New Heights Learning Zone
11105 Milwaukee Ave, Lubbock, TX 79424
Infant, Toddler, Pre-Kindergarten, School · Monday–Friday
The inspection record is incomplete or awaiting details. Review the published findings and outstanding gaps below.
40 inspections · 8 investigations in 36 months · source checked Sep 16, 2026
The everyday details
State facts · provider details pendingSubsidies accepted in state listing
See fees & availability →Meet New Heights Learning Zone
Provider profileThis provider has not supplied a description yet. Ask about their teaching approach, classroom routines, and what makes their program a fit for your child.
Photo not provided
Photo not provided
Photo not provided
No provider photos have been supplied. These are labeled placeholders, not images of the facility.
What care includes
- Meals providedNot listed
- Snacks providedListed
- Before-school careNot listed
- After-school careNot listed
- Transportation to/from schoolNot listed
- Drop-in careListed
- Part-time careNot listed
- Field tripsNot listed
- Skill classesListed
- Weekend careNot listed
- Night careNot listed
- AccreditedNot listed
- Accepts child care subsidiesListed
“Not listed” means unknown, not unavailable.
See all programs, services & policies →Ask about the program.
Ask about the record.
Bring questions about tuition and fit alongside the findings, correction evidence, and gaps in this record.
Build my tour questions →Tuition, without the guesswork
Choose your needs to prepare a quote request. Rates have not been supplied by this provider.
Rate not provided
Care and schedule availability must be confirmed. Missing pricing does not mean care is free.
- Tuition & billing schedule
- Not provided
- Registration · refund terms
- Not provided
- Deposit · whether credited to tuition
- Not provided
- Meals & snacks
- Not provided
- Annual materials fee
- Not provided
- Late pickup fee
- Not provided
Understand your first month’s cost
Request tuition, required fees, deposit credit, and refund terms in writing. A deposit credited to tuition should not be counted twice. We cannot calculate a total without confirmed amounts.
Help with costs
The state lists subsidy acceptance. Confirm your program, copay, and funded places. Sibling discounts have not been provided.
Openings & waitlists
No provider-confirmed availability has been supplied. An opening is not a reservation.
Infant: availability not confirmed
Ask about your start date, classroom availability, waitlist fees, and when offers are made.
Licensed capacity: 163 children. This is not the number of open places.
Programs & learning
Infant,Toddler,Pre-Kindergarten,School
Snacks Provided,Drop-In Care,Skill Classes
Curriculum and teaching philosophy not provided.
Accreditation information not provided. Licensing does not establish accreditation.
State-sourced · checked Sep 16, 2026. Confirm current details with the provider.
A typical day
The daily schedule has not been supplied. Ask about arrival, meals, outdoor play, rest, learning activities, and pickup.
07:00 AM-06:00 PM
Mon,Tue,Wed,Thu,Fri
Services & accommodations
- Meals providedNot listed
- Snacks providedListed
- Before-school careNot listed
- After-school careNot listed
- Transportation to/from schoolNot listed
- Drop-in careListed
- Part-time careNot listed
- Field tripsNot listed
- Skill classesListed
- Weekend careNot listed
- Night careNot listed
- AccreditedNot listed
- Accepts child care subsidiesListed
Languages spoken and interpreter availability not provided.
Care plans, dietary substitutions, and medication training need confirmation.
Entrance, restroom, and classroom accessibility details not provided.
Individual accommodations, specialist access, and staff training not provided.
People, policies & environment
Not listed
Not listed
Individual qualifications, CPR, and first-aid training not provided.
Current classroom staffing and ratios not provided. Ask on your visit.
Parent updates and conference policies not provided.
Authorized pickup and visitor procedures not provided.
Exclusion and return criteria not provided.
Holiday and staff-development calendar not provided.
Evidence, with the follow-through.
Provider descriptions, prices, and photos never change this record. Every finding below comes from published state evidence.
The inspection record is incomplete or awaiting details. Review the published findings and outstanding gaps below.
Last 36 months · window starts Sep 15, 2023
11 standard(s) appear on multiple visits: 746.305(a)(2) (4 visits); 746.1309(a) (4 visits); 746.3503(a) (4 visits); 746.5101(a) (4 visits); 746.1315(b)(1) (8 visits); 746.901(5) (4 visits); 746.603(a)(2) (4 visits); 746.901 (4 visits); 746.1613(a) (4 visits); 746.613(b) (4 visits); 746.5401 (4 visits). This is a match of standard identifiers, not a judgment about identical circumstances.
