“LPA observed that the cubbies in the toddler bathroom had diaper creams and over the counter ointments that were within children's reach which poses an immediate health, safety, or personal rights risk to persons in care.”California CCLD inspector, Mar 4, 2026 report. Quoted verbatim.
This provider has not supplied a description yet. Ask about their teaching approach, classroom routines, and what makes their program a fit for your child.
▧Classroom
Photo not provided
▧Outdoor area
Photo not provided
▧Learning spaces
Photo not provided
No provider photos have been supplied. These are labeled placeholders, not images of the facility.
A more useful tour
Ask about the program. Ask about the record.
Bring questions about tuition and fit alongside the findings, correction evidence, and gaps in this record.
Choose your needs to prepare a quote request. Rates have not been supplied by this provider.
Ask about age group · Full-time
Rate not provided
Care and schedule availability must be confirmed. Missing pricing does not mean care is free.
Full-time tuition
Not provided
Part-time tuition
Not provided
Drop-in rate
Not provided
After-school tuition
Not provided
Registration, deposits & other fees
Not provided
Understand your first month’s cost
Request tuition, required fees, deposit credit, and refund terms in writing. A deposit credited to tuition should not be counted twice. We cannot calculate a total without confirmed amounts.
Financial aid
Subsidy acceptance is not listed. Confirm assistance programs with the provider. Sibling discounts have not been provided.
Openings & waitlists
An opening is not a reservation. Confirm availability directly with the provider.
Ask about age group: availability not confirmed
Ask about your start date, classroom availability, waitlist fees, and when offers are made.
Programs & learning
Learning approach
Curriculum and teaching philosophy not provided.
Confirm age eligibility and availability with the provider.
Services & accommodations
Daily activity or program schedule
The daily schedule has not been supplied. Ask about arrival, meals, outdoor play, rest, learning activities, and pickup.
People, policies & environment
Director
Pack, Katie
Licensee
Zoo Phonics Learning Academy
Ask about classroom staffing, parent communication, authorized pickup, sick-child policies, and planned closures.
Mar 4, 2026Complaint investigation · substantiated2 findings
Buildings and Grounds
Critical
LPA observed that the cubbies in the toddler bathroom had diaper creams and over the counter ointments that were within children's reach which poses an immediate health, safety, or personal rights risk to persons in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
Staff placed diaper creams and over the counter ointments on the top shelf in the toddler bathroom and made it inaccessible to children. Deficiency cleared at time of visit.
Standard 101238(g) · Buildings and Grounds
State severity
Type A
Corrected at visit
Not recorded
Correction due
Mar 5, 2026
Technical assistance
Not recorded
Finding source ID
ca:343625749:2026-03-04:101238(g):1
Visit source ID
ca:343625749:2026-03-04:other
This finding is already in your tour questions. Plan a visit →
Care for Toddlers within a Licensed Preschool Center
Critical
This requirement is not met as evidenced by:
LPA observed one staff supervising seven toddlers in their toddler option classroom, which poses an immediate health, safety, or personal rights risk to persons in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
Facility Representative FR immediately sent another staff member to assist the classroom. Deficiency cleared at time of visit. Jeevun Birk-Miller Erwina Pascual-Golamco DATE: 03/04/2026 DATE: 03/04/2026 Page: 3 of 3
Standard 101804(b)(2) · Care for Toddlers within a Licensed Preschool Center
State severity
Type A
Corrected at visit
Not recorded
Correction due
Mar 5, 2026
Technical assistance
Not recorded
Finding source ID
ca:343625749:2026-03-04:101804(b)(2):1
Visit source ID
ca:343625749:2026-03-04:other
This finding is already in your tour questions. Plan a visit →
Jan 6, 2026Other visit
No findings recorded
20251 visit · 1 recorded finding
Nov 20, 2025Inspection1 finding
Infant Care Teacher Qualifications and Duties
Minor
Based on interview and record review, the licensee did not comply with the section cited above as LPA observed 1 staff did not meet the teacher qualification in the classroom which poses/posed a potential health, safety or personal rights risk to persons in care.
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
Facility Representative stated she will get staff enrolled in units needed to be a fully qualified teacher. FR will email proof of enrollment to LPA by POC due date.
Standard 101416.2(c)(1) · Infant Care Teacher Qualifications and Duties
State records and provider information have separate sources. Provider claims do not establish independently verified care quality. Missing data is not evidence of an issue-free record.