“Based on interviews conducted and records reviewed staff did not consistently intervene in behaviors due to distractions such as cell phones, that lead to children injuring other children on multiple occasions, which poses an immediate…”California CCLD inspector, Sep 10, 2026 report. Quoted verbatim.
16findings in 36 months0verified corrected by California0corrected during the visit16with a plan or deadline only
1 citation is awaiting report review, so its type is not yet counted above. Everything above is quoted or counted from California CCLD records; nothing is generated. This is not a safety rating.
This provider has not supplied a description yet. Ask about their teaching approach, classroom routines, and what makes their program a fit for your child.
▧Classroom
Photo not provided
▧Outdoor area
Photo not provided
▧Learning spaces
Photo not provided
No provider photos have been supplied. These are labeled placeholders, not images of the facility.
A more useful tour
Ask about the program. Ask about the record.
Bring questions about tuition and fit alongside the findings, correction evidence, and gaps in this record.
Choose your needs to prepare a quote request. Rates have not been supplied by this provider.
Ask about age group · Full-time
Rate not provided
Care and schedule availability must be confirmed. Missing pricing does not mean care is free.
Full-time tuition
Not provided
Part-time tuition
Not provided
Drop-in rate
Not provided
After-school tuition
Not provided
Registration, deposits & other fees
Not provided
Understand your first month’s cost
Request tuition, required fees, deposit credit, and refund terms in writing. A deposit credited to tuition should not be counted twice. We cannot calculate a total without confirmed amounts.
Financial aid
Subsidy acceptance is not listed. Confirm assistance programs with the provider. Sibling discounts have not been provided.
Openings & waitlists
An opening is not a reservation. Confirm availability directly with the provider.
Ask about age group: availability not confirmed
Ask about your start date, classroom availability, waitlist fees, and when offers are made.
Programs & learning
Learning approach
Curriculum and teaching philosophy not provided.
Confirm age eligibility and availability with the provider.
Services & accommodations
Daily activity or program schedule
The daily schedule has not been supplied. Ask about arrival, meals, outdoor play, rest, learning activities, and pickup.
People, policies & environment
Director
Alexandra Beerli
Licensee
Bright Star Preschool LLC
Ask about classroom staffing, parent communication, authorized pickup, sick-child policies, and planned closures.
Based on interviews with two former staff, S2 and S4, on two separate occasions a child was found outside the facility’s front door unsupervised, between February and May of 2026, which poses an immediate personal rights or health and safety risk to the children in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
S3 stated she will submit signed statements from staff that they have been trained on latching the half doors and the child safety gate each time they come and go from the classrooms. S3 will also submit the facilities plan for counting and accounting for the children present. Statement and plan will be sent to LPA Strother's email:
amy.strother@dss.ca.gov by 09/11/26.
Standard 1596.99(c)(3)
State severity
Type A
Corrected at visit
Not recorded
Correction due
Sep 11, 2026
Technical assistance
Not recorded
Finding source ID
ca:493010863:2026-09-10:1596.99(c)(3):1
Visit source ID
ca:493010863:2026-09-10:other
This finding is already in your tour questions. Plan a visit →
Standard 101218.1(b)(1)
Minor
Based on interviews there were multiple examples of signs up in the facility relaying the message that parents were to wait in the school entry and not enter the classrooms, which poses a potential personal rights or health and safety risk to the children in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
S3 stated that all of signs have been taken down. S3 will submit a statement that she understands that signs can not be posted asking parents not to enter and can can ask parent not to enter. S3 will submit dated and signed statement to LPA's email: amy.strother@dss.ca.gov by 09/24/26
Standard 101218.1(b)(1)
State severity
Type B
Corrected at visit
Not recorded
Correction due
Sep 24, 2026
Technical assistance
Not recorded
Finding source ID
ca:493010863:2026-09-10:101218.1(b)(1):1
Visit source ID
ca:493010863:2026-09-10:other
Standard 101229(a)(1)
Critical
Based on interviews conducted and records reviewed staff did not consistently intervene in behaviors due to distractions such as cell phones, that lead to children injuring other children on multiple occasions, which poses an immediate personal rights or health and safety risk to the children in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
S3 stated that she has already implemented a no cell phones in the classroom or outdoors policy for staff, hung signs in the classrooms and verbally told the current staff at the time of hire. S3 will submit a photo of the signs hanging inthe classroom to LPA Strother's email: amy.strother@dss.ca.gov
Standard 101229(a)(1)
State severity
Type A
Corrected at visit
Not recorded
Correction due
Sep 11, 2026
Technical assistance
Not recorded
Finding source ID
ca:493010863:2026-09-10:101229(a)(1):1
Visit source ID
ca:493010863:2026-09-10:other
This finding is already in your tour questions. Plan a visit →
Standard 101219(d)
Minor
Based on interviews and record review the tutiton due dates were changed on at least one occasion & parents were not made aware or a date & signature from the parent obtained on the modification to the admission agreement, or a child was placed in toddler component without prior consent, which poses a potential personal rights risk or health and safety risk to the children in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
S3 will update the admission agreement to make the payment schedule more clear, parents pay bi-weekly, calculated from the first day of payment, taking out the ("two per month") statement, due to some months equating to three payments. S3 will have parents sign and date the modified admission agreement/payment schedule.