State verification published Dec 1, 2025.
Conditions between visits, current staffing, and day-to-day quality. A correction plan is not verification.
72 visits in our data; 0 unmatched findings. Publication and processing can lag events.
Check the latest finding’s evidence
AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
During the investigation, it was determined that the staff was aware of a child receiving medical attention after sustaining an injury while in care but did not report to Child Care Regulation within two days of becoming notified.
State verification published Dec 1, 2025.
Some outcomes or report details are missing. These counts may be incomplete.
Inspection record
Visits available in our Texas data, newest first. Visits with findings are shown in full; runs of clean visits are folded into one line. Findings are quoted from the inspector's report with the Texas risk level beside our severity.
Coverage is incomplete. Pending outcomes, unclassified citations, or missing report details must not be read as no findings. Check the state record.
Inspection history is one input into your decision, not a guarantee of safety or a rating of care quality. How to read this record.
- 2026
- Sep 4, 2026InspectionOutcome pending
- Sep 4, 2026InspectionOutcome pending
- Sep 4, 2026InspectionOutcome pending
- Sep 4, 2026InspectionOutcome pending
- Aug 13, 2026 to Aug 14, 20264 inspections and 4 investigationsNo findingsShow
- Aug 14, 2026 inspection
- Aug 14, 2026 inspection
- Aug 14, 2026 inspection
- Aug 14, 2026 inspection
- Aug 13, 2026 complaint investigation
- Aug 13, 2026 complaint investigation
- Aug 13, 2026 complaint investigation
- Aug 13, 2026 complaint investigation
- 2025
- Nov 18, 2025 to Nov 18, 20254 inspectionsNo findingsShow
- Nov 18, 2025 inspection
- Nov 18, 2025 inspection
- Nov 18, 2025 inspection
- Nov 18, 2025 inspection
- Nov 13, 2025Complaint investigation1 finding · serious
- SeriousTexas: Medium High
AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
During the investigation, it was determined that the staff was aware of a child receiving medical attention after sustaining an injury while in care but did not report to Child Care Regulation within two days of becoming notified.
Correction verified Dec 1, 2025. Technical assistance given. Standard 746.305(a)(2).
- Nov 13, 2025Complaint investigation1 finding · serious
- SeriousTexas: Medium High
AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
During the investigation, it was determined that the staff was aware of a child receiving medical attention after sustaining an injury while in care but did not report to Child Care Regulation within two days of becoming notified.
Correction verified Dec 1, 2025. Technical assistance given. Standard 746.305(a)(2).
- Nov 13, 2025Complaint investigation1 finding · serious
- SeriousTexas: Medium High
AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
During the investigation, it was determined that the staff was aware of a child receiving medical attention after sustaining an injury while in care but did not report to Child Care Regulation within two days of becoming notified.
Correction verified Dec 1, 2025. Technical assistance given. Standard 746.305(a)(2).
- Nov 13, 2025Complaint investigation1 finding · serious
- SeriousTexas: Medium High
AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
During the investigation, it was determined that the staff was aware of a child receiving medical attention after sustaining an injury while in care but did not report to Child Care Regulation within two days of becoming notified.
Correction verified Dec 1, 2025. Technical assistance given. Standard 746.305(a)(2).
- Oct 10, 2025Inspection3 findings · critical
- CriticalTexas: High
Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
The operation does not have a current Annual Fire Inspection. The lastAnnual Fire Inspection conducted was on 5/17/2024.
Correction verified Oct 23, 2025. Technical assistance given. Standard 746.5101(a).
- SeriousTexas: Medium
Documented Annual Training Area - 24 Hours Required
1 out of 4 caregiver records reviewed did not have trainings Recognizing and preventing shaken baby syndrome and abusive head trauma, Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS),and Understanding early childhood brain development for annual training year 2024-2025.
Correction verified Oct 13, 2025. Technical assistance given. Standard 746.1309(a).
- SeriousTexas: Medium High
Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface
It was found during the inspection there was a classroom that had a diaper changing mat that had tears in the material causing the mat to be absorbent. This was corrected during the inspection by replacing the mat with a new mat.
