrected Jan 21, 2022, verified Jan 21, 2022. Technical assistance given. Standard 747.213(a).

    • SeriousTexas: Medium High

      Pediatric First-Aid and Pediatric CPR Training - Primary, Assistant, and Substitute Caregivers

      Two cargivers did not have the required CPR/1st Aid Training.

      Corrected Mar 18, 2022, verified Mar 15, 2022. Standard 747.1313(a).

    • SeriousTexas: Medium High

      Caregiver Required Annual Training-Caring for children younger than 24 months

      Caregivers did not have the required SIDS Training.

      Corrected Mar 18, 2022, verified Mar 15, 2022. Standard 747.1305(c).

  8. Jan 21, 2022Inspection
    4 findings · serious
    • SeriousTexas: Medium High

      Pediatric First-Aid and Pediatric CPR Training - Primary, Assistant, and Substitute Caregivers

      Two cargivers did not have the required CPR/1st Aid Training.

      Corrected Mar 18, 2022, verified Mar 15, 2022. Standard 747.1313(a).

    • SeriousTexas: Medium High

      Caregiver Required Annual Training-Caring for children younger than 24 months

      Caregivers did not have the required SIDS Training.

      Corrected Mar 18, 2022, verified Mar 15, 2022. Standard 747.1305(c).

    • SeriousTexas: Medium High

      AP Parent Notification of Liability Insurance - If No Insurance Must Notify Parent in Writing at Enrollment

      Operation has not notified parents of decision not to carry Liability Insurance.

      Corrected Jan 21, 2022, verified Jan 21, 2022. Technical assistance given. Standard 747.213(a).

    • SeriousTexas: Medium

      Children's Records - Admission Information

      Four children did not have the required Admissions Information.

      Corrected Mar 18, 2022, verified Mar 1, 2022. Standard 747.603(a)(2).

  9. Jan 21, 2022Inspection
    4 findings · serious
    • SeriousTexas: Medium High

      Caregiver Required Annual Training-Caring for children younger than 24 months

      Caregivers did not have the required SIDS Training.

      Corrected Mar 18, 2022, verified Mar 15, 2022. Standard 747.1305(c).

    • SeriousTexas: Medium High

      Pediatric First-Aid and Pediatric CPR Training - Primary, Assistant, and Substitute Caregivers

      Two cargivers did not have the required CPR/1st Aid Training.

      Corrected Mar 18, 2022, verified Mar 15, 2022. Standard 747.1313(a).

    • SeriousTexas: Medium High

      AP Parent Notification of Liability Insurance - If No Insurance Must Notify Parent in Writing at Enrollment

      Operation has not notified parents of decision not to carry Liability Insurance.

      Corrected Jan 21, 2022, verified Jan 21, 2022. Technical assistance given. Standard 747.213(a).

    • SeriousTexas: Medium

      Children's Records - Admission Information

      Four children did not have the required Admissions Information.

      Corrected Mar 18, 2022, verified Mar 1, 2022. Standard 747.603(a)(2).

Source. This facility on the Texas HHSC search. Data reloaded nightly.

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