Viola Family Child Care, Chino Hills CA: inspection record

Inspection record overview

Past 36 months · checked Nov 5, 2026

Serious findings on record

1 serious and 2 minor findings across 3 visits. Most recent serious finding: Jun 18, 2024. Latest visit Mar 13, 2026, no findings.

What inspectors found

The 2 most serious visits in the window. Titles use the state's own standard names, in plain English where we have a reviewed translation.

Jun 18, 2024InspectionSeriousAdministration of Child Day Care LicensingCalifornia: Type BCorrection due Jul 2, 2024

“Based on record review, the licensee did not comply with the section cited above in 1 out of 2 files which poses a potential health, safety and personal rights risk to persons in care.”California CCLD inspector, Jun 18, 2024 report. Quoted verbatim.

Jun 6, 2025InspectionMinorOperation of A Family Child Care HomeCalifornia: Type B+ 1 more finding from this visit: application for initial licenseCorrection due Jul 6, 2025

3findings in 36 months0verified corrected by California0corrected during the visit3with a plan or deadline only

Everything above is quoted or counted from California CCLD records; nothing is generated. This is not a safety rating.

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Provider details

HoursNot listedConfirm days with provider

Ages servedNot listedConfirm classroom age requirements

License type: Licensed
County: San Bernardino
License number: 364840850
Date issued: Feb 21, 2012
Licensed capacity: 14 children

Fees, assistance & availability →Programs, services & policies →

About this provider

Provider profile

This provider has not supplied a description yet. Ask about their teaching approach, classroom routines, and what makes their program a fit for your child.

Classroom

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Outdoor area

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Learning spaces

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Tuition & fees

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Age groupCare schedule

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Rate not provided

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Full-time tuition: Not provided
Part-time tuition: Not provided
Drop-in rate: Not provided
After-school tuition: Not provided
Registration, deposits & other fees: Not provided

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Financial aid

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Openings & waitlists

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Programs & learning

Learning approach

Curriculum and teaching philosophy not provided.

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Services & accommodations

Daily activity or program schedule

The daily schedule has not been supplied. Ask about arrival, meals, outdoor play, rest, learning activities, and pickup.

People, policies & environment

Director

Viola, Cynthia

Licensee

Viola, Cynthia

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The parent briefing

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Nov 5, 2023–Nov 5, 2026 · 36 months

Latest recorded visit

Mar 13, 2026 · Inspection

No findings recorded

3 recorded visits · 3 available findings.

0Critical findings

1Serious findings

2Minor findings

0Severity N/A

Source checked Nov 5, 2026 · Inspection history is not a safety rating.

Visits in the past 12 months

1 visit

Newest first, grouped by year. Expand a visit to read the findings.

20261 visit · 0 recorded findings

Mar 13, 2026Inspection
No findings recorded

Coverage, definitions & how to read this record →Open state record ↗

Older records · before Nov 5, 2023

Not included in the 36-month briefing.

Jun 28, 2022Other visit
Report details unavailable
The state lists 1 findings; details for 0 are available.
Missing or pending details are not evidence of no findings.
Jun 28, 2022Inspection
1 finding
Standard 102423(a)(2)
Critical
Although the Licensee was present and unable to prevent the dog from lunging up and injuring the child, the child's personal rights were violated. This is an immediate risk to the health and safety of children in care
A correction plan is recorded. No state verification date is shown.
Recorded plan of correction
Licensee agreed to write a statement in regards to the children's personal rights. The statement should include the seriousness of the incident and how important it is to protect the safety and well being of the child. The statement is due by the POC date Licensee also indicated that the dog is no longer around the children and is kept upstairs, where the day-care is off limits. The Licensee was proactive on ensurring the children's safety.
Standard 102423(a)(2)
State severity
Type A
Corrected at visit
Not recorded
Correction due
Jun 29, 2022
Technical assistance
Not recorded
Finding source ID
ca:364840850:2022-06-28:102423(a)(2):1
Visit source ID
ca:364840850:2022-06-28:other
The visit outcome or reported count conflicts with the available finding details. The findings remain visible.

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Inspection record overview

What inspectors found

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Mar 13, 2026 · Inspection

3 recorded visits · 3 available findings.

Visits in the past 12 months

Standard 102423(a)(2)

Recorded plan of correction

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What inspectors found

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Tuition & fees

Rate not provided

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Openings & waitlists

Ask about age group: availability not confirmed

Programs & learning

Services & accommodations

Daily activity or program schedule

People, policies & environment

Mar 13, 2026 · Inspection

3 recorded visits · 3 available findings.

Visits in the past 12 months

Standard 102423(a)(2)

Recorded plan of correction

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