Primrose School of Frisco West
333 W Lebanon, Frisco, TX 75036
Infant, Toddler, Pre-Kindergarten, School · Monday–Friday
12 critical, 8 serious findings across 64 visits in the last 36 months. Most recent critical finding: May 14, 2026.
44 inspections · 20 investigations in 36 months · source checked Sep 16, 2026
The everyday details
State facts · provider details pendingSubsidies not accepted in state listing
See fees & availability →Meet Primrose School of Frisco West
Provider profileThis provider has not supplied a description yet. Ask about their teaching approach, classroom routines, and what makes their program a fit for your child.
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No provider photos have been supplied. These are labeled placeholders, not images of the facility.
What care includes
- Meals providedListed
- Snacks providedListed
- Before-school careNot listed
- After-school careListed
- Transportation to/from schoolListed
- Drop-in careNot listed
- Part-time careListed
- Field tripsListed
- Skill classesListed
- Weekend careNot listed
- Night careNot listed
- AccreditedListed
- Accepts child care subsidiesNot accepted
“Not listed” means unknown, not unavailable.
See all programs, services & policies →Ask about the program.
Ask about the record.
Bring questions about tuition and fit alongside the findings, correction evidence, and gaps in this record.
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Rate not provided
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- Tuition & billing schedule
- Not provided
- Registration · refund terms
- Not provided
- Deposit · whether credited to tuition
- Not provided
- Meals & snacks
- Not provided
- Annual materials fee
- Not provided
- Late pickup fee
- Not provided
Understand your first month’s cost
Request tuition, required fees, deposit credit, and refund terms in writing. A deposit credited to tuition should not be counted twice. We cannot calculate a total without confirmed amounts.
Help with costs
The state lists subsidies as not accepted. Confirm current payment options. Sibling discounts have not been provided.
Openings & waitlists
No provider-confirmed availability has been supplied. An opening is not a reservation.
Infant: availability not confirmed
Ask about your start date, classroom availability, waitlist fees, and when offers are made.
Licensed capacity: 240 children. This is not the number of open places.
Programs & learning
Infant,Toddler,Pre-Kindergarten,School
School Age Care,Accredited,Meals Provided ,After School Care,Snacks Provided,Skill Classes,Part Time Care,Transportation to/from School ,Field Trips
Curriculum and teaching philosophy not provided.
Accredited is listed in the state data. Confirm the accreditor and current standing.
State-sourced · checked Sep 16, 2026. Confirm current details with the provider.
A typical day
The daily schedule has not been supplied. Ask about arrival, meals, outdoor play, rest, learning activities, and pickup.
07:00 AM-06:00 PM
Mon,Tue,Wed,Thu,Fri
Services & accommodations
- Meals providedListed
- Snacks providedListed
- Before-school careNot listed
- After-school careListed
- Transportation to/from schoolListed
- Drop-in careNot listed
- Part-time careListed
- Field tripsListed
- Skill classesListed
- Weekend careNot listed
- Night careNot listed
- AccreditedListed
- Accepts child care subsidiesNot accepted
Languages spoken and interpreter availability not provided.
Care plans, dietary substitutions, and medication training need confirmation.
Entrance, restroom, and classroom accessibility details not provided.
Individual accommodations, specialist access, and staff training not provided.
People, policies & environment
Not listed
Not listed
Individual qualifications, CPR, and first-aid training not provided.
Current classroom staffing and ratios not provided. Ask on your visit.
Parent updates and conference policies not provided.
Authorized pickup and visitor procedures not provided.
Exclusion and return criteria not provided.
Holiday and staff-development calendar not provided.
Evidence, with the follow-through.
Provider descriptions, prices, and photos never change this record. Every finding below comes from published state evidence.
12 critical, 8 serious findings across 64 visits in the last 36 months. Most recent critical finding: May 14, 2026.