S3 will submit an example of one updated and signed admission agreement by 09/24/26 to email:
amy.strother@dss.ca.gov
Standard 101219(d)
State severity
Type B
Corrected at visit
Not recorded
Correction due
Sep 24, 2026
Technical assistance
Not recorded
Finding source ID
ca:493010863:2026-09-10:101219(d):1
Visit source ID
ca:493010863:2026-09-10:other
Standard 1596.955(a)(3)
Minor
Based on interviews staff stated that on more than one occasion one staff was supervising the group of toddlers and the group of preschoolers at the same time, specifically on one occasion one person was responsible for supervising 8 preschool children and 4 toddlers, which poses an immediate personal rights or health and safety risk to the children in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
S3 stated that she does not currently have children enrolled in the toddler program.
S3 will submit satatement that she understands that when the toddler program is running that she is to follow no more than 6 toddlers with one teacher/staff. Send signed, dated statement to amy.strother@dss.ca.gov by 09/24/26
Standard 1596.955(a)(3)
State severity
Type B
Corrected at visit
Not recorded
Correction due
Sep 24, 2026
Technical assistance
Not recorded
Finding source ID
ca:493010863:2026-09-10:1596.955(a)(3):1
Visit source ID
ca:493010863:2026-09-10:other
Standard 101216.4(a)(2)
Minor
Based on interviews and observation on 09/10/26, toddler and preschool children were co-mingled inside preschool classrooms and preschool yard on multiple occasions, which poses a potential personal rights or health and safety risk to the children in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
S3 will submit a signed and dated statement that she will keep the toddler and preschool aged children seperate, that she will seperate the children in accordance to the admission agreement and update admission agreements with the children's authorized representative when changes are agreed upon. S3 will submit the updated admission agreement for C5 and C6 to LPA Strother by 09/24/26 by email: amy.strother@dss.ca.gov
Standard 101216.4(a)(2)
State severity
Type B
Corrected at visit
Not recorded
Correction due
Sep 24, 2026
Technical assistance
Not recorded
Finding source ID
ca:493010863:2026-09-10:101216.4(a)(2):1
Visit source ID
ca:493010863:2026-09-10:other
Standard 101239(m)(1)
Serious
Based on LPAs tour of the preschool play yard on 06/22/26 there were multiple toys available to children that were broken with sharp areas or had small parts available to toddlers, which poses a potential personal rights or health and safety risk to the children in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
S3 stated that she will train staff to be consistent in observing the use of toys and throw away any toy that becomes broken or hazerdous immediately or remove the item until it is reparied, if possible. An outline of staff training content will be provided to LPA Strother by email: amy.strother@dss.ca.gov by 09/24/26
Standard 101239(m)(1)
State severity
Type B
Corrected at visit
Not recorded
Correction due
Sep 24, 2026
Technical assistance
Not recorded
Finding source ID
ca:493010863:2026-09-10:101239(m)(1):1
Visit source ID
ca:493010863:2026-09-10:other
This finding is already in your tour questions. Plan a visit →
Standard 101221(a)
Minor
Based on interview, Desor stated the Directors were responsible for children’s records, one former Director stated that Desor was responsible for the children’s records and one Director stated that Desor told them that files were missing immunization records. One parent stated that their child’s record was not complete, which poses a potential personal rights or health and safety risk to the children in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
S3 will review the Director job description to ensure that the specific responsibility of managing children's files at the time of enrollment and maintaining children's file is in writing. S3 will come up with a block of time each week for Director office hours for the purpose of completing this task. S3's plan and changes to written job description will be sent to LPA Strother's email: amy.strother@dss.ca.gov by 09/24/26
Standard 101221(a)