Corrected during the inspection. Technical assistance given. Standard 746.3503(a).
- Oct 10, 2025Inspection3 findings · critical
- CriticalTexas: High
Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
The operation does not have a current Annual Fire Inspection. The lastAnnual Fire Inspection conducted was on 5/17/2024.
Correction verified Oct 23, 2025. Technical assistance given. Standard 746.5101(a).
- SeriousTexas: Medium
Documented Annual Training Area - 24 Hours Required
1 out of 4 caregiver records reviewed did not have trainings Recognizing and preventing shaken baby syndrome and abusive head trauma, Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS),and Understanding early childhood brain development for annual training year 2024-2025.
Correction verified Oct 13, 2025. Technical assistance given. Standard 746.1309(a).
- SeriousTexas: Medium High
Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface
It was found during the inspection there was a classroom that had a diaper changing mat that had tears in the material causing the mat to be absorbent. This was corrected during the inspection by replacing the mat with a new mat.
Corrected during the inspection. Technical assistance given. Standard 746.3503(a).
- Oct 10, 2025Inspection3 findings · critical
- CriticalTexas: High
Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
The operation does not have a current Annual Fire Inspection. The lastAnnual Fire Inspection conducted was on 5/17/2024.
Correction verified Oct 23, 2025. Technical assistance given. Standard 746.5101(a).
- SeriousTexas: Medium
Documented Annual Training Area - 24 Hours Required
1 out of 4 caregiver records reviewed did not have trainings Recognizing and preventing shaken baby syndrome and abusive head trauma, Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS),and Understanding early childhood brain development for annual training year 2024-2025.
Correction verified Oct 13, 2025. Technical assistance given. Standard 746.1309(a).
- SeriousTexas: Medium High
Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface
It was found during the inspection there was a classroom that had a diaper changing mat that had tears in the material causing the mat to be absorbent. This was corrected during the inspection by replacing the mat with a new mat.
Corrected during the inspection. Technical assistance given. Standard 746.3503(a).
- Oct 10, 2025Inspection3 findings · critical
- CriticalTexas: High
Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
The operation does not have a current Annual Fire Inspection. The lastAnnual Fire Inspection conducted was on 5/17/2024.
Correction verified Oct 23, 2025. Technical assistance given. Standard 746.5101(a).
- SeriousTexas: Medium High
Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface
It was found during the inspection there was a classroom that had a diaper changing mat that had tears in the material causing the mat to be absorbent. This was corrected during the inspection by replacing the mat with a new mat.
Corrected during the inspection. Technical assistance given. Standard 746.3503(a).
- SeriousTexas: Medium
Documented Annual Training Area - 24 Hours Required
1 out of 4 caregiver records reviewed did not have trainings Recognizing and preventing shaken baby syndrome and abusive head trauma, Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS),and Understanding early childhood brain development for annual training year 2024-2025.
Correction verified Oct 13, 2025. Technical assistance given. Standard 746.1309(a).
- 2024
- Dec 3, 2024Inspection2 findings · serious
- SeriousTexas: Medium High
CPR Training and Recertification Adhere to Guidelines-skill based
Follow up was conducted and it was found that 2 out of the 3 missing still did not have the hands on skill based training for CPR and has been employed more than 90 days.
Correction verified Dec 6, 2024. Standard 746.1315(b)(1).
- MinorTexas: Medium Low
Required Personnel Records - Required Affidavit (Form 2912)
1 out of 4 records reviewed was missing the Pre-Employment Affidavit.
Correction verified Dec 6, 2024. Standard 746.901(5).
- Dec 3, 2024Inspection2 findings · serious
- SeriousTexas: Medium High
CPR Training and Recertification Adhere to Guidelines-skill based
Follow up was conducted and it was found that 2 out of the 3 missing still did not have the hands on skill based training for CPR and has been employed more than 90 days.
Correction verified Dec 6, 2024. Standard 746.1315(b)(1).
- MinorTexas: Medium Low
Required Personnel Records - Required Affidavit (Form 2912)
1 out of 4 records reviewed was missing the Pre-Employment Affidavit.
Correction verified Dec 6, 2024. Standard 746.901(5).
