American Care Academy Pleasant Grove, Dallas TX: inspection record

Inspection record overview

Past 36 months · checked Nov 5, 2026

Critical findings on record

1 critical and 2 serious findings across 17 visits. Most recent critical finding: May 29, 2026. Latest visit Aug 24, 2026, no findings.

Critical findings1 · Dallas median 1

54% of Dallas licensed centers have at least one

Serious findings2 · Dallas median 2

76% of Dallas licensed centers have at least one

What inspectors found

The 2 most serious visits in the window. Titles use the state's own standard names, in plain English where we have a reviewed translation.

May 29, 2026AssessmentCriticalLicensed Operations Required FeesTexas: HighVerified corrected Jun 11, 2026

“An email was sent to the operation on 5-18-26 regarding overdue fees.”Texas HHSC inspector, May 29, 2026 report. Quoted verbatim.

Oct 18, 2024Complaint investigationSeriousChild injury not reported to the stateTexas: AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization · Medium High+ 1 more finding from this visit: responsibilities of caregivers - know…Verified corrected Dec 4, 2024

3findings in 36 months3verified corrected by Texas0corrected during the visit0reported or unverified

1 visit still has a pending outcome. Everything above is quoted or counted from Texas HHSC records; nothing is generated. This is not a safety rating.

Read all 17 visits →

Provider details

Hours6:30 am–6 pmMonday–Friday

Ages servedInfant, Toddler, Pre-Kindergarten, SchoolConfirm classroom age requirements

License type: Full Permit
County: Dallas
License number: 1701250
Date issued: Dec 18, 2019
Licensed capacity: 153 children

Fees, assistance & availability →Programs, services & policies →

About this provider

Provider profile

This provider has not supplied a description yet. Ask about their teaching approach, classroom routines, and what makes their program a fit for your child.

Classroom

Photo not provided

Outdoor area

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Learning spaces

Photo not provided

No provider photos have been supplied. These are labeled placeholders, not images of the facility.

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Tuition & fees

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Age groupCare schedule

Infant · Full-time

Rate not provided

Care and schedule availability must be confirmed. Missing pricing does not mean care is free.

Full-time tuition: Not provided
Part-time tuition: Not provided
Drop-in rate: Not provided
After-school tuition: Not provided
Registration, deposits & other fees: Not provided

Understand your first month’s cost

Request tuition, required fees, deposit credit, and refund terms in writing. A deposit credited to tuition should not be counted twice. We cannot calculate a total without confirmed amounts.

Financial aid

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Openings & waitlists

An opening is not a reservation. Confirm availability directly with the provider.

Infant: availability not confirmed

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Programs & learning

Learning approach

Curriculum and teaching philosophy not provided.

School-age care
Before-school care
After-school care
Part-time care
Field trips

Confirm age eligibility and availability with the provider.

Services & accommodations

Meals provided
Snacks provided
Transportation to/from school

Daily activity or program schedule

The daily schedule has not been supplied. Ask about arrival, meals, outdoor play, rest, learning activities, and pickup.

People, policies & environment

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The parent briefing

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Nov 6, 2023–Nov 6, 2026 · 36 months

Latest recorded visit

Aug 24, 2026 · Inspection

No findings recorded

17 recorded visits · 3 available findings.

1 visit has a pending outcome; additional findings may become available.

1Critical findings

2Serious findings

0Minor findings

0Severity N/A

Source checked Nov 5, 2026 · Inspection history is not a safety rating.

Visits in the past 12 months

5 visits

Newest first, grouped by year. Expand a visit to read the findings.

20265 visits · 1 recorded finding

Aug 24, 2026Inspection
No findings recorded
Aug 3, 2026Assessment
No findings recorded
Jul 30, 2026Inspection
No findings recorded
Jun 9, 2026Complaint investigation
Outcome pending
The state lists this visit’s outcome as pending.
Missing or pending details are not evidence of no findings.
May 29, 2026Assessment1 finding
Licensed Operations Required Fees
Critical
An email was sent to the operation on 5-18-26 regarding overdue fees. Operation has been asked to log into the portal and update this information by Wednesday May 20, 2026. Operation has also been informed that if the task is not completed, a deficiency will be incurred.
State verification recorded Jun 11, 2026.
Standard 745.509 · Licensed Operations Required Fees
State severity
High
Corrected at visit
No
Correction reported
Jun 1, 2026
Technical assistance
Recorded
Finding source ID
1026197215
Visit source ID
905725532
This finding is already in your tour questions. Plan a visit →

Coverage, definitions & how to read this record →Open state record ↗

Older records · before Nov 6, 2023

Not included in the 36-month briefing.

Oct 16, 2023Inspection
No findings recorded
Jul 25, 2023Complaint investigation
No findings recorded
Nov 21, 2022Inspection
No findings recorded
Sep 29, 2022Inspection
No findings recorded
Sep 28, 2022Complaint investigation
No findings recorded
Jul 28, 2022Inspection
No findings recorded
Jul 25, 2022Complaint investigation
No findings recorded
Mar 25, 2022Inspection
2 findings
Child/Caregiver Ratio - Opening/Closing
Serious
Childcare ratios were adjusted at the opening of the day and included a child under 18 months.
State verification recorded Mar 25, 2022.
Standard 746.1615 · Child/Caregiver Ratio - Opening/Closing
State severity
Medium
Corrected at visit
No
Correction reported
Mar 25, 2022
Technical assistance
Not recorded
Finding source ID
1025962631
Visit source ID
905603874
Required Records Maintained and Made Available - Tracking System
Serious
The daycare's records for sign in and sign out are not complete with the time out recorded for children leaving the daycare center.
State verification recorded Mar 25, 2022.
Standard 746.801(19) · Required Records Maintained and Made Available - Tracking System
State severity
Medium
Corrected at visit
No
Correction reported
Mar 25, 2022
Technical assistance
Not recorded
Finding source ID
1025922250
Visit source ID
905603874
Mar 3, 2022Inspection
No findings recorded
Dec 6, 2021Inspection
No findings recorded

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Inspection record overview

What inspectors found

Provider details

About this provider

Ask about the program.Ask about the record.

Tuition & fees

Rate not provided

Financial aid

Openings & waitlists

Infant: availability not confirmed

Programs & learning

Services & accommodations

Daily activity or program schedule

People, policies & environment

Aug 24, 2026 · Inspection

17 recorded visits · 3 available findings.

Visits in the past 12 months

Licensed Operations Required Fees

Child/Caregiver Ratio - Opening/Closing

Required Records Maintained and Made Available - Tracking System

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Parent reviews

Inspection record overview

What inspectors found

Provider details

About this provider

Ask about the program.Ask about the record.

Tuition & fees

Rate not provided

Financial aid

Openings & waitlists

Infant: availability not confirmed

Programs & learning

Services & accommodations

Daily activity or program schedule

People, policies & environment

Aug 24, 2026 · Inspection

17 recorded visits · 3 available findings.

Visits in the past 12 months

Licensed Operations Required Fees

Child/Caregiver Ratio - Opening/Closing

Required Records Maintained and Made Available - Tracking System

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Nearby childcare providers

Parent reviews

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