7 critical and 1 minor findings across 17 visits. Most recent critical finding: Aug 15, 2024. Latest visit Jun 9, 2026, no findings.
Critical findings7 · Mission Viejo median 0
33% of Mission Viejo licensed centers have at least one
Serious findings0 · Mission Viejo median 0
6% of Mission Viejo licensed centers have at least one
What inspectors found
The 3 most serious visits in the window. Titles use the state's own standard names, in plain English where we have a reviewed translation.
Aug 15, 2024Complaint investigationCriticalSign-in and sign-out not keptCalifornia: Responsibility for Providing Care and Supervision · Type ACorrection due Aug 15, 2024
“Based on staff interviews and staff stating once C1 entered the hallway, C1 was not visible and was unsure if C1 went into the kitchen or not, this is an immediate risk to the health and safety of children in care.”California CCLD inspector, Aug 15, 2024 report. Quoted verbatim.
10findings in 36 months0verified corrected by California0corrected during the visit10with a plan or deadline only
2 citations are awaiting report review, so their types are not yet counted above. Everything above is quoted or counted from California CCLD records; nothing is generated. This is not a safety rating.
This provider has not supplied a description yet. Ask about their teaching approach, classroom routines, and what makes their program a fit for your child.
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Programs & learning
Learning approach
Curriculum and teaching philosophy not provided.
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Services & accommodations
Daily activity or program schedule
The daily schedule has not been supplied. Ask about arrival, meals, outdoor play, rest, learning activities, and pickup.
People, policies & environment
Director
Neitzke, Ashley
Licensee
Children's Courtyard,inc., the
Ask about classroom staffing, parent communication, authorized pickup, sick-child policies, and planned closures.
May 17, 2023Complaint investigation · substantiated
2 findings
Teacher-Child Ratio
Critical
At 12:32 PM on 5/5/2023, LPA observed S4 exit the facility, leaving S2 and S3 with 28 children inside Pre- k room #6. Children were observed walking, running, sitting on chairs, and some children were on their cots. This poses an immediate health and safety risk to children in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
Director stated the facility is in the process of hiring more staff.
Director stated that she will submit a detailed plan to address staffing schedule and ensure teacher-child ratio is being met at all times. Director agrred to submit plan to LPA by POC due date
Standard 101216.3(a) · Teacher-Child Ratio
State severity
Type A
Corrected at visit
Not recorded
Correction due
May 18, 2023
Technical assistance
Not recorded
Finding source ID
ca:304371509:2023-05-17:101216.3(a):1
Visit source ID
ca:304371509:2023-05-17:report
Activities
Critical
on 5/5/2023, at 1:56 PM, LPA observed S2 alone with 26 children napping on their cots inside Pre K room #6 classroom. This poses an immediate health and safety risk to children in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
Director stated the facility is in the process of hiring more staff.
Director stated that she will submit a detailed plan to address staffing schedule and ensure teacher-child ratio is being met at all times. Director agrred to submit plan to LPA by POC due date
Standard 101230(c) · Activities
State severity
Type A
Corrected at visit
Not recorded
Correction due
May 18, 2023
Technical assistance
Not recorded
Finding source ID
ca:304371509:2023-05-17:101230(c):1
Visit source ID
ca:304371509:2023-05-17:report
Sep 2, 2022Inspection
4 findings
Disaster and Mass Casualty Plan
Minor
Based on observation, interview, and record review, the licensee did not comply with the section cited above. During record review, Director stated the last disaster drill was conducted on May 12, 2021 which poses/posed a potential health, safety or personal rights risk to persons in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
Director agreed to schedule and conduct the disaster drill by POC due date and submit proof to LPA.
Standard 101174(d) · Disaster and Mass Casualty Plan
State severity
Type B
Corrected at visit
Not recorded
Correction due
Sep 16, 2022
Technical assistance
Not recorded
Finding source ID
ca:304371509:2022-09-02:101174(d):1
Visit source ID
ca:304371509:2022-09-02:inspection
General Provisions and Definitions
Minor
Based on observation, interview, and record review, the licensee did not comply with the section cited above. 2 out of 4 teachers present at the time of inspection did not have proof of immunization of measles, pertussis, and influenza which poses/posed a potential health, safety or personal rights risk to persons in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
Director agreed to obtain immunization records for staff #1 and staff #2. Director agreed to submit proof to LPA by POC due date.
Standard 1596.7995(a)(1) · General Provisions and Definitions
State severity
Type B
Corrected at visit
Not recorded
Correction due
Sep 16, 2022
Technical assistance
Not recorded
Finding source ID
ca:304371509:2022-09-02:1596.7995(a)(1):1
Visit source ID
ca:304371509:2022-09-02:inspection
Disaster and Mass Casualty Plan
Minor
Based on observation, interview, and record review, the licensee did not comply with the section cited above. During record review, Director was unable to provide proof showing disaster drills are being documented which poses/posed a potential health, safety or personal rights risk to persons in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
Director agreed to document the disaster drill by POC due date and submit proof to LPA.
Standard 101174(d)(2) · Disaster and Mass Casualty Plan
State severity
Type B
Corrected at visit
Not recorded
Correction due
Sep 16, 2022
Technical assistance
Not recorded
Finding source ID
ca:304371509:2022-09-02:101174(d)(2):1
Visit source ID
ca:304371509:2022-09-02:inspection
Personnel Requirements
Minor
Based on observation, interview, and record review, the licensee did not comply with the section cited above. 1 out of 4 staff did not have proof of their tuberculosis test and LIC 503 Health Screening Report which poses/posed a potential health, safety or personal rights risk to persons in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
Director agreed to obtain Staff #1Turberculosis test and result along with LIC 503 Health Screening Report and send to LPA by POC due date.
Standard 101216(g)(1) · Personnel Requirements
State severity
Type B
Corrected at visit
Not recorded
Correction due
Sep 16, 2022
Technical assistance
Not recorded
Finding source ID
ca:304371509:2022-09-02:101216(g)(1):1
Visit source ID
ca:304371509:2022-09-02:inspection
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