Last 36 months · window starts Sep 15, 2023
3 standard(s) appear on multiple visits: 746.1205(a)(4) (12 visits); 746.3809 (4 visits); 746.1315(a) (4 visits). This is a match of standard identifiers, not a judgment about identical circumstances.
State verification published May 27, 2026.
Conditions between visits, current staffing, and day-to-day quality. A correction plan is not verification.
84 visits in our data; 0 unmatched findings. Publication and processing can lag events.
Check the latest finding’s evidence
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
According to the information collected throughout the investigation, it was determined that a child had been left unattended outdoors for roughly 6 minutes.
State verification published May 27, 2026.
Inspection record
Visits available in our Texas data, newest first. Visits with findings are shown in full; runs of clean visits are folded into one line. Findings are quoted from the inspector's report with the Texas risk level beside our severity.
Inspection history is one input into your decision, not a guarantee of safety or a rating of care quality. How to read this record.
- 2026
- May 14, 2026 to Jul 7, 20269 inspectionsNo findingsShow
- Jul 7, 2026 inspection
- Jul 7, 2026 inspection
- Jul 7, 2026 inspection
- Jul 7, 2026 inspection
- May 27, 2026 inspection
- May 27, 2026 inspection
- May 27, 2026 inspection
- May 27, 2026 inspection
- May 14, 2026 inspection
- May 14, 2026Self-reported incident1 finding · critical
- CriticalTexas: High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
According to the information collected throughout the investigation, it was determined that a child had been left unattended outdoors for roughly 6 minutes.
Correction verified May 27, 2026. Technical assistance given. Standard 746.1205(a)(4).
- May 14, 2026InspectionNo findings
- May 14, 2026Self-reported incident1 finding · critical
- CriticalTexas: High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
According to the information collected throughout the investigation, it was determined that a child had been left unattended outdoors for roughly 6 minutes.
Correction verified May 27, 2026. Technical assistance given. Standard 746.1205(a)(4).
- May 14, 2026InspectionNo findings
- May 14, 2026Self-reported incident1 finding · critical
- CriticalTexas: High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
According to the information collected throughout the investigation, it was determined that a child had been left unattended outdoors for roughly 6 minutes.
Correction verified May 27, 2026. Technical assistance given. Standard 746.1205(a)(4).
- May 14, 2026Self-reported incident1 finding · critical
- CriticalTexas: High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
According to the information collected throughout the investigation, it was determined that a child had been left unattended outdoors for roughly 6 minutes.
Correction verified May 27, 2026. Technical assistance given. Standard 746.1205(a)(4).
- Jan 22, 2026 to May 14, 20269 inspections and 4 investigationsNo findingsShow
- May 14, 2026 inspection
- Feb 3, 2026 inspection
- Feb 3, 2026 inspection
- Feb 3, 2026 inspection
- Feb 3, 2026 inspection
- Feb 2, 2026 self-reported incident
- Feb 2, 2026 self-reported incident
- Feb 2, 2026 self-reported incident
- Feb 2, 2026 self-reported incident
- Jan 22, 2026 inspection
- Jan 22, 2026 inspection
- Jan 22, 2026 inspection
- Jan 22, 2026 inspection
- Jan 21, 2026Self-reported incident1 finding · critical
- CriticalTexas: High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A 3-year-old child was observed on surveillance video being left behind alone outside for approximately 6 minutes and 20 seconds before a caregiver from a different classroom entered the play area after she was noticed to be alone. She was then returned to her classroom immediately.
Correction verified Feb 3, 2026. Technical assistance given. Standard 746.1205(a)(4).
- Jan 21, 2026Self-reported incident1 finding · critical
- CriticalTexas: High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A 3-year-old child was observed on surveillance video being left behind alone outside for approximately 6 minutes and 20 seconds before a caregiver from a different classroom entered the play area after she was noticed to be alone. She was then returned to her classroom immediately.
