“Based on interview and record review, the Licensee did not comply with the section cited above, the staff-infant ratio was not within 1:4 (one staff to 4 infants) the week of August 28, 2023, which poses an immediate Health and Safety,…”California CCLD inspector, Dec 6, 2023 report. Quoted verbatim.
Sep 17, 2026Complaint investigationMinorChild's records incompleteCalifornia: Child's Records · Type BCorrection due Sep 24, 2026
6findings in 36 months0verified corrected by California0corrected during the visit6with a plan or deadline only
1 citation is awaiting report review, so its type is not yet counted above. Everything above is quoted or counted from California CCLD records; nothing is generated. This is not a safety rating.
This provider has not supplied a description yet. Ask about their teaching approach, classroom routines, and what makes their program a fit for your child.
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Photo not provided
▧Outdoor area
Photo not provided
▧Learning spaces
Photo not provided
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Ask about age group · Full-time
Rate not provided
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Full-time tuition
Not provided
Part-time tuition
Not provided
Drop-in rate
Not provided
After-school tuition
Not provided
Registration, deposits & other fees
Not provided
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Request tuition, required fees, deposit credit, and refund terms in writing. A deposit credited to tuition should not be counted twice. We cannot calculate a total without confirmed amounts.
Financial aid
Subsidy acceptance is not listed. Confirm assistance programs with the provider. Sibling discounts have not been provided.
Openings & waitlists
An opening is not a reservation. Confirm availability directly with the provider.
Ask about age group: availability not confirmed
Ask about your start date, classroom availability, waitlist fees, and when offers are made.
Programs & learning
Learning approach
Curriculum and teaching philosophy not provided.
Confirm age eligibility and availability with the provider.
Services & accommodations
Daily activity or program schedule
The daily schedule has not been supplied. Ask about arrival, meals, outdoor play, rest, learning activities, and pickup.
People, policies & environment
Director
Alisa Holtegaard
Licensee
Knowledge Universe, LLC
Ask about classroom staffing, parent communication, authorized pickup, sick-child policies, and planned closures.
Based on LPA’s record review and interviews conducted the facility did not maintain a complete or current record for sign in and out. This is a potential risk to the health and safety of children in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
Facility will submit a written plan of action to ensure accuracy of sign in/out to the department by POC due date 09/24/26.
Standard 101221(A) · Child's Records
State severity
Type B
Corrected at visit
Not recorded
Correction due
Sep 24, 2026
Technical assistance
Not recorded
Finding source ID
ca:364818108:2026-09-23:101221(A):1
Visit source ID
ca:364818108:2026-09-23:other
The visit outcome or reported count conflicts with the available finding details. The findings remain visible.
Feb 19, 2026Inspection1 finding
Standard 101221(A)
Severity N/A
Severity: N/A — not provided
Narrative not available. Check the state record for report details.
Correction due Sep 24, 2026. No state verification date is shown.
Standard 101221(A)
State severity
N/A — not provided
Corrected at visit
Not recorded
Correction due
Sep 24, 2026
Technical assistance
Not recorded
Finding source ID
ca:364818108:2026-02-19:101221(A):1
Visit source ID
ca:364818108:2026-02-19:inspection
The visit outcome or reported count conflicts with the available finding details. The findings remain visible.
20251 visit · 0 recorded findings
Dec 1, 2025Complaint investigation · unsubstantiated
Based on record review, the licensee did not comply with the section cited above as LIC 9224 is missing from Type A citation received on 01/06/2023 which poses an immediate health, safety or personal rights risk to persons in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
Site Director/Assistant DIrector agrees to provide all parents with the LIC 9224 for acknowledgment. The completed LIC 9224 will be submitted to the LPA by the POC due date.
Standard 101221(a) · Child's Records
State severity
Type A
Corrected at visit
Not recorded
Correction due
Mar 3, 2023
Technical assistance
Not recorded
Finding source ID
ca:364818108:2023-03-02:101221(a):1
Visit source ID
ca:364818108:2023-03-02:inspection
Personnel Requirements
Minor
Based on record review, the licensee did not comply with the section cited above as S5 is missing LIC 9052, which poses/posed a potential health, safety or personal rights risk to persons in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
Site Director/Assistant Director will submit the completed LIC 9052 for S5 to the LPA by the POC dute date.
Standard 101216(l)(1)(B) · Personnel Requirements
State severity
Type B
Corrected at visit
Not recorded
Correction due
Mar 16, 2023
Technical assistance
Not recorded
Finding source ID
ca:364818108:2023-03-02:101216(l)(1)(B):1
Visit source ID
ca:364818108:2023-03-02:inspection
General Provisions and Definitions
Minor
Based on record review, the licensee did not comply with the section cited above as S4 and S5 are missing immunization records, which poses/posed a potential health, safety or personal rights risk to persons in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
Site Director/Assistant Director will submit S4 and S5 proof of immunizations to the LPA by the POC due date.
Standard 1596.7995(a)(1) · General Provisions and Definitions
State severity
Type B
Corrected at visit
Not recorded
Correction due
Mar 16, 2023
Technical assistance
Not recorded
Finding source ID
ca:364818108:2023-03-02:1596.7995(a)(1):1
Visit source ID
ca:364818108:2023-03-02:inspection
Infant Care Activities
Minor
Based on record review, the licensee did not comply with the section cited above as the rolling section of the infant sleeping plan is not throughly completed, which poses/posed a potential health, safety or personal rights risk to persons in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
Site Director/Assistant Director will ensure the section is completed and submit the completed forms to the LPA by the POC due date.