State severity
Type B
Corrected at visit
Not recorded
Correction due
Sep 24, 2026
Technical assistance
Not recorded
Finding source ID
ca:493010863:2026-09-10:101221(a):1
Visit source ID
ca:493010863:2026-09-10:other
Standard 101216.4(a)
Minor
Based on file review and interview, S2 was the acting toddler teacher and did not possess the required units related to the care of infants, which poses a potential personal rights or health and safety risk to the children in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
S3 stated she will submit a signed and dated statement, that S3 understands that the Director and any teacher placed in the toddler room must have 3 units of ECE education. Statement will be submitted by email to amy.strother@dss.ca.gov by 09/24/26. Melchisedeck Augustin Amy Strother DATE: 09/10/2026 DATE: 09/10/2026 Page: 3 of 3
Standard 101216.4(a)
State severity
Type B
Corrected at visit
Not recorded
Correction due
Sep 24, 2026
Technical assistance
Not recorded
Finding source ID
ca:493010863:2026-09-10:101216.4(a):1
Visit source ID
ca:493010863:2026-09-10:other
Standard 101223(a)(2)
Minor
Based on interviews multiple children, came home from the facility with fecal matter on their skin, due to not being thoroughly wiped during diaper changes or a rash due to not getting the required assistance with toileting, which poses a potential personal rights risk or health and safety risk to the children in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
S3 stated that she will talk to staff about how to change diapers, next watch the staff change a diaper, then discuss any changes S3 would like the staff to make.
S3 will submit written plan for staff training to LPA Strother's email: amy.strother@dss.ca.gov by 09/24/26.
Standard 101223(a)(2)
State severity
Type B
Corrected at visit
Not recorded
Correction due
Sep 24, 2026
Technical assistance
Not recorded
Finding source ID
ca:493010863:2026-09-10:101223(a)(2):1
Visit source ID
ca:493010863:2026-09-10:other
Standard 101223(a)(2)
Minor
Based on observations on 06/22/26 the changing mat could not be thoroughly sanitized between diaper changes. Based on interviews conducted staff “sanitized” the diaper mat with diaper wipes, and staff did not change their gloves between diaper changes or did not wash their hands between diaper changes, which poses a potential personal rights or health and safety risk to the children in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
S3 removed the cloth strap from the chaging pad on 06/22/26.
S3 stated that she will develop and step by step diaper changing routine, will review the steps with the staff, and post the steps in the diaper changing areas. S3 will submit the diaper changing procedure and a photo of the posted steps to LPA Strother by 09/24/26, to LPA's email: amy.strother@dss.ca.gov
Standard 101223(a)(2)
State severity
Type B
Corrected at visit
Not recorded
Correction due
Sep 24, 2026
Technical assistance
Not recorded
Finding source ID
ca:493010863:2026-09-10:101223(a)(2):2
Visit source ID
ca:493010863:2026-09-10:other
Standard 101212(f)
Minor
Based on interviews conducted and records reviewed on more than one occasion and specifically on 06/01/26, 06/11/26 and 04/26/26 parents were not notified of incidents of their child sustaining an injury, which poses a potential personal rights risk or health and safety risk to the children in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
S3 stated that she will submit a written procedure that she verbally goes over with staff at the time of hire, showing them how to use the Brightwheel app, signing a statement that each staff is instructed to document and inform parents of any incidents or injuries that occur while in care. Submit procedure and written statement to LPA Strohter's email: amy.strother@dss.ca.gov by 09/24/26
Standard 101212(f)
State severity
Type B
Corrected at visit
Not recorded
Correction due
Sep 24, 2026
Technical assistance
Not recorded
Finding source ID
ca:493010863:2026-09-10:101212(f):1
Visit source ID
ca:493010863:2026-09-10:other
Jun 22, 2026Other visit4 findings
Standard 101223(a)(1)
Severity N/A
Severity: N/A — not provided
Narrative not available. Check the state record for report details.
