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Critical findings on record
4 critical and 1 serious and 3 minor findings across 12 visits. Most recent critical finding: Apr 17, 2026. Latest visit Oct 23, 2026, 1 finding.
The 3 most serious visits in the window. Titles use the state's own standard names, in plain English where we have a reviewed translation.
“Supervision shall include visual observation.”California CCLD inspector, Apr 17, 2026 report. Quoted verbatim.
1 citation is awaiting report review, so its type is not yet counted above. Everything above is quoted or counted from California CCLD records; nothing is generated. This is not a safety rating.
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Cecile Keatley
Bright Horizons
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Add these to your visit notes →Nov 6, 2023–Nov 6, 2026 · 36 months
Findings recorded · read the visit below
Source checked Nov 5, 2026 · Inspection history is not a safety rating.
Newest first, grouped by year. Expand a visit to read the findings.
Severity: N/A — not provided
Narrative not available. Check the state record for report details.
Correction due Oct 30, 2026. No state verification date is shown.
Standard 1596.841
Supervision shall include visual observation. This requirement is not meet evidence by: No staff saw Child #1’s incident, in which child #1 sustained an injury requiring medical attention in which child sustained a 1 cm laceration to the upper lip involving the vermilion border, which required three sutures, which poses an immidtae risk to the health and safety of the children in care.
A correction plan is recorded. No state verification date is shown.
Facility will be conducting a staff meeting on 4/30/2026 and will provide LPA Perry with sign in and out sheets and copies meeting itinary. Facility will create an outdoor supervision plan and provide to LPA. Facility will ensure that when children are outside on the preschool yard they will go out in smaller groups, half the number of total children for that day will go outside at a time. Brandi VanOosten Staicy Perry DATE: 04/17/2026 DATE: 04/17/2026 Page: 5 of 5
Standard 101229(a)(1)
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No findings recorded
Supervision shall include visual observation. This requirement is not meet evidence by: LPA Perry determined that Child #1 was left unsupervized for approximately 34 minutes.
A correction plan is recorded. No state verification date is shown.
Per facility director, Cynthia, a meeting was held with staff on 3/5/2026 and reviewed transition and name to face procedures. Classrooms will transition in whole groups with two staff when possiable to help ensure the transition is completed with sweeps and leaership team will check on transitions reguarly to ensure they are being completed properly. Additionally, The director will conduct daily supervision checks every 30 minutes and monitoring of classroom transitions for the next 30 days to ensure staff are following required supervision procedures via a form and send to LPA Perry daily by the end of the day. Declaration was obtained during viait. Brandi VanOosten Staicy Perry DATE: 03/06/2026 DATE: 03/06/2026 Page: 3 of 5 CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B MONTEREY PARK, CA 91754 FACILITY NUMBER: 198019171 VISIT DATE: 03/06/2026 The Facility Director stated that she became aware of the incident when Staff #1 approached her and reported that Child #1 had been left inside the classroom for approximately 20 minutes. The Director stated that parents were notified immediately at pick-up time and again the following morning, and an incident report was provided to the parents. The Director provided a written declaration stating: “ Staff attended mandatory training on 3/5/26 to cover supervision requirements, policies, and procedures. Regional Manager, Meagan Garris, facilitated the training 3/5/26. Center leadership will be conducting additional observations of transitions to verify compliance. Outdoor schedules will be reviewed and adjusted accordingly to allow for appropriate transition time. We have rearranged rooms for maximum room supervision. Groups will transition with two teachers, when possible”. The Director further stated that Staff #1 has been placed on administrative leave pending further investigation. LPA conducted child interview. Child #1 stated that on one occasion they were sitting in the classroom library area after a teacher told child#1 and friend to sit and wait while other children finished using the restroom. Child #1 stated another child was sitting with them initially but later left. Child #1 stated the class went outside and that no friends names were called, causing Child#1 to remain inside the classroom alone for a period of time. Child #1 stated another teacher later found them inside the classroom. Child #1 reported they felt sad. Child #1 also stated that they like their teachers, including staff#1. During the investigation, LPA Perry obtained and reviewed the facility’s transition tracking policy. The transition report indicated Child #1 was signed out to the playground at 2:42 PM and signed back into the classroom at 3:17 PM. Staff #1 reported that a name-to-face count was conducted prior to transitioning outside. Based on the times documented, the child was left unattended for approximately 34 minutes, until Staff #2 located the child inside the classroom at approximately 3:15 PM. LPA also reviewed the facility’s employee handbook and supervision policies, which outline procedures for transition tracking and required room sweep procedures. The facility provided documentation of these policies to the Department. LPA discussed the facility’s progressive discipline procedures per their employee handbook with the Director. The