Standard 101430(a)(3)(A)(4)(a) · Infant Care Activities
State severity
Type B
Corrected at visit
Not recorded
Correction due
Mar 16, 2023
Technical assistance
Not recorded
Finding source ID
ca:364818108:2023-03-02:101430(a)(3)(A)(4)(a):1
Visit source ID
ca:364818108:2023-03-02:inspection
Personnel Requirements
Minor
Based on record review, the licensee did not comply with the section cited above as S1 is missing LIC 503, which poses/posed a potential health, safety or personal rights risk to persons in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
Site Director/Assistant DIrector will submit the completed LIC 503 for S1 to the LPA by the POC due date.
Standard 101216(g)(1) · Personnel Requirements
State severity
Type B
Corrected at visit
Not recorded
Correction due
Mar 16, 2023
Technical assistance
Not recorded
Finding source ID
ca:364818108:2023-03-02:101216(g)(1):1
Visit source ID
ca:364818108:2023-03-02:inspection
Supervision and child counts
Minor
Based on record review, the licensee did not comply with the section cited above as the infant sleep log does not follow documentation regulation, which poses/posed a potential health, safety or personal rights risk to persons in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
Site Director/Assistant Director will update the infant sleep log per the regulations and submit copy to the LPA by the POC due date.
Standard 101429(a)(2)(B) · Responsibility for Providing Care and Supervision for Infants
State severity
Type B
Corrected at visit
Not recorded
Correction due
Mar 16, 2023
Technical assistance
Not recorded
Finding source ID
ca:364818108:2023-03-02:101429(a)(2)(B):1
Visit source ID
ca:364818108:2023-03-02:inspection
Administration of Child Day Care Licensing
Serious
Based on record review, the licensee did not comply with the section cited above as S1, S2, and S5 mandated reporter training has expired or is missing, which poses/posed a potential health, safety or personal rights risk to persons in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
Site Director/Assistant Director will submit the proof of mandated reporter training for S1, S2 and S5 to the LPA by the POC due date.
Standard 1596.8662(b)(1) · Administration of Child Day Care Licensing
State severity
Type B
Corrected at visit
Not recorded
Correction due
Mar 16, 2023
Technical assistance
Not recorded
Finding source ID
ca:364818108:2023-03-02:1596.8662(b)(1):1
Visit source ID
ca:364818108:2023-03-02:inspection
Jan 6, 2023Complaint investigation · substantiated
2 findings
Standard 101429(a)(1)
Critical
Based on interviews conducted and documentation obtained, C1 was left in the classroom unattended while the rest of the children transitioned to the playground.
This is an immediate risk to the health and safety of children in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
Asssitant Director indicated that both S1 and S2 received a final coaching/written for leaving the child unattended. The documents were signed by S1 and S2. The director will be having a staff meeting to discuss lack of supervision on 01/13/2023. LPAs obtained a copy of the coaching/write up which will suffice for the POC date of 01/09/2023.Director will submit a copy of the roster from the all staff by 01/14/2023 to LPA Zeron.
Standard 101429(a)(1)
State severity
Type A
Corrected at visit
Not recorded
Correction due
Jan 9, 2023
Technical assistance
Not recorded
Finding source ID
ca:364818108:2023-01-06:101429(a)(1):1
Visit source ID
ca:364818108:2023-01-06:other
Admission Agreement
Minor
agency acknowledged that they did not follow admission agreement for the authorized representative/parent for a daycare child, and failed to provide an incident report regarding incident on 12/22/2022, which is a potential risk to the health & safety of children in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
the agency Assistant Director Ruth DeAnda agrees to write a written understanding of the regulation regarding admission agreement set forth between the agency, to their clients and staff at the facility on or before 01/16/2022. Proof of the written understanding can be submitted by fax, mail or e-mail.
Standard 101219(f) · Admission Agreement
State severity
Type B
Corrected at visit
Not recorded
Correction due
Jan 16, 2023
Technical assistance
Not recorded
Finding source ID
ca:364818108:2023-01-06:101219(f):1
Visit source ID
ca:364818108:2023-01-06:other
Oct 28, 2022Other visit
Report details unavailable
The state lists 1 findings; details for 0 are available.
Missing or pending details are not evidence of no findings.
Oct 25, 2022Other visit
No findings recorded
Oct 18, 2022Complaint investigation · substantiated
1 finding
Standard 101428(b)(1)
Minor
Based on records review and interview disclosures, staff member(s) did not change a child(ren)'s diaper within a two hour timeframe which left a child(ren) in a wet or soiled diaper for more than two hours which poses a potential health, safety, and personal rights risk to children in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
Per Director, the subject staff member(s), no longer works at the facility effective 09/26/2022. Director stated, staff will begin to document children's napping time on diaper log. DIrector stated staff will begin to utilize timer on KinderCare tablet in order to keep track of diaper checks and changes. Director agrees to re-train staff on Infant/Toddler diapering policy and discuss the importance of documenting the diaper log consistently.
Director stated training will take place on 11/02/2022. Director agrees to submit training agenda and training sign in sheet on or by 11/04/2022.
Standard 101428(b)(1)
State severity
Type B
Corrected at visit
Not recorded
Correction due
Nov 4, 2022
Technical assistance
Not recorded
Finding source ID
ca:364818108:2022-10-28:101428(b)(1):1
Visit source ID
ca:364818108:2022-10-28:other
The visit outcome or reported count conflicts with the available finding details. The findings remain visible.
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State records and provider information have separate sources. Provider claims do not establish independently verified care quality. Missing data is not evidence of an issue-free record.