“Based on a review of employee personnel files, the licensee did not comply with the requirements of section 1596.866(b)(1).”California CCLD inspector, Feb 12, 2026 report. Quoted verbatim.
Aug 13, 2025Complaint investigationSeriousIsolation for IllnessCalifornia: Type BCorrection due Aug 31, 2025
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Director
Del Calvo, Nicole
Licensee
KinderCare Learning Centers, LLC
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Based on the Director's admissions made on May 13 and May 27, 2026, corroborating staff interviews, and documentation reviewed during the investigation, the LPA determined that staff who had not completed the minimum educational qualifications required by CCR Section 101416.2(b) were assigned and functioning in the role of an infant care teacher. Specifically, the staff had not completed the required ECE and infant care coursework prior to employment as required by regulation. This poses a potential risk to the health, safety, and personal rights of children in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
By the POC due date, the Director will review all infant care teacher personnel files, verify that each infant care teacher meets the educational qualifications required by CCR Section 101416.2(b), maintain transcripts in each personnel file, and ensure that any staff who do not meet the qualifications are not assigned infant care teacher duties. The Director will submit to CCLD a current staff assignment or classroom roster identifying each staff member's assigned position, demonstrating that any staff who do not meet the qualifications are assigned only to positions for which they are qualified.
Standard 101416.2(b)
State severity
Type B
Corrected at visit
Not recorded
Correction due
Jul 31, 2026
Technical assistance
Not recorded
Finding source ID
ca:493001830:2026-07-22:101416.2(b):1
Visit source ID
ca:493001830:2026-07-22:report
Feb 12, 2026Complaint investigation · unsubstantiated
No findings recorded
Feb 12, 2026Inspection1 finding
Standard 1596.8662(b)(1)
Serious
Based on a review of employee personnel files, the licensee did not comply with the requirements of section 1596.866(b)(1). The LPA observed that staff members S2, S4, and S6 did not have a current California mandated reporter training certificate in their personnel files. This poses a potential health, safety, or personal rights risk to persons in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
The center director reported that staff members S2, S4, and S6 are in the process of completing the California mandated reporter training and will submit their certificates upon completion. She stated that the documentation will be provided to the Department by 02/26/26.
Standard 1596.8662(b)(1)
State severity
Type B
Corrected at visit
Not recorded
Correction due
Feb 26, 2026
Technical assistance
Not recorded
Finding source ID
ca:493001830:2026-02-12:1596.8662(b)(1):1
Visit source ID
ca:493001830:2026-02-12:inspection
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Oct 27, 2023Complaint investigation · unsubstantiated
1 finding
Standard 101416.2(b)
Minor
Based on the LPA's interviews with staff and a personnel record review, the facility did not ensure that staff S1-S5 met the qualifications required to work in the capacity of a teacher. Record review indicates that S1-S5 were only qualified to work as an aide under the direct supervision of a teacher. Based on the LPA's interviews, it was corroborated that S1-S5 supervised awake children for a portion of the day without being under direct supervision of a qualified teacher, which poses a potential risk to the children in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
Center Director Pepper stated that the infant classroom is currently closed due to the center not having qualified staff to work in this classroom. Pepper stated that she will notify the LPA when the classroom reopens and will submit an updated LIC500 along with a written plan detailing staff's work schedule showing coverage of the infant classroom at the center.
Standard 101416.2(b)
State severity
Type B
Corrected at visit
Not recorded
Correction due
Nov 3, 2023
Technical assistance
Not recorded
Finding source ID
ca:493001830:2023-10-27:101416.2(b):1
Visit source ID
ca:493001830:2023-10-27:other
Oct 12, 2023Other visit
No findings recorded
Oct 5, 2023Complaint investigation · substantiated
1 finding
Standard 101223(a)(3)
Critical
Specifically, it was corroborated that staff S5 video recorded S8 pushing child C1 as C1 attempted to sit up in their cot. It was also corroborated that S5 then sent the video to other teachers at the center via text message. Lastly, it was corroborated through interviews that S5 and S8 have made inappropriate statements to children and about children regarding their appearance and/or personal hygiene. This poses an immediate health and safety risk to the children in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
The center director, Alexandria Pepper stated that she and all staff will watch the Children's Personal Rights in Care video on the ccld.ca.gov website and review the written regulation during their all staff meeting on 10/09/23. A sign in sheet with staff names and signatures to verify training will be submitted to LPA via email by COB 10/09/23. Additionally, the center director stated that during the upcoming all staff meeting, training regarding the role and duties of a mandated reporter will be discussed in detail. The center director stated that she will submit current mandated reporter training certificates per AB1207 for all staff to the LPA; staff will sign and date the front of the certificate and write that acknowledge that they understand their role and duties as a mandated reporter.
Standard 101223(a)(3)
State severity
Type A
Corrected at visit
Not recorded
Correction due
Oct 6, 2023
Technical assistance
Not recorded
Finding source ID
ca:493001830:2023-10-05:101223(a)(3):1
Visit source ID
ca:493001830:2023-10-05:report
Oct 26, 2022Complaint investigation · substantiated
1 finding
Standard 101429(a)(2)(C)(3)
Minor
Based on the center director’s own admission, the LPA’s observations, and the information obtained from staff members S2-S6, the facility did not comply with the section cited above in 101429(a)(2)(C)(3). The facility was not properly documenting infant 15-minute nap checks by including the time of each 15-minute check and the initials of each staff person who conducted the check on any of the infant nap check logs. This poses/posed a potential health, safety or personal rights risk to persons in care
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
Acting assistant director Hannah Sumpter stated that the facility will provide a training to staff in the infant classroom(s) regarding correctly completing 15-minute nap check logs and will send completed nap checks logs (for the week of 10/31/22) for all infants attending to the LPA by the close of business day 11/04/22.
Standard 101429(a)(2)(C)(3)
State severity
Type B
Corrected at visit
Not recorded
Correction due
Nov 4, 2022
Technical assistance
Not recorded
Finding source ID
ca:493001830:2022-10-26:101429(a)(2)(C)(3):1
Visit source ID
ca:493001830:2022-10-26:report
Jun 13, 2022Other visit
No findings recorded
Dec 16, 2021Complaint investigation · unsubstantiated
No findings recorded
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