“and admitting the involved staff in the biting incidents that they could not prevent C1 of getting hurt, and reviewing incident reports of C1 getting hurt in 3 incidents within a week.”California CCLD inspector, Jun 30, 2026 report. Quoted verbatim.
20findings in 36 months0verified corrected by California0corrected during the visit20with a plan or deadline only
1 citation is awaiting report review, so its type is not yet counted above. Everything above is quoted or counted from California CCLD records; nothing is generated. This is not a safety rating.
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Director
Ortiz, Sara
Licensee
KinderCare Learning Center LLC
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Jun 30, 2026Complaint investigation · substantiated2 findings
Standard 101223(a)(2)
Minor
and admitting the involved staff in the biting incidents that they could not prevent C1 of getting hurt, and reviewing incident reports of C1 getting hurt in 3 incidents within a week. This is a potential risk to the health, safety, and personal rights of children in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
Director will discuss the issue with the staff. A review of discussion with the staff regarding personal rights of children will be sent to our office by the due date of 7/1/2026. Staffs' signatures acknowledging the personal rights of children and importance of keeping children safe will be sent to our office by the due date of 7/1/2026.
The director will also include a statement that what steps shall be taken to prevent these incidents of happening for the future as much as they can.
Standard 101223(a)(2)
State severity
Type B
Corrected at visit
Not recorded
Correction due
Jun 30, 2026
Technical assistance
Not recorded
Finding source ID
ca:304270686:2026-06-30:101223(a)(2):1
Visit source ID
ca:304270686:2026-06-30:report
Standard 101223(a)(2)
Critical
and admitting the involved staff in the biting incidents that they could not prevent C1 of getting hurt, and reviewing incident reports of C1 getting hurt in 3 incidents within a week. This is an immediate risk to the health, safety, and personal rights of children in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
Director will discuss the issue with the staff. A review of discussion with the staff regarding personal rights of children will be sent to our office by the due date of 7/1/2026. Staffs' signatures acknowledging the personal rights of children and importance of keeping children safe will be sent to our office by the due date of 7/1/2026.
The director will also include a statement that what steps shall be taken to prevent these incidents of happening for the future as much as they can.
Standard 101223(a)(2)
State severity
Type A
Corrected at visit
Not recorded
Correction due
Jun 30, 2026
Technical assistance
Not recorded
Finding source ID
ca:304270686:2026-06-30:101223(a)(2):2
Visit source ID
ca:304270686:2026-06-30:report
This finding is already in your tour questions. Plan a visit →
The visit outcome or reported count conflicts with the available finding details. The findings remain visible.
Apr 28, 2026Inspection
No findings recorded
Mar 24, 2026Complaint investigation · substantiated1 finding
Standard 1596.885(c)
Minor
Based on a complaint report, and interviews with 10 staff, and reporting of S1, S2, S3, S4, and S10 that S1 has appeared to be under the influence of drug while arrived at work. This is a potential risk to the health and safety of the children in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
Today, the director informed LPA that S1 no longer works for the facility.
Director will conduct an all staff policy and procedures training on this issue. Director will submit agenda and staff signatures acknowledging completing the training by the due date of 3/27/2026.
Standard 1596.885(c)
State severity
Type B
Corrected at visit
Not recorded
Correction due
Mar 27, 2026
Technical assistance
Not recorded
Finding source ID
ca:304270686:2026-03-24:1596.885(c):1
Visit source ID
ca:304270686:2026-03-24:report
Mar 2, 2026Other visit1 finding
Standard 101429(a)(1)
Critical
self reported incident, and today's interview with 3 staff that 16 months old toddler (C1) was left unattended outside the toddler classroom unsupervised for couple of minutes without staffs' acknowledgement. This is an immediate risk to the health and safety of children in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
Director will discuss the issue with the staff. A review of supervision discussion with the staff will be sent to our office by the due date. The training shall contain supervision of infants and toddlers. Supervision shall include visual observation. The statement with the staffs' signatures acknowledging the importance of supervision and conducting accurate name to face procedure will be sent to our office by the due date of 3/3/2026. Thuy Ho Mahnaz Malek DATE: 03/02/2026 DATE: 03/02/2026 Page: 4 of 4
Standard 101429(a)(1)
State severity
Type A
Corrected at visit
Not recorded
Correction due
Mar 3, 2026
Technical assistance
Not recorded
Finding source ID
ca:304270686:2026-03-02:101429(a)(1):1
Visit source ID
ca:304270686:2026-03-02:other
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Feb 3, 2026Other visit
Report details unavailable
The state lists 2 findings; details for 0 are available.