Correction due Jun 23, 2026. No state verification date is shown.
Standard 101223(a)(1)
State severity
N/A — not provided
Corrected at visit
Not recorded
Correction due
Jun 23, 2026
Technical assistance
Not recorded
Finding source ID
ca:493010863:2026-06-22:101223(a)(1):1
Visit source ID
ca:493010863:2026-06-22:other
Standard 101223(a)(3)
Critical
Based on record review of video submitted by the facility, S1 was observed handling children C3 and C4 roughly on 06/12/26, which poses an immediate Health, Safety, or Personal Rights risk to persons in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
S1 no longer works at the facility. S3 stated that she and Licensee - L1 will view the Personal Rights video on the Community Care Licensing website, submit signed statements that the video has been viewed and submit a plan for all staff to view the video on their first day of employment, signing a statement that they have watched the Personal Rights video and place the statement in employee files. Send signed statements and plan for staff to LPA Strother:
amy.strother@dss.ca.gov
Standard 101223(a)(3)
State severity
Type A
Corrected at visit
Not recorded
Correction due
Jun 23, 2026
Technical assistance
Not recorded
Finding source ID
ca:493010863:2026-06-22:101223(a)(3):1
Visit source ID
ca:493010863:2026-06-22:other
This finding is already in your tour questions. Plan a visit →
Standard 101170(e)(1)
Critical
Based on observation, record review, and interview the licensee did not ensure that new Director (D1) had an eligible clearance or exemption prior to beginning employment on 06/15/26, working at the facility on 06/15/26 – 06/18/26 & 06/22/26, which poses an immediate Health, Safety, or Personal Rights risk to persons in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
S3 called in Licensee (L1) to provide care and supervise to the three children in attendance and sent D1 home. S3 stated she will call the Licensing office daily to find out if D1 has an eligible clearance and will not have D1 return for employment until D1 is cleared. S3 will submit a written procedure for the hiring process to include follow up to ensure staff have an eligible clearance or criminal record excemption prior to their first day of employment by accessing Guardian or calling the Santa Rosa Regional office.
amy.strother@dss.ca.gov Melchisedeck Augustin Amy Strother DATE: 06/22/2026 DATE: 06/22/2026 Page: 5 of 6 CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405 FACILITY NUMBER: 493010863 VISIT DATE: 06/22/2026 DEFICIENCIES
Standard 101170(e)(1)
State severity
Type A
Corrected at visit
Not recorded
Correction due
Jun 23, 2026
Technical assistance
Not recorded
Finding source ID
ca:493010863:2026-06-22:101170(e)(1):1
Visit source ID
ca:493010863:2026-06-22:other
This finding is already in your tour questions. Plan a visit →
Standard 1596.841
Minor
Based on interview at 9:18am, facility representative S3 stated that she does not have a roster of children in care or a completed form LIC9040, which poses a potential health, safety or personal rights risk to persons in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
During the inspection, LPA requested that S3 complete a roster to include all children that have been enrolled since the school was first licensed, listing the date left for children no longer enrolled. S3 provided LPA Strother with a completed roster by the end of the visit. S3 will submit a written statement of how she will ensure the LIC9040 roster of children in care will remain current.
send to email:
amy.strother@dss.ca.gov Melchisedeck Augustin Amy Strother DATE: 06/22/2026 DATE: 06/22/2026 Page: 6 of 6
State records and provider information have separate sources. Provider claims do not establish independently verified care quality. Missing data is not evidence of an issue-free record.