Correction verified Feb 3, 2026. Technical assistance given. Standard 746.1205(a)(4).
- Jan 21, 2026Self-reported incident1 finding · critical
- CriticalTexas: High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A 3-year-old child was observed on surveillance video being left behind alone outside for approximately 6 minutes and 20 seconds before a caregiver from a different classroom entered the play area after she was noticed to be alone. She was then returned to her classroom immediately.
Correction verified Feb 3, 2026. Technical assistance given. Standard 746.1205(a)(4).
- Jan 21, 2026Self-reported incident1 finding · critical
- CriticalTexas: High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A 3-year-old child was observed on surveillance video being left behind alone outside for approximately 6 minutes and 20 seconds before a caregiver from a different classroom entered the play area after she was noticed to be alone. She was then returned to her classroom immediately.
Correction verified Feb 3, 2026. Technical assistance given. Standard 746.1205(a)(4).
- 2025
- Sep 3, 2025 to Sep 3, 20254 inspectionsNo findingsShow
- Sep 3, 2025 inspection
- Sep 3, 2025 inspection
- Sep 3, 2025 inspection
- Sep 3, 2025 inspection
- 2024
- Nov 5, 2024Inspection1 finding · serious
- SeriousTexas: Medium
Medication No Longer Used
The medication box was inspected, revealing that many medications were past their expiration date. The director corrected the situation during the inspection by removing the expired medication.
Corrected during the inspection. Technical assistance given. Standard 746.3809.
- Nov 5, 2024Inspection1 finding · serious
- SeriousTexas: Medium
Medication No Longer Used
The medication box was inspected, revealing that many medications were past their expiration date. The director corrected the situation during the inspection by removing the expired medication.
Corrected during the inspection. Technical assistance given. Standard 746.3809.
- Nov 5, 2024Inspection1 finding · serious
- SeriousTexas: Medium
Medication No Longer Used
The medication box was inspected, revealing that many medications were past their expiration date. The director corrected the situation during the inspection by removing the expired medication.
Corrected during the inspection. Technical assistance given. Standard 746.3809.
- Nov 5, 2024Inspection1 finding · serious
- SeriousTexas: Medium
Medication No Longer Used
The medication box was inspected, revealing that many medications were past their expiration date. The director corrected the situation during the inspection by removing the expired medication.
Corrected during the inspection. Technical assistance given. Standard 746.3809.
- Jan 2, 2024 to Jan 2, 20244 inspectionsNo findingsShow
- Jan 2, 2024 inspection
- Jan 2, 2024 inspection
- Jan 2, 2024 inspection
- Jan 2, 2024 inspection
- 2023
- Dec 8, 2023 to Dec 8, 20234 inspectionsNo findingsShow
- Dec 8, 2023 inspection
- Dec 8, 2023 inspection
- Dec 8, 2023 inspection
- Dec 8, 2023 inspection
- Dec 7, 2023Self-reported incident1 finding · critical
- CriticalTexas: High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A child was left without supervision in the playground area for around 2 minutes.
Correction verified Jan 2, 2024. Technical assistance given. Standard 746.1205(a)(4).
- Dec 7, 2023Self-reported incident1 finding · critical
- CriticalTexas: High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A child was left without supervision in the playground area for around 2 minutes.
Correction verified Jan 2, 2024. Technical assistance given. Standard 746.1205(a)(4).
- Dec 7, 2023Self-reported incident1 finding · critical
- CriticalTexas: High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A child was left without supervision in the playground area for around 2 minutes.
Correction verified Jan 2, 2024. Technical assistance given. Standard 746.1205(a)(4).
- Dec 7, 2023Self-reported incident1 finding · critical
- CriticalTexas: High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A child was left without supervision in the playground area for around 2 minutes.
Correction verified Jan 2, 2024. Technical assistance given. Standard 746.1205(a)(4).