Missing or pending details are not evidence of no findings.
Jan 29, 2026Complaint investigation · unsubstantiated3 findings
Standard 101416.5(a)(b)
Critical
Staff interviews admission of S3, S4, S6, S9, S10, and RP2 and reviewing CSR showing the infant/toddler program has been out of ratio on different days from approximately one minute to 10 minutes. This is an immediate risk to the health and safety of children in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
The assistant director agreed to send a statement with the new staff’s scheduling to show that the infant/toddler classrooms are staying in ratio at all times. The proof of correction will be sent to LPA's email address by the due date of 1/30/2026.
Standard 101416.5(a)(b)
State severity
Type A
Corrected at visit
Not recorded
Correction due
Jan 30, 2026
Technical assistance
Not recorded
Finding source ID
ca:304270686:2026-01-29:101416.5(a)(b):1
Visit source ID
ca:304270686:2026-01-29:report
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Standard 101427(j)(3)
Minor
3 staff (S5, S6, S7) that confirms bottle of children were not returned to the child's representative at the end of the day on few occasions. This is a potential risk to the health and safety of children in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
The assistant director agreed to send a statement that a training with staff will be conducted acknowledging of this section of the regulation. The proof of correction will be sent to LPA's email address by the due date of 2/4/2026.
Standard 101427(j)(3)
State severity
Type B
Corrected at visit
Not recorded
Correction due
Feb 4, 2026
Technical assistance
Not recorded
Finding source ID
ca:304270686:2026-02-03:101427(j)(3):1
Visit source ID
ca:304270686:2026-02-03:other
Standard 101239(a)(1)
Serious
This requirement was not met as evidenced by: a complaint report, 4 staffs' admission (S3, S4, S5, S6) that and LPA's observation of the thermostat today, today at 8:00am showing 66 degree This is a potential risk to the health and safety of children in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
The assistant director agreed to send a statement that how this issue has been solved. Meanwhile she would turn the heat on manually until it is fixed. The proof of correction will be sent to LPA's email address by the due date of 2/4/2026.
Standard 101239(a)(1)
State severity
Type B
Corrected at visit
Not recorded
Correction due
Feb 4, 2026
Technical assistance
Not recorded
Finding source ID
ca:304270686:2026-02-03:101239(a)(1):1
Visit source ID
ca:304270686:2026-02-03:other
This finding is already in your tour questions. Plan a visit →
The visit outcome or reported count conflicts with the available finding details. The findings remain visible.
Jan 22, 2026Other visit1 finding
Standard 101212(b)
Minor
This requirement was not met as evidenced by: LPA's observation and staffs' interviews today that the change of the center director was not reported to the office. The former director left 12/5/2025. This is a potential risk to the health and safety of children in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
The facility representative agreed to send a director's packet to LPA's email address to our office before the due date of 1/30/2026.
A copy of items to be sent to our office regarding change of director was given to facility representative. Thuy Ho Mahnaz Malek DATE: 01/22/2026 DATE: 01/22/2026 Page: 3 of 3
Standard 101212(b)
State severity
Type B
Corrected at visit
Not recorded
Correction due
Jan 30, 2026
Technical assistance
Not recorded
Finding source ID
ca:304270686:2026-01-29:101212(b):1
Visit source ID
ca:304270686:2026-01-29:report
The visit outcome or reported count conflicts with the available finding details. The findings remain visible.
State records and provider information have separate sources. Provider claims do not establish independently verified care quality. Missing data is not evidence of an issue-free record.