- Dec 3, 2024Inspection2 findings · serious
- SeriousTexas: Medium High
CPR Training and Recertification Adhere to Guidelines-skill based
Follow up was conducted and it was found that 2 out of the 3 missing still did not have the hands on skill based training for CPR and has been employed more than 90 days.
Correction verified Dec 6, 2024. Standard 746.1315(b)(1).
- MinorTexas: Medium Low
Required Personnel Records - Required Affidavit (Form 2912)
1 out of 4 records reviewed was missing the Pre-Employment Affidavit.
Correction verified Dec 6, 2024. Standard 746.901(5).
- Dec 3, 2024Inspection2 findings · serious
- SeriousTexas: Medium High
CPR Training and Recertification Adhere to Guidelines-skill based
Follow up was conducted and it was found that 2 out of the 3 missing still did not have the hands on skill based training for CPR and has been employed more than 90 days.
Correction verified Dec 6, 2024. Standard 746.1315(b)(1).
- MinorTexas: Medium Low
Required Personnel Records - Required Affidavit (Form 2912)
1 out of 4 records reviewed was missing the Pre-Employment Affidavit.
Correction verified Dec 6, 2024. Standard 746.901(5).
- Nov 18, 2024Inspection5 findings · serious
- SeriousTexas: Medium
Children's Records - Admission Information
1 out of 10 records reviewed was missing a child's addmission form. 1 out of 10 records reviewed was missing the address for the Emergency Contact person. 1 out of 10 records reviewed was missing Emergency Medical Care information. 1 out of 10 records reveiwed was missing an Immunization Record.
Correction verified Dec 3, 2024. Standard 746.603(a)(2).
- SeriousTexas: Medium
Required Personnel Records
4 out of 10 records reviewed was missing the Pre-Employment Affadavit. 2 out of 10 records reviewed was missing the Notorized Affadavit.
Correction verified Dec 3, 2024. Standard 746.901.
- SeriousTexas: Medium
Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
It was found that the operation reduced the number of caregivers in a classroom during naptime. This classroom was combined and had an infant in the classroom therefore this classroom was out of ratio. There were 18 children ranging from 17 months to 2 years old. Out of the 18 children in the room there was 1 child under the age of 18 months.
Correction verified Dec 3, 2024. Technical assistance given. Standard 746.1613(a).
- SeriousTexas: Medium High
Immunization Records, Exceptions, and Exemptions Current
2 out of 10 records reviewed did not have current immunization record on file.
Correction verified Dec 3, 2024. Standard 746.613(b).
- SeriousTexas: Medium High
CPR Training and Recertification Adhere to Guidelines-skill based
3 out of 10 records reviewed did not have the hands on skill based training for CPR and has been employed more than 90 days.
Correction verified Dec 3, 2024. Technical assistance given. Standard 746.1315(b)(1).
- Nov 18, 2024Inspection5 findings · serious
- SeriousTexas: Medium
Children's Records - Admission Information
1 out of 10 records reviewed was missing a child's addmission form. 1 out of 10 records reviewed was missing the address for the Emergency Contact person. 1 out of 10 records reviewed was missing Emergency Medical Care information. 1 out of 10 records reveiwed was missing an Immunization Record.
Correction verified Dec 3, 2024. Standard 746.603(a)(2).
- SeriousTexas: Medium High
CPR Training and Recertification Adhere to Guidelines-skill based
3 out of 10 records reviewed did not have the hands on skill based training for CPR and has been employed more than 90 days.
Correction verified Dec 3, 2024. Technical assistance given. Standard 746.1315(b)(1).
- SeriousTexas: Medium High
Immunization Records, Exceptions, and Exemptions Current
2 out of 10 records reviewed did not have current immunization record on file.
Correction verified Dec 3, 2024. Standard 746.613(b).
- SeriousTexas: Medium
Required Personnel Records
4 out of 10 records reviewed was missing the Pre-Employment Affadavit. 2 out of 10 records reviewed was missing the Notorized Affadavit.
Correction verified Dec 3, 2024. Standard 746.901.
- SeriousTexas: Medium
Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
It was found that the operation reduced the number of caregivers in a classroom during naptime. This classroom was combined and had an infant in the classroom therefore this classroom was out of ratio. There were 18 children ranging from 17 months to 2 years old. Out of the 18 children in the room there was 1 child under the age of 18 months.