- Dec 6, 2023Inspection1 finding · serious
- SeriousTexas: Medium High
Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
A caregiver has an expired pediatric CPR/FIRST AID certification since August/2023.
Correction verified Dec 18, 2023. Technical assistance given. Standard 746.1315(a).
- Dec 6, 2023Inspection1 finding · serious
- SeriousTexas: Medium High
Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
A caregiver has an expired pediatric CPR/FIRST AID certification since August/2023.
Correction verified Dec 18, 2023. Technical assistance given. Standard 746.1315(a).
- Dec 6, 2023Inspection1 finding · serious
- SeriousTexas: Medium High
Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
A caregiver has an expired pediatric CPR/FIRST AID certification since August/2023.
Correction verified Dec 18, 2023. Technical assistance given. Standard 746.1315(a).
- Dec 6, 2023Inspection1 finding · serious
- SeriousTexas: Medium High
Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
A caregiver has an expired pediatric CPR/FIRST AID certification since August/2023.
Correction verified Dec 18, 2023. Technical assistance given. Standard 746.1315(a).
- Oct 26, 2023 to Nov 1, 20234 inspections and 4 investigationsNo findingsShow
- Nov 1, 2023 inspection
- Nov 1, 2023 inspection
- Nov 1, 2023 inspection
- Nov 1, 2023 inspection
- Oct 26, 2023 complaint investigation
- Oct 26, 2023 complaint investigation
- Oct 26, 2023 complaint investigation
- Oct 26, 2023 complaint investigation
Show 20 older visits, not counted aboveHide older visits
- Jan 17, 2023 to Aug 31, 20238 inspections and 4 investigationsNo findingsShow
- Aug 31, 2023 inspection
- Aug 31, 2023 inspection
- Aug 31, 2023 inspection
- Aug 31, 2023 inspection
- Aug 30, 2023 self-reported incident
- Aug 30, 2023 self-reported incident
- Aug 30, 2023 self-reported incident
- Aug 30, 2023 self-reported incident
- Jan 17, 2023 inspection
- Jan 17, 2023 inspection
- Jan 17, 2023 inspection
- Jan 17, 2023 inspection
- 2022
- Feb 25, 2022 to Feb 25, 20224 inspectionsNo findingsShow
- Feb 25, 2022 inspection
- Feb 25, 2022 inspection
- Feb 25, 2022 inspection
- Feb 25, 2022 inspection
- Feb 9, 2022Inspection3 findings · critical
- CriticalTexas: High
AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
One caregiver with a provisional status was left in charge of children. The conditions of the background check were not followed.
Correction verified Feb 25, 2022. Technical assistance given. Standard 745.635(3).
- CriticalTexas: High
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Two individuals providing direct care during a special skills activity did not have cleared background checks.
Correction verified Feb 25, 2022. Technical assistance given. Standard 745.641.
- SeriousTexas: Medium High
Diapering Procedures - Use Disposable Gloves
A Caregiver did not wash her hands after toileting children.
Correction verified Feb 25, 2022. Technical assistance given. Standard 746.3505(c).
- Feb 9, 2022Inspection3 findings · critical
- CriticalTexas: High
AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
One caregiver with a provisional status was left in charge of children. The conditions of the background check were not followed.
Correction verified Feb 25, 2022. Technical assistance given. Standard 745.635(3).
- CriticalTexas: High
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Two individuals providing direct care during a special skills activity did not have cleared background checks.
Correction verified Feb 25, 2022. Technical assistance given. Standard 745.641.
- SeriousTexas: Medium High
Diapering Procedures - Use Disposable Gloves
A Caregiver did not wash her hands after toileting children.
Correction verified Feb 25, 2022. Technical assistance given. Standard 746.3505(c).
- Feb 9, 2022Inspection3 findings · critical
- CriticalTexas: High
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Two individuals providing direct care during a special skills activity did not have cleared background checks.
Correction verified Feb 25, 2022. Technical assistance given. Standard 745.641.
- CriticalTexas: High
AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
One caregiver with a provisional status was left in charge of children. The conditions of the background check were not followed.
Correction verified Feb 25, 2022. Technical assistance given. Standard 745.635(3).
- SeriousTexas: Medium High
Diapering Procedures - Use Disposable Gloves
A Caregiver did not wash her hands after toileting children.
Correction verified Feb 25, 2022. Technical assistance given. Standard 746.3505(c).
- Feb 9, 2022Inspection3 findings · critical
- CriticalTexas: High
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Two individuals providing direct care during a special skills activity did not have cleared background checks.
Correction verified Feb 25, 2022. Technical assistance given. Standard 745.641.
- CriticalTexas: High
AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
One caregiver with a provisional status was left in charge of children. The conditions of the background check were not followed.
Correction verified Feb 25, 2022. Technical assistance given. Standard 745.635(3).
- SeriousTexas: Medium High
Diapering Procedures - Use Disposable Gloves
A Caregiver did not wash her hands after toileting children.
Correction verified Feb 25, 2022. Technical assistance given. Standard 746.3505(c).
Source. This facility on the Texas HHSC search. Data reloaded nightly.
Think something here is wrong? Texas corrects its own records; here is how to ask them, and how to tell us. We change nothing ourselves.
Facts from the license
- Permit
- Full Permit, issued Aug 18, 2014
- Capacity
- 240 children (licensed maximum, not openings)
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-06:00 PM · Mon,Tue,Wed,Thu,Fri
- Subsidies
- Not accepted
- County
- Denton
- Website
- www.primrosefriscowest.com
Compare nearby
Same 36-month summary window. Different operating histories and coverage limit comparisons.
| Daycare | Ages | Licensed capacity | Hours | Findings, 36 mo |
|---|---|---|---|---|
| Primrose School of Frisco West this page | Infant–School | 240 | 7a–6p | 12 crit·8 ser |
| Alphabest @ Bledsoe ? Frisco | School | 65 | 2:50p–6:30p | 4 crit·20 ser |
| Alphabest @ Hackberry ? Little Elm | Pre-K–School | 90 | 6:30a–6:30p | 4 ser |
| Alphabest @ Hosp ? Frisco | Pre-K–School | 60 | 2:50p–6:30p | 4 crit·12 ser |
| Alphabest @ Nichols ? Frisco | School | 90 | 2:50p–6:30p | 8 crit·12 ser |
| Alphabest @ Sparks ? Frisco | School | 65 | 2:55p–6:30p | 16 ser |
| Legacy Learning Center | Infant–School | 297 | 6:30a–6:30p | 24 crit·16 ser |
- Primrose School of Frisco Westthis pageInfant–School · 240 licensed capacity12 crit·8 ser
- School · 65 licensed capacity4 crit·20 ser
- Pre-K–School · 90 licensed capacity4 ser
- Pre-K–School · 60 licensed capacity4 crit·12 ser
- School · 90 licensed capacity8 crit·12 ser
- School · 65 licensed capacity16 ser
- Infant–School · 297 licensed capacity24 crit·16 ser
Your tour, better prepared
- What will we pay in the first month, and what is refundable? Confirm how the deposit is credited.
- Is a place available for our age group and start date? Can you confirm that in writing?
- Who would be our child’s regular teacher, and how are absences covered? What are the current classroom ratios?
- What changed after the finding about “Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity”? Can you show the correction evidence and how the procedure is checked today?
- The same standard appears on more than one visit. What has changed to prevent recurrence?
- How do you handle allergies, medication, accessibility, and additional support needs?
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Contact & location
333 W Lebanon, Frisco, TX 75036
State-sourced · checked Sep 16, 2026. Confirm current details with the provider.
State records and provider information have separate sources. Provider claims do not establish independently verified care quality. Missing data is not evidence of an issue-free record.