Primrose School of Four Points, Austin TX: inspection record

Inspection record overview

Past 36 months · checked Nov 6, 2026

Critical findings on record

1 critical and 1 serious findings across 11 visits. Most recent critical finding: Jan 21, 2026. Latest visit Oct 23, 2026, outcome pending.

Critical findings1 · Austin median 0

44% of Austin licensed centers have at least one

Serious findings1 · Austin median 2

67% of Austin licensed centers have at least one

What inspectors found

The 2 most serious visits in the window. Titles use the state's own standard names, in plain English where we have a reviewed translation.

Jan 21, 2026Complaint investigationCriticalChild not adequately supervisedTexas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity · HighVerified corrected Feb 26, 2026

“Based on the information obtained, a child was left unattended on the playground.”Texas HHSC inspector, Jan 21, 2026 report. Quoted verbatim.

Nov 18, 2025InspectionSeriousAnnual Sanitation Inspection - Conducted Local Sanitation OfficialTexas: Medium HighVerified corrected Apr 10, 2026

2findings in 36 months2verified corrected by Texas0corrected during the visit0reported or unverified

1 visit still has a pending outcome. Everything above is quoted or counted from Texas HHSC records; nothing is generated. This is not a safety rating.

Read all 11 visits →

Provider details

Hours7 am–6 pmMonday–Friday

Ages servedInfant, Toddler, Pre-Kindergarten, SchoolConfirm classroom age requirements

License type: Full Permit
County: Travis
License number: 1734246
Date issued: Feb 28, 2022
Licensed capacity: 222 children

Fees, assistance & availability →Programs, services & policies →

About this provider

Provider profile

This provider has not supplied a description yet. Ask about their teaching approach, classroom routines, and what makes their program a fit for your child.

Classroom

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Outdoor area

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Learning spaces

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Tuition & fees

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Age groupCare schedule

Infant · Full-time

Rate not provided

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Full-time tuition: Not provided
Part-time tuition: Not provided
Drop-in rate: Not provided
After-school tuition: Not provided
Registration, deposits & other fees: Not provided

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Financial aid

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Openings & waitlists

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Infant: availability not confirmed

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Programs & learning

Learning approach

Curriculum and teaching philosophy not provided.

School-age care
After-school care
Skill classes
Field trips

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Services & accommodations

Accredited
Meals provided
Snacks provided
Transportation to/from school

Daily activity or program schedule

The daily schedule has not been supplied. Ask about arrival, meals, outdoor play, rest, learning activities, and pickup.

People, policies & environment

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The parent briefing

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Nov 6, 2023–Nov 6, 2026 · 36 months

Latest recorded visit

Oct 23, 2026 · Inspection

Outcome or report details unavailable

11 recorded visits · 2 available findings.

1 visit has a pending outcome; additional findings may become available.

1Critical findings

1Serious findings

0Minor findings

0Severity N/A

Source checked Nov 6, 2026 · Inspection history is not a safety rating.

Visits in the past 12 months

9 visits

Newest first, grouped by year. Expand a visit to read the findings.

20266 visits · 1 recorded finding

Oct 23, 2026Inspection
Outcome pending
The state lists this visit’s outcome as pending.
Missing or pending details are not evidence of no findings.
May 21, 2026Inspection
No findings recorded
May 18, 2026Self-reported incident
No findings recorded
Feb 26, 2026Inspection
No findings recorded
Jan 22, 2026Inspection
No findings recorded
Jan 21, 2026Complaint investigation1 finding
Supervision and child counts
Critical
Based on the information obtained, a child was left unattended on the playground.
State verification recorded Feb 26, 2026.
Standard 746.1205(a)(4) · Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
State severity
High
Corrected at visit
No
Correction reported
Feb 13, 2026
Technical assistance
Recorded
Finding source ID
1026619255
Visit source ID
905944475
This finding is already in your tour questions. Plan a visit →

20253 visits · 1 recorded finding

Dec 5, 2025Inspection
No findings recorded
Dec 4, 2025Self-reported incident
No findings recorded
Nov 18, 2025Inspection1 finding
Annual Sanitation Inspection - Conducted Local Sanitation Official
Serious
Sanitation inspection was not available to be observed. The last inspection available was from August 2024. Sanitation inspection was scheduled by director at inspection.
State verification recorded Apr 10, 2026.
Standard 746.3401(b) · Annual Sanitation Inspection - Conducted Local Sanitation Official
State severity
Medium High
Corrected at visit
No
Correction reported
Apr 24, 2026
Technical assistance
Recorded
Finding source ID
1026272607
Visit source ID
905856998
This finding is already in your tour questions. Plan a visit →

Coverage, definitions & how to read this record →Open state record ↗

Older records · before Nov 6, 2023

Not included in the 36-month briefing.