Correction verified Dec 3, 2024. Technical assistance given. Standard 746.1613(a).
- Nov 18, 2024Inspection5 findings · serious
- SeriousTexas: Medium High
Immunization Records, Exceptions, and Exemptions Current
2 out of 10 records reviewed did not have current immunization record on file.
Correction verified Dec 3, 2024. Standard 746.613(b).
- SeriousTexas: Medium
Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
It was found that the operation reduced the number of caregivers in a classroom during naptime. This classroom was combined and had an infant in the classroom therefore this classroom was out of ratio. There were 18 children ranging from 17 months to 2 years old. Out of the 18 children in the room there was 1 child under the age of 18 months.
Correction verified Dec 3, 2024. Technical assistance given. Standard 746.1613(a).
- SeriousTexas: Medium
Required Personnel Records
4 out of 10 records reviewed was missing the Pre-Employment Affadavit. 2 out of 10 records reviewed was missing the Notorized Affadavit.
Correction verified Dec 3, 2024. Standard 746.901.
- SeriousTexas: Medium
Children's Records - Admission Information
1 out of 10 records reviewed was missing a child's addmission form. 1 out of 10 records reviewed was missing the address for the Emergency Contact person. 1 out of 10 records reviewed was missing Emergency Medical Care information. 1 out of 10 records reveiwed was missing an Immunization Record.
Correction verified Dec 3, 2024. Standard 746.603(a)(2).
- SeriousTexas: Medium High
CPR Training and Recertification Adhere to Guidelines-skill based
3 out of 10 records reviewed did not have the hands on skill based training for CPR and has been employed more than 90 days.
Correction verified Dec 3, 2024. Technical assistance given. Standard 746.1315(b)(1).
- Nov 18, 2024Inspection5 findings · serious
- SeriousTexas: Medium
Children's Records - Admission Information
1 out of 10 records reviewed was missing a child's addmission form. 1 out of 10 records reviewed was missing the address for the Emergency Contact person. 1 out of 10 records reviewed was missing Emergency Medical Care information. 1 out of 10 records reveiwed was missing an Immunization Record.
Correction verified Dec 3, 2024. Standard 746.603(a)(2).
- SeriousTexas: Medium
Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
It was found that the operation reduced the number of caregivers in a classroom during naptime. This classroom was combined and had an infant in the classroom therefore this classroom was out of ratio. There were 18 children ranging from 17 months to 2 years old. Out of the 18 children in the room there was 1 child under the age of 18 months.
Correction verified Dec 3, 2024. Technical assistance given. Standard 746.1613(a).
- SeriousTexas: Medium
Required Personnel Records
4 out of 10 records reviewed was missing the Pre-Employment Affadavit. 2 out of 10 records reviewed was missing the Notorized Affadavit.
Correction verified Dec 3, 2024. Standard 746.901.
- SeriousTexas: Medium High
Immunization Records, Exceptions, and Exemptions Current
2 out of 10 records reviewed did not have current immunization record on file.
Correction verified Dec 3, 2024. Standard 746.613(b).
- SeriousTexas: Medium High
CPR Training and Recertification Adhere to Guidelines-skill based
3 out of 10 records reviewed did not have the hands on skill based training for CPR and has been employed more than 90 days.
Correction verified Dec 3, 2024. Technical assistance given. Standard 746.1315(b)(1).
- Mar 22, 2024 to Jun 4, 202412 inspectionsNo findingsShow
- Jun 4, 2024 inspection
- Jun 4, 2024 inspection
- Jun 4, 2024 inspection
- Jun 4, 2024 inspection
- May 29, 2024 inspection
- May 29, 2024 inspection
- May 29, 2024 inspection
- May 29, 2024 inspection
- Mar 22, 2024 inspection
- Mar 22, 2024 inspection
- Mar 22, 2024 inspection
- Mar 22, 2024 inspection
- 2023
- Dec 4, 2023Inspection1 finding · serious
- SeriousTexas: Medium High
Requirement of Gas Leak Inspection
It was found during the inspection that the last gas inspection was conducted on 6/25/2021.
Correction verified Jan 2, 2024. Technical assistance given. Standard 746.5401.