Director stated that Staff #1 does not have a prior history of counseling notes or noncompliance documented in her personnel file. LPA reviewed Staff #1’s personnel file and confirmed that Staff #1 is a fully qualified teacher authorized to work in the classroom and had no history of non compliance. LPA advised the Director that the Department has previously addressed concerns related to responsibility for care and supervision at the facility. The facility has had prior incidents involving supervision and care provision requirements under Title 22 regulations, and a Non-Compliance Conference was held at the Monterey Park Regional Office on October 14, 2025, during which the Department reviewed expectations regarding compliance with care and supervision requirements. The Director acknowledged understanding of these expectations. DATE: 03/06/2026 DATE: 03/06/2026 Page: 4 of 5 CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B MONTEREY PARK, CA 91754 FACILITY NUMBER: 198019171 VISIT DATE: 03/06/2026 The Director also stated that facility staff have received additional training on supervision policies and procedures following prior incidents related to supervision that occurred on March 3, 2026, February 23, 2026, and April 16, 2025. Based on interviews conducted, record reviews, and review of pertinent documentation, LPA determined that Child #1 was left unsupervised in the classroom for approximately 34 minutes. The following (1) TYPE A deficiency listed on the following page was observed by the LPA Perry and is being cited in accordance with California Code of Regulations Title 22. Please see attached LIC 809-D for citation. A copy of this report shall be provided to the parent/guardian of children currently enrolled by the next business day or immediately upon their return. A copy of this report shall also be provided to the parent/guardian of any newly enrolled child for the next 12 months. A signed Acknowledgement of Receipt (LIC9224) shall be in each child’s file, acknowledging receipt. Deficiencies that are being cited need to be cleared to protect the children’s health and safety. Civil Penalty is being assessed. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. An exit interview was conducted, and a copy of this report was provided to Cynthia, Director along with Appeal Rights. DATE: 03/06/2026 DATE: 03/06/2026 Page: 5 of 5
Standard 101229(a)(1)
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No findings recorded
Supervision shall include visual observation. This requirement is not met as evidence by: LPA Perry determined that Child #1 being left in the classroom during a parent event on 02/13/2026 under the supervision of another parent, in which child #1 was confirmed to be signed in to the facility., which poses an immediate risk to the health and safety of the children in care.
A correction plan is recorded. No state verification date is shown.
Per facility director sign in and out sheets have been moved from the front office to each classroom to ensure ratios and supervision is being met and that staff are aware of who is in their care at all times. Director did send out an email to all staff on friday 2/20/2026 remininding all staff to maintain accurate attendance records. In addition facility will review title 22 regulation with all staff on Responsibility for providing care and supervision and have staff sign and date the form to ensure they understand. Facility wil send via email to LPA Perry by POC date. Brandi VanOosten Staicy Perry DATE: 02/23/2026 DATE: 02/23/2026 Page: 3 of 6 CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION , 1000 CORPORATE CNTR DR. 200-B MONTEREY PARK, CA 91754 FACILITY NUMBER: 198019171 VISIT DATE: 02/23/2026 DEFICIENCIES
Standard 101229(a)(1) · Responsibility for Providing Care and Supervision
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This requirement is not met as evidenced by: Based on interviews and record review, the licensee did not comply with the section cited above as the facility did not submit to the department the LIC624 written report within the required 7 days hich poses a potental risk to the health and safety of the children in care.
A correction plan is recorded. No state verification date is shown.
Facility Director will review Title 22 regulations on Reporting requirements that was printed by LPA Perry and once reviewed and read the director will email a signed and dated copy of the regulation as well as a declaration of undestaning the steps of the LIC624 form once an incident has been submitted. Brandi VanOosten Staicy Perry DATE: 02/23/2026 DATE: 02/23/2026 Page: 4 of 6 CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B MONTEREY PARK, CA 91754 FACILITY NUMBER: 198019171 VISIT DATE: 02/23/2026
Standard 101212(d)(2) · Reporting Requirements
Not included in the 36-month briefing.
1 finding
C1 was found by another S2. This is an immediate health and safety risk to children in care.
A correction plan is recorded. No state verification date is shown.
Per director, on 10.23.2023 training on Supervison on inside and outside classroom. Along with video training on transition tracking. Director will provide verfication of completion to LPAs on 11.3.23.
Standard 101229(a)(1)
1 finding
member left a child in the classroom alone, unsupervised. Child was found by another staff. This was a potential risk to the health and safety of the child in care.
A correction plan is recorded. No state verification date is shown.
Director states they have a staff meeting and training in Supervision with all staff, scheduled 10/21/21. With the specific staff they have additional individualized trainings. Director will send meeting agenda via email and include LPA on email. POC due date 10/20/21
Standard 101229(a)(1)
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