Excelsior Preschool Gold River LLC, Gold River CA: inspection record

Inspection record overview

Past 36 months · checked Nov 5, 2026

Critical findings on record

3 critical and 2 minor findings across 9 visits. Most recent critical finding: Jul 9, 2026. Latest visit Aug 25, 2026, no findings.

Critical findings3 · California median 0

17% of California licensed centers have at least one

Serious findings0 · California median 0

19% of California licensed centers have at least one

What inspectors found

The 3 most serious visits in the window. Titles use the state's own standard names, in plain English where we have a reviewed translation.

Jul 9, 2026Complaint investigationCriticalSign-in and sign-out not keptCalifornia: Responsibility for Providing Care and Supervision · Type ACorrection due Jul 9, 2026

“Based on interviews and a review of video footage,the licensee did not provide the level of care and supervision to meet the needs of a child resulting in unexplained injury.This poses an immediate health, safety, or personal rights risk…”California CCLD inspector, Jul 9, 2026 report. Quoted verbatim.

Nov 26, 2024Complaint investigationCriticalStaff present before background check clearedCalifornia: Teacher-Child Ratio · Type ACorrection due Nov 27, 2024

Jul 2, 2024Complaint investigationCriticalSign-in and sign-out not keptCalifornia: Responsibility for Providing Care and Supervision · Type A+ 1 more finding from this visit: reporting requirementsCorrection due Jul 3, 2024

5findings in 36 months0verified corrected by California0corrected during the visit5with a plan or deadline only

Everything above is quoted or counted from California CCLD records; nothing is generated. This is not a safety rating.

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Provider details

HoursNot listedConfirm days with provider

Ages servedNot listedConfirm classroom age requirements

License type: Licensed
County: Sacramento
License number: 343624247
Date issued: May 3, 2022
Licensed capacity: 118 children

Fees, assistance & availability →Programs, services & policies →

About this provider

Provider profile

This provider has not supplied a description yet. Ask about their teaching approach, classroom routines, and what makes their program a fit for your child.

Classroom

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Outdoor area

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Learning spaces

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Tuition & fees

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Age groupCare schedule

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Full-time tuition: Not provided
Part-time tuition: Not provided
Drop-in rate: Not provided
After-school tuition: Not provided
Registration, deposits & other fees: Not provided

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Financial aid

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Programs & learning

Learning approach

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Services & accommodations

Daily activity or program schedule

The daily schedule has not been supplied. Ask about arrival, meals, outdoor play, rest, learning activities, and pickup.

People, policies & environment

Director

Heather Robertson

Licensee

Excelsior Preschool Gold River LLC

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The parent briefing

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Nov 6, 2023–Nov 6, 2026 · 36 months

Latest recorded visit

Aug 25, 2026 · Other visit

No findings recorded

9 recorded visits · 5 available findings.

1 visit has conflicting outcomes or finding counts.

3Critical findings

0Serious findings

2Minor findings

0Severity N/A

Source checked Nov 5, 2026 · Inspection history is not a safety rating.

Visits in the past 12 months

3 visits

Newest first, grouped by year. Expand a visit to read the findings.

20263 visits · 1 recorded finding

Aug 25, 2026Other visit
No findings recorded
Jul 9, 2026Complaint investigation · substantiated1 finding
Standard 101229(a)(1)
Critical
Based on interviews and a review of video footage,the licensee did not provide the level of care and supervision to meet the needs of a child resulting in unexplained injury.This poses an immediate health, safety, or personal rights risk to persons in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
Director provided absence of supervision training to ensure that children are under direct visual supervision at all times. Staff are to follow established communication procedures, including the use of walkie talkies during emergencies or when assistance is needed. Also, Director posted zoning maps on the playgrounds. POC has been met.
Standard 101229(a)(1)
State severity
Type A
Corrected at visit
Not recorded
Correction due
Jul 9, 2026
Technical assistance
Not recorded
Finding source ID
ca:343624247:2026-07-09:101229(a)(1):1
Visit source ID
ca:343624247:2026-07-09:report
This finding is already in your tour questions. Plan a visit →
The visit outcome or reported count conflicts with the available finding details. The findings remain visible.
Jan 29, 2026Other visit
No findings recorded

Coverage, definitions & how to read this record →Open state record ↗

Older records · before Nov 6, 2023

Not included in the 36-month briefing.

Feb 6, 2023Complaint investigation · substantiated
1 finding
Buildings and Grounds
Critical
On 1/20/22 bleach was accessible to children
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
Dicector Nancy Fugate conducted staff training on the proper use and storage of chemicals. Staff are also checking for hazards in the mornings. and evenings. Deficiency cleared as of today's visit.
Standard 101238(g) · Buildings and Grounds
State severity
Type A
Corrected at visit
Not recorded
Correction due
Feb 7, 2023
Technical assistance
Not recorded
Finding source ID
ca:343624247:2023-02-06:101238(g):1
Visit source ID
ca:343624247:2023-02-06:inspection
Feb 6, 2023Inspection
Report details unavailable
The state lists 1 findings; details for 0 are available.
Missing or pending details are not evidence of no findings.
Apr 22, 2022Other visit
No findings recorded

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Inspection record overview

What inspectors found

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People, policies & environment

Aug 25, 2026 · Other visit

9 recorded visits · 5 available findings.

Visits in the past 12 months

Standard 101229(a)(1)

Recorded plan of correction

Buildings and Grounds

Recorded plan of correction

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What inspectors found

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Tuition & fees

Rate not provided

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Openings & waitlists

Ask about age group: availability not confirmed

Programs & learning

Services & accommodations

Daily activity or program schedule

People, policies & environment

Aug 25, 2026 · Other visit

9 recorded visits · 5 available findings.

Visits in the past 12 months

Standard 101229(a)(1)

Recorded plan of correction

Buildings and Grounds

Recorded plan of correction

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