Oct 10, 2023Inspection
1 finding
Background-check eligibility
Critical
One employee was present with an inactive status on their background check. The director stated the employee was accidentally deactivated. This was corrected at inspection when the director had the employee leave and resubmitted the background check.
State verification recorded Oct 13, 2023.
Standard 745.641 · AP Background check results - Must receive notification prior to allowing subject to be present at your operation
State severity
High
Corrected at visit
No
Correction reported
Oct 10, 2023
Technical assistance
Recorded
Finding source ID
1026378504
Visit source ID
905856995
Oct 6, 2023Self-reported incident
No findings recorded
Aug 9, 2023Self-reported incident
1 finding
Safety - Areas Free From Hazards
Serious
It was found during the investigation a child was injured due to exposed tree roots located on the operation's outside playground.
State verification recorded Aug 18, 2023.
Standard 746.3701 · Safety - Areas Free From Hazards
State severity
Medium High
Corrected at visit
No
Correction reported
Aug 21, 2023
Technical assistance
Recorded
Finding source ID
1026619249
Visit source ID
905944472
Feb 23, 2023Inspection
1 finding
Furnishings and Equipment for Toddlers - Bottles & Training Cups Labeled for Each Toddler
Serious
It was found during the inspection there were several water bottles that were not labeled with the children's names. This was corrected at the inspection when the caregivers labeled the water bottles.
State records correction during the inspection; no separate verification date is shown.
Standard 746.2505(4)(A) · Furnishings and Equipment for Toddlers - Bottles & Training Cups Labeled for Each Toddler
State severity
Medium
Corrected at visit
Yes
Correction reported
Feb 23, 2023
Technical assistance
Recorded
Finding source ID
1026429511
Visit source ID
905856994
Jan 29, 2023Complaint investigation
1 finding
Discipline and treatment of children
Critical
A caregiver used inappropriate discipline when they grabbed a child by their hair and hood causing them to fall.
State verification recorded Feb 23, 2023.
Standard 746.2805 · Prohibited Punishments - No Harsh, Cruel or Unusual
State severity
High
Corrected at visit
No
Correction reported
Feb 21, 2023
Technical assistance
Recorded
Finding source ID
1026619247
Visit source ID
905944471
Jan 10, 2023Inspection
No findings recorded
Jan 6, 2023Self-reported incident
No findings recorded
Aug 2, 2022Inspection
No findings recorded
Feb 22, 2022Inspection
No findings recorded

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Inspection record overview

What inspectors found

Provider details

About this provider

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Tuition & fees

Rate not provided

Financial aid

Openings & waitlists

Infant: availability not confirmed

Programs & learning

Services & accommodations

Daily activity or program schedule

People, policies & environment

Oct 23, 2026 · Inspection

11 recorded visits · 2 available findings.

Visits in the past 12 months

Supervision and child counts

Annual Sanitation Inspection - Conducted Local Sanitation Official

Background-check eligibility

Safety - Areas Free From Hazards

Furnishings and Equipment for Toddlers - Bottles & Training Cups Labeled for Each Toddler

Discipline and treatment of children

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Inspection record overview

What inspectors found

Provider details

About this provider

Ask about the program.Ask about the record.

Tuition & fees

Rate not provided

Financial aid

Openings & waitlists

Infant: availability not confirmed

Programs & learning

Services & accommodations

Daily activity or program schedule

People, policies & environment

Oct 23, 2026 · Inspection

11 recorded visits · 2 available findings.

Visits in the past 12 months

Supervision and child counts

Annual Sanitation Inspection - Conducted Local Sanitation Official

Background-check eligibility

Safety - Areas Free From Hazards

Furnishings and Equipment for Toddlers - Bottles & Training Cups Labeled for Each Toddler

Discipline and treatment of children

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Nearby childcare providers

Parent reviews

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