- Dec 4, 2023Inspection1 finding · serious
- SeriousTexas: Medium High
Requirement of Gas Leak Inspection
It was found during the inspection that the last gas inspection was conducted on 6/25/2021.
Correction verified Jan 2, 2024. Technical assistance given. Standard 746.5401.
- Dec 4, 2023Inspection1 finding · serious
- SeriousTexas: Medium High
Requirement of Gas Leak Inspection
It was found during the inspection that the last gas inspection was conducted on 6/25/2021.
Correction verified Jan 2, 2024. Technical assistance given. Standard 746.5401.
- Dec 4, 2023Inspection1 finding · serious
- SeriousTexas: Medium High
Requirement of Gas Leak Inspection
It was found during the inspection that the last gas inspection was conducted on 6/25/2021.
Correction verified Jan 2, 2024. Technical assistance given. Standard 746.5401.
Show 24 older visits, not counted aboveHide older visits
- Jan 10, 2023 to Jan 10, 20234 inspectionsNo findingsShow
- Jan 10, 2023 inspection
- Jan 10, 2023 inspection
- Jan 10, 2023 inspection
- Jan 10, 2023 inspection
- 2022
- Dec 30, 2022Inspection5 findings · critical
- CriticalTexas: High
AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
A caregiver was allowed to be alone with a group of children when the conditions of their background check stated that they cannot be alone with a child or group of children. Note- This was corrected during the inspection when a 2nd caregiver without conditions came into the classroom.
Corrected during the inspection. Technical assistance given. Standard 745.635(3).
- CriticalTexas: High
Activities for Infants - Not in Restrictive Device for more than 15 Minutes
During the inspection an infant was observed awake in a restrictive device and the caregver reported the child had been in the restrictive device awake for 30 minutes. This was corrected during the inspection when the caregiver removed the child from the restrictive device.
Corrected during the inspection. Technical assistance given. Standard 746.2417(2)(B).
- SeriousTexas: Medium High
Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
The director did not have proof of current CPR/First Aid certification.
Correction verified Jan 6, 2023. Technical assistance given. Standard 746.1315(a).
- SeriousTexas: Medium
Written Feeding Instructions - Review and Update Every 30 Days
One infant's feeding instructions has not been updated since 5/01/2022.
Correction verified Jan 6, 2023. Technical assistance given. Standard 746.2421(b).
- SeriousTexas: Medium High
Required Records Maintained and Made Available - Fire Inspection Report, Including Written Approval for Above/Below Ground Level Care
During the inspection it was observed that the last fire inspection was conducted on 6/16/2021
Correction verified Jan 6, 2023. Technical assistance given. Standard 746.801(11).
- Dec 30, 2022Inspection5 findings · critical
- CriticalTexas: High
AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
A caregiver was allowed to be alone with a group of children when the conditions of their background check stated that they cannot be alone with a child or group of children. Note- This was corrected during the inspection when a 2nd caregiver without conditions came into the classroom.
Corrected during the inspection. Technical assistance given. Standard 745.635(3).
- CriticalTexas: High
Activities for Infants - Not in Restrictive Device for more than 15 Minutes
During the inspection an infant was observed awake in a restrictive device and the caregver reported the child had been in the restrictive device awake for 30 minutes. This was corrected during the inspection when the caregiver removed the child from the restrictive device.
Corrected during the inspection. Technical assistance given. Standard 746.2417(2)(B).
- SeriousTexas: Medium High
Required Records Maintained and Made Available - Fire Inspection Report, Including Written Approval for Above/Below Ground Level Care
During the inspection it was observed that the last fire inspection was conducted on 6/16/2021
Correction verified Jan 6, 2023. Technical assistance given. Standard 746.801(11).
- SeriousTexas: Medium High
Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
The director did not have proof of current CPR/First Aid certification.
Correction verified Jan 6, 2023. Technical assistance given. Standard 746.1315(a).
- SeriousTexas: Medium
Written Feeding Instructions - Review and Update Every 30 Days
One infant's feeding instructions has not been updated since 5/01/2022.
Correction verified Jan 6, 2023. Technical assistance given. Standard 746.2421(b).
- Dec 30, 2022Inspection5 findings · critical
- CriticalTexas: High
Activities for Infants - Not in Restrictive Device for more than 15 Minutes
During the inspection an infant was observed awake in a restrictive device and the caregver reported the child had been in the restrictive device awake for 30 minutes. This was corrected during the inspection when the caregiver removed the child from the restrictive device.
Corrected during the inspection. Technical assistance given. Standard 746.2417(2)(B).
- CriticalTexas: High
AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
A caregiver was allowed to be alone with a group of children when the conditions of their background check stated that they cannot be alone with a child or group of children. Note- This was corrected during the inspection when a 2nd caregiver without conditions came into the classroom.
Corrected during the inspection. Technical assistance given. Standard 745.635(3).
- SeriousTexas: Medium High
Required Records Maintained and Made Available - Fire Inspection Report, Including Written Approval for Above/Below Ground Level Care
During the inspection it was observed that the last fire inspection was conducted on 6/16/2021
Correction verified Jan 6, 2023. Technical assistance given. Standard 746.801(11).
- SeriousTexas: Medium High
Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
The director did not have proof of current CPR/First Aid certification.
Correction verified Jan 6, 2023. Technical assistance given. Standard 746.1315(a).
- SeriousTexas: Medium
Written Feeding Instructions - Review and Update Every 30 Days
One infant's feeding instructions has not been updated since 5/01/2022.
Correction verified Jan 6, 2023. Technical assistance given. Standard 746.2421(b).
- Dec 30, 2022Inspection5 findings · critical
- CriticalTexas: High
Activities for Infants - Not in Restrictive Device for more than 15 Minutes
During the inspection an infant was observed awake in a restrictive device and the caregver reported the child had been in the restrictive device awake for 30 minutes. This was corrected during the inspection when the caregiver removed the child from the restrictive device.
Corrected during the inspection. Technical assistance given. Standard 746.2417(2)(B).
- CriticalTexas: High
AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
A caregiver was allowed to be alone with a group of children when the conditions of their background check stated that they cannot be alone with a child or group of children. Note- This was corrected during the inspection when a 2nd caregiver without conditions came into the classroom.
Corrected during the inspection. Technical assistance given. Standard 745.635(3).
- SeriousTexas: Medium High
Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
The director did not have proof of current CPR/First Aid certification.
Correction verified Jan 6, 2023. Technical assistance given. Standard 746.1315(a).
- SeriousTexas: Medium High
Required Records Maintained and Made Available - Fire Inspection Report, Including Written Approval for Above/Below Ground Level Care
During the inspection it was observed that the last fire inspection was conducted on 6/16/2021
Correction verified Jan 6, 2023. Technical assistance given. Standard 746.801(11).
- SeriousTexas: Medium
Written Feeding Instructions - Review and Update Every 30 Days
One infant's feeding instructions has not been updated since 5/01/2022.
Correction verified Jan 6, 2023. Technical assistance given. Standard 746.2421(b).
- Jul 25, 2022Inspection2 findings · serious
- SeriousTexas: Medium
Maintenance Procedures for Active Play - Monthly Maintenance Checklist
The maintenance checklist is not current as the last one was conducted on 1/03/2022. During the inspection the operations CEO conducted and documented an inspection of the active play space and equipment.
Corrected during the inspection. Technical assistance given. Standard 746.4751(b).
- SeriousTexas: Medium
Documentation of Drills
The fire drill is not current as the last one was conducted on 12/21/2021. A fire drill was conducted and documented during the inspection.
Corrected during the inspection. Technical assistance given. Standard 746.5205(4).
- Jul 25, 2022Inspection2 findings · serious
- SeriousTexas: Medium
Documentation of Drills
The fire drill is not current as the last one was conducted on 12/21/2021. A fire drill was conducted and documented during the inspection.
Corrected during the inspection. Technical assistance given. Standard 746.5205(4).
- SeriousTexas: Medium
Maintenance Procedures for Active Play - Monthly Maintenance Checklist
The maintenance checklist is not current as the last one was conducted on 1/03/2022. During the inspection the operations CEO conducted and documented an inspection of the active play space and equipment.
Corrected during the inspection. Technical assistance given. Standard 746.4751(b).
- Jul 25, 2022Inspection2 findings · serious
- SeriousTexas: Medium
Maintenance Procedures for Active Play - Monthly Maintenance Checklist
The maintenance checklist is not current as the last one was conducted on 1/03/2022. During the inspection the operations CEO conducted and documented an inspection of the active play space and equipment.
Corrected during the inspection. Technical assistance given. Standard 746.4751(b).
- SeriousTexas: Medium
Documentation of Drills
The fire drill is not current as the last one was conducted on 12/21/2021. A fire drill was conducted and documented during the inspection.
Corrected during the inspection. Technical assistance given. Standard 746.5205(4).
- Jul 25, 2022Inspection2 findings · serious
- SeriousTexas: Medium
Documentation of Drills
The fire drill is not current as the last one was conducted on 12/21/2021. A fire drill was conducted and documented during the inspection.
Corrected during the inspection. Technical assistance given. Standard 746.5205(4).
- SeriousTexas: Medium
Maintenance Procedures for Active Play - Monthly Maintenance Checklist
The maintenance checklist is not current as the last one was conducted on 1/03/2022. During the inspection the operations CEO conducted and documented an inspection of the active play space and equipment.
Corrected during the inspection. Technical assistance given. Standard 746.4751(b).
- Jan 21, 2022 to May 16, 20228 inspections and 4 investigationsNo findingsShow
- May 16, 2022 inspection
- May 16, 2022 inspection
- May 16, 2022 inspection
- May 16, 2022 inspection
- May 12, 2022 complaint investigation
- May 12, 2022 complaint investigation
- May 12, 2022 complaint investigation
- May 12, 2022 complaint investigation
- Jan 21, 2022 inspection
- Jan 21, 2022 inspection
- Jan 21, 2022 inspection
- Jan 21, 2022 inspection
Source. This facility on the Texas HHSC search. Data reloaded nightly.
Think something here is wrong? Texas corrects its own records; here is how to ask them, and how to tell us. We change nothing ourselves.
Facts from the license
- Permit
- Full Permit, issued Feb 25, 2022
- Capacity
- 163 children (licensed maximum, not openings)
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-06:00 PM · Mon,Tue,Wed,Thu,Fri
- Subsidies
- Accepted
- County
- Lubbock
Compare nearby
Same 36-month summary window. Different operating histories and coverage limit comparisons.
| Daycare | Ages | Licensed capacity | Hours | Findings, 36 mo |
|---|---|---|---|---|
| New Heights Learning Zone this page | Infant–School | 163 | 7a–6p | 4 crit·40 ser·4 min |
| Belle's & Beau's Childcare Center | Infant–School | 132 | 6:30a–6:30p | 8 crit·24 ser |
| Calvary Weekday Ministries | Infant–School | 210 | 8:30a–3:30p | 4 crit |
| Children's Orchard Academy | Infant–School | 238 | 6:30a–6:30p | 8 crit·16 ser |
| Depot Express 2 | Pre-K–School | 130 | 3p–6p | Clear |
| Depot Express 3 | Pre-K–School | 130 | 3p–6p | Clear |
| Depot Express 4 | Pre-K–School | 104 | 3p–6p | Clear |
- New Heights Learning Zonethis pageInfant–School · 163 licensed capacity4 crit·40 ser·4 min
- Infant–School · 132 licensed capacity8 crit·24 ser
- Infant–School · 210 licensed capacity4 crit
- Infant–School · 238 licensed capacity8 crit·16 ser
- Pre-K–School · 130 licensed capacityClear
- Pre-K–School · 130 licensed capacityClear
- Pre-K–School · 104 licensed capacityClear
Your tour, better prepared
- What will we pay in the first month, and what is refundable? Confirm how the deposit is credited.
- Is a place available for our age group and start date? Can you confirm that in writing?
- Who would be our child’s regular teacher, and how are absences covered? What are the current classroom ratios?
- What changed after the finding about “AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization”? Can you show the correction evidence and how the procedure is checked today?
- The same standard appears on more than one visit. What has changed to prevent recurrence?
- How do you handle allergies, medication, accessibility, and additional support needs?
- Some report details are missing here. Can you share the complete reports and their outcomes?
Enable JavaScript to save visit notes on this browser.
Contact & location
11105 Milwaukee Ave, Lubbock, TX 79424
State-sourced · checked Sep 16, 2026. Confirm current details with the provider.
State records and provider information have separate sources. Provider claims do not establish independently verified care quality. Missing data is not evidence of an